TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great service I like the overall service and details. Expert was able to answer all my questions and submit my taxes.
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax rips off low-income seniors I responded to an ad for $29 for Deluxe Federal ($30 off listed price). After at least an hour on the phone, your agent offered me no more than 30% off. Turbotax is guilty of misleading advertising and ripping off low-income customers, and does not honor its own ads. I have been with TurboTax for 10 years, but this year may be my LAST.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent great design. Easy use. would recommend this app to everyone..
Date published: 2023-03-27
Rated 5 out of 5 by from nice and easy !!!!!!! it was easy !!!! and you can get help when you need it !!!!
Date published: 2023-03-27
Rated 2 out of 5 by from IT WAS HARD TO DO i got rejected twice and i didnt know what to do to fix it
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax sucks Highly expensive and the hidden fees are outrageous. The various options like Live, Deluxe, and premier are unnecessary. They are just ways to drive up the cost of filing with TurboTax.
Date published: 2023-03-27
Rated 4 out of 5 by from Great step-by- step instructions! The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by from good program-interested in your live edition Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by from Mostly easy to use! A little confusing when it comes to closing out a business and starting another.
Date published: 2023-03-27
Rated 5 out of 5 by from best ever quick response, super helpful, the best attitude. i really appreciate it
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service I like the overall service and details. Expert was able to answer all my questions and submit my taxes.
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax rips off low-income seniors I responded to an ad for $29 for Deluxe Federal ($30 off listed price). After at least an hour on the phone, your agent offered me no more than 30% off. Turbotax is guilty of misleading advertising and ripping off low-income customers, and does not honor its own ads. I have been with TurboTax for 10 years, but this year may be my LAST.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent great design. Easy use. would recommend this app to everyone..
Date published: 2023-03-27
Rated 5 out of 5 by from nice and easy !!!!!!! it was easy !!!! and you can get help when you need it !!!!
Date published: 2023-03-27
Rated 2 out of 5 by from IT WAS HARD TO DO i got rejected twice and i didnt know what to do to fix it
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax sucks Highly expensive and the hidden fees are outrageous. The various options like Live, Deluxe, and premier are unnecessary. They are just ways to drive up the cost of filing with TurboTax.
Date published: 2023-03-27
Rated 4 out of 5 by from Great step-by- step instructions! The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by from good program-interested in your live edition Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by from Mostly easy to use! A little confusing when it comes to closing out a business and starting another.
Date published: 2023-03-27
Rated 5 out of 5 by from best ever quick response, super helpful, the best attitude. i really appreciate it
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5212