TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from NOT very happy this year! I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
Rated 5 out of 5 by from Takes time, but I feel it does a pretty good job Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by from easy to use easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by from PRICES ARE GETTING RIDICULIOUS NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes were rejected. Software so expensive. Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax review Turbo Tax makes filing fast and easy. I appreciate they keep up with technology and have a live feature. The photo capture is not good though and did not capture the data properly on my W2, definitely need to fix that. I like that they might also represent you in case of an audit but that feature has yet to be tested and hopefully never will.
Date published: 2023-04-19
Rated 3 out of 5 by from Be more upfront with what I'm paying for I opted for the Premium version so I can input business expenses. I was aware of the $119 federal payment and $59 state payment, but not the extra $44 for the identity protection package. I already dread doing taxes and seeing the unexpected $44 made it much worse. I want a refund for the $44. There were no clear cut instructions to opt out of the package.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Experience Every Year Every year it gets easier and easier to file my taxes with turbo tax
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 522
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from NOT very happy this year! I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
Rated 5 out of 5 by from Takes time, but I feel it does a pretty good job Good step by step process. As I said, takes time, but has been working well for the past few years
Date published: 2023-04-19
Rated 5 out of 5 by from easy to use easy to use, have been using turbo tax for years, will use again
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is amazing It was quick and easy to file my taxes. They made it super simple and quick.
Date published: 2023-04-19
Rated 3 out of 5 by from PRICES ARE GETTING RIDICULIOUS NO CHANGES IN THE EXPERIENCE ITS OK BUT THE PRICES ARE GETTING MORE AND MORE EXPENSIV EVERY YEAR.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was real easy to use and I got the biggest return.
Date published: 2023-04-19
Rated 1 out of 5 by from Taxes were rejected. Software so expensive. Taxes were rejected. Software so expensive. I didn't see the option to request an extension.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax review Turbo Tax makes filing fast and easy. I appreciate they keep up with technology and have a live feature. The photo capture is not good though and did not capture the data properly on my W2, definitely need to fix that. I like that they might also represent you in case of an audit but that feature has yet to be tested and hopefully never will.
Date published: 2023-04-19
Rated 3 out of 5 by from Be more upfront with what I'm paying for I opted for the Premium version so I can input business expenses. I was aware of the $119 federal payment and $59 state payment, but not the extra $44 for the identity protection package. I already dread doing taxes and seeing the unexpected $44 made it much worse. I want a refund for the $44. There were no clear cut instructions to opt out of the package.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Experience Every Year Every year it gets easier and easier to file my taxes with turbo tax
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 522