TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Turbo Tax milks its clients. They're doing a good job of extracting more money from the people who purchase Turbo Tax. This year's iteration seems less intuitive than five years ago. I think I'll shop around before next year's purchase of tax filing software.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax was great easy to understand and follow had no problem with questions
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax has improved but not enough Frustrating due to not being able to see forms during preparation. Both times talked to a real person, very helpful & courteous. Telephone computerized answering system is frustrating. Did not give enough time to say numbers, instead told I didn't complete saying them. Final steps confusing even for person helping me. No way to know if qualify to deduct health expenses based on AGI.
Date published: 2021-05-18
Rated 5 out of 5 by from HELP WITH GUIDANCE THANK YOU. YOUR SUPPORT HELPS REMOVE MY FEARS ON GETTING THROUGH THIS PROCESS.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax for Business Only Runs on Windows 10 I have used TurboTax for Business for about 20 years. I was very unhappy to discover this year that it would not load on my Windows 7 system, and kept insisting I had to upgrade to Windows 10. If I had done that, many of my other necessary software programs wouldn't run, so that was not an option. I ended up having to buy a special laptop that runs Windows 10 just to be able to run this program. Intuit doesn't make a mac version, so I can't load it on my mac laptop.
Date published: 2021-05-18
Rated 5 out of 5 by from Efficient Had a few issues on my own and the various levels of help is ideal.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was awesome. Way to easy. When I had questions or needed help they were quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is pretty good, fairly easy 2 understand Turbo Tax is pretty easy to use. I have used TT since at least 2015 Tax year....
Date published: 2021-05-18
Rated 5 out of 5 by from smooth sailing 10+ years 10 plus years has been very easy and straight forward
Date published: 2021-05-18
Rated 5 out of 5 by from another year with great results easy and reassuring now in my 8th year with no problems
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 523
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax milks its clients. They're doing a good job of extracting more money from the people who purchase Turbo Tax. This year's iteration seems less intuitive than five years ago. I think I'll shop around before next year's purchase of tax filing software.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo tax was great easy to understand and follow had no problem with questions
Date published: 2021-05-18
Rated 3 out of 5 by from Turbo Tax has improved but not enough Frustrating due to not being able to see forms during preparation. Both times talked to a real person, very helpful & courteous. Telephone computerized answering system is frustrating. Did not give enough time to say numbers, instead told I didn't complete saying them. Final steps confusing even for person helping me. No way to know if qualify to deduct health expenses based on AGI.
Date published: 2021-05-18
Rated 5 out of 5 by from HELP WITH GUIDANCE THANK YOU. YOUR SUPPORT HELPS REMOVE MY FEARS ON GETTING THROUGH THIS PROCESS.
Date published: 2021-05-18
Rated 2 out of 5 by from TurboTax for Business Only Runs on Windows 10 I have used TurboTax for Business for about 20 years. I was very unhappy to discover this year that it would not load on my Windows 7 system, and kept insisting I had to upgrade to Windows 10. If I had done that, many of my other necessary software programs wouldn't run, so that was not an option. I ended up having to buy a special laptop that runs Windows 10 just to be able to run this program. Intuit doesn't make a mac version, so I can't load it on my mac laptop.
Date published: 2021-05-18
Rated 5 out of 5 by from Efficient Had a few issues on my own and the various levels of help is ideal.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax was awesome. Way to easy. When I had questions or needed help they were quick.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is pretty good, fairly easy 2 understand Turbo Tax is pretty easy to use. I have used TT since at least 2015 Tax year....
Date published: 2021-05-18
Rated 5 out of 5 by from smooth sailing 10+ years 10 plus years has been very easy and straight forward
Date published: 2021-05-18
Rated 5 out of 5 by from another year with great results easy and reassuring now in my 8th year with no problems
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 523