TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from This was a very frustrating experience I had paid for the full service option. A tax specialist never reached out to me. I called customer service and requested a refund. I put in the request electronically also. I have screenshots saying the full service option has closed but I’ve received no refund. I paid $119 to do my taxs on my own. Nobody helped me normally it’s $50 and it’s taken from the tax refund. It took about 4 weeks to reach anybody by chat. I will never be using this service again. I’ve used it twice before and had no problems. This time I’m feeling scammed. Nobody has been any help.
Date published: 2022-03-04
Rated 4 out of 5 by from good good Great experience and helpful. Easy to use. Will use again.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax works for me! Makes it so easy, not having to read through the entire 1040 instructions printed by IRS
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is Awesome It's the best way I have ever filed my State and Federal Taxes.
Date published: 2022-03-04
Rated 4 out of 5 by from EASE OF TURBO TAX Once again, Turbo Tax takes the headache out of filing my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from We're seniors and were able to use Turbo Tax. The step by step instructions were easy to follow along and answered all our questions.
Date published: 2022-03-04
Rated 5 out of 5 by from easy very quick and easy gave me piece of mind without making me feel like i didnt do it right
Date published: 2022-03-04
Rated 5 out of 5 by from Thank you Turbotax If I had to hold up rating you would get: 10 - Service 10- Ease of Use 10- Savings
Date published: 2022-03-04
Rated 4 out of 5 by from Good Good service for the price but a little difficult on a phone
Date published: 2022-03-04
Rated 5 out of 5 by from Always The Best We Love Turbo Tax! We have a CPA in the family and he recommended TurboTax to us years ago.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5213
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This was a very frustrating experience I had paid for the full service option. A tax specialist never reached out to me. I called customer service and requested a refund. I put in the request electronically also. I have screenshots saying the full service option has closed but I’ve received no refund. I paid $119 to do my taxs on my own. Nobody helped me normally it’s $50 and it’s taken from the tax refund. It took about 4 weeks to reach anybody by chat. I will never be using this service again. I’ve used it twice before and had no problems. This time I’m feeling scammed. Nobody has been any help.
Date published: 2022-03-04
Rated 4 out of 5 by from good good Great experience and helpful. Easy to use. Will use again.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbotax works for me! Makes it so easy, not having to read through the entire 1040 instructions printed by IRS
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is Awesome It's the best way I have ever filed my State and Federal Taxes.
Date published: 2022-03-04
Rated 4 out of 5 by from EASE OF TURBO TAX Once again, Turbo Tax takes the headache out of filing my taxes.
Date published: 2022-03-04
Rated 5 out of 5 by from We're seniors and were able to use Turbo Tax. The step by step instructions were easy to follow along and answered all our questions.
Date published: 2022-03-04
Rated 5 out of 5 by from easy very quick and easy gave me piece of mind without making me feel like i didnt do it right
Date published: 2022-03-04
Rated 5 out of 5 by from Thank you Turbotax If I had to hold up rating you would get: 10 - Service 10- Ease of Use 10- Savings
Date published: 2022-03-04
Rated 4 out of 5 by from Good Good service for the price but a little difficult on a phone
Date published: 2022-03-04
Rated 5 out of 5 by from Always The Best We Love Turbo Tax! We have a CPA in the family and he recommended TurboTax to us years ago.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5213