TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from I didn't like how at the end it wasn't really free It was easier for me than filling out the forms. Honestly, had I known I could just scan documents and input common info, I would not have procrastinated for so long
Date published: 2021-05-20
Rated 2 out of 5 by from Good luck if you will ammend! "Ammend" feature is broken and difficult. Example: If you have already filed before the new unemployment rule in 2021. Then the new rule caused you to be eligible for additional credits, IRS advice you to ammend. Now good luck with TT with that. Because TT updated the formulas, once you reopen your tax file to ammend, instead of showing your original (already filled and accepted) returns, it would show the new return as if you filled after the new rule!! Now, how can I ammend my return when it is already not showing the return that I filled?! Impossible to do so using the software. Leaving me have to find out how to file form 1040-X manually which is the reason people buy tax software in the first place.
Date published: 2021-05-20
Rated 1 out of 5 by from TurboTax SUCKS! I have been using TurboTax for years. I will never use it again. I have had so many problems this year with this product not being able to correct errors. With the price that turbotax charges and the difficulties I had, I will be better of to simply pay someone to do it for me.
Date published: 2021-05-20
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. it is easy to use and is reliable every time
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
Rated 5 out of 5 by from Very informative Easy to navigate, and review. The details were concise and very accurate.
Date published: 2021-05-20
Rated 5 out of 5 by from great the service was very good and easy to do. I will do it again next year
Date published: 2021-05-20
Rated 5 out of 5 by from So easy and I feel confident about my return The filing process was very easy as well as entering the necessary information
Date published: 2021-05-20
Rated 4 out of 5 by from Great work Thank you for doing all the work and didn’t need the pin from the irs
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I didn't like how at the end it wasn't really free It was easier for me than filling out the forms. Honestly, had I known I could just scan documents and input common info, I would not have procrastinated for so long
Date published: 2021-05-20
Rated 2 out of 5 by from Good luck if you will ammend! "Ammend" feature is broken and difficult. Example: If you have already filed before the new unemployment rule in 2021. Then the new rule caused you to be eligible for additional credits, IRS advice you to ammend. Now good luck with TT with that. Because TT updated the formulas, once you reopen your tax file to ammend, instead of showing your original (already filled and accepted) returns, it would show the new return as if you filled after the new rule!! Now, how can I ammend my return when it is already not showing the return that I filled?! Impossible to do so using the software. Leaving me have to find out how to file form 1040-X manually which is the reason people buy tax software in the first place.
Date published: 2021-05-20
Rated 1 out of 5 by from TurboTax SUCKS! I have been using TurboTax for years. I will never use it again. I have had so many problems this year with this product not being able to correct errors. With the price that turbotax charges and the difficulties I had, I will be better of to simply pay someone to do it for me.
Date published: 2021-05-20
Rated 5 out of 5 by from turbo tax is great I love using turbo tax. it is easy to use and is reliable every time
Date published: 2021-05-20
Rated 5 out of 5 by from Turbo Tax is so easy and fast! Vernette was able to answer all my questions and assist me when the IRS rejected my return.
Date published: 2021-05-20
Rated 2 out of 5 by from Frustrating Received a lot of rejection. Documentation correct. Not going through.
Date published: 2021-05-20
Rated 5 out of 5 by from Very informative Easy to navigate, and review. The details were concise and very accurate.
Date published: 2021-05-20
Rated 5 out of 5 by from great the service was very good and easy to do. I will do it again next year
Date published: 2021-05-20
Rated 5 out of 5 by from So easy and I feel confident about my return The filing process was very easy as well as entering the necessary information
Date published: 2021-05-20
Rated 4 out of 5 by from Great work Thank you for doing all the work and didn’t need the pin from the irs
Date published: 2021-05-20
All TurboTax® Offerings Reviews - Page 522