TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is easy to use for first-time filers! This is my first year filing for myself and it was very easy nd straight forward. The additional links withing the website answers questions clearly for things I didn't know about.
Date published: 2023-03-31
Rated 5 out of 5 by from Mytax Used for years, satisfied with process and ease of use
Date published: 2023-03-31
Rated 5 out of 5 by from Fast and easy Had an amazing expert help file my return! Had an issue and she found a way to fix it quickly
Date published: 2023-03-31
Rated 5 out of 5 by from Unusual Tax Return Went Smoothly Normally I have a very simple tax return with no itemized deductions that I can file free of charge. This year was different because I was paid back on a personal loan I had made 20 years ago. A lot of interest had accumulated so it required additional forms and a paid version of TurboTax. I chose to use TurboTax Live Assisted Deluxe because I wanted a tax accountant to review my tax forms. I was called promptly by Karri from Washington at the scheduled time. She was very polite, cheerful, and easy to talk to. She looked over my tax forms and assured me that I had entered all of the appropriate information correctly for my unusual tax situation, and that my tax forms were free of errors.
Date published: 2023-03-31
Rated 5 out of 5 by from awesome it is an automatic calculation tool also very knowledgeable software.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is amazing Any questions that I had the answers were available and easy to understand.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax is Great. As always, Turbo Tax makes it easy to file a return.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent program First time using Turbo Tax & I love it. It's a must have if you're doing your own taxes.
Date published: 2023-03-31
Rated 1 out of 5 by from TURBO TAX IS A PAIN, TOO LONG THIS WAS MORE WORK THAN IT WAS WORTH. I COULD HAVE EASILY DONE IT MYSELF IN A FOURTH OF THE TIME IT TOOK ME TO DO IT ON TURBO TAX. I 'VE BEEN DOING IT BY MAIL AND NEXT YEAR I WILL DO IT BY MAIL TO SAVE MY SANITY. IT TOOK 5 HOURS AND YOU EVEN CHARGED ME FOR DRIVING ME NUTS.
Date published: 2023-03-31
Rated 1 out of 5 by from I'm doing something else next year This was a nightmare. Stagnant and repetitive. I've been using TurboTax for at least the past 4 years and it's never taken this long. I'm tired of verifying myself and setting-up/resetting a password every other minute. Doesn't TurboTax have all my information already??? And what's the big selling point? "It's free!" The inconvenient reality: It's not. When every service constantly aims to waste your time, it makes life a waste of time. The least I can do is find a time-waster that wastes less money. Thank you for making things more difficult than they already are.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is easy to use for first-time filers! This is my first year filing for myself and it was very easy nd straight forward. The additional links withing the website answers questions clearly for things I didn't know about.
Date published: 2023-03-31
Rated 5 out of 5 by from Mytax Used for years, satisfied with process and ease of use
Date published: 2023-03-31
Rated 5 out of 5 by from Fast and easy Had an amazing expert help file my return! Had an issue and she found a way to fix it quickly
Date published: 2023-03-31
Rated 5 out of 5 by from Unusual Tax Return Went Smoothly Normally I have a very simple tax return with no itemized deductions that I can file free of charge. This year was different because I was paid back on a personal loan I had made 20 years ago. A lot of interest had accumulated so it required additional forms and a paid version of TurboTax. I chose to use TurboTax Live Assisted Deluxe because I wanted a tax accountant to review my tax forms. I was called promptly by Karri from Washington at the scheduled time. She was very polite, cheerful, and easy to talk to. She looked over my tax forms and assured me that I had entered all of the appropriate information correctly for my unusual tax situation, and that my tax forms were free of errors.
Date published: 2023-03-31
Rated 5 out of 5 by from awesome it is an automatic calculation tool also very knowledgeable software.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is amazing Any questions that I had the answers were available and easy to understand.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax is Great. As always, Turbo Tax makes it easy to file a return.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5213