TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from great for dummies i have no clue how to do my taxes. TurboTax made it very simple and quick. even when i was rejected by the IRS, TurboTax called me to walk me step by step to file successfully. thanks TT.
Date published: 2021-03-03
Rated 4 out of 5 by from Typically a good product and support. A few bumps. Data entry good. No problems following prompts. Had to enter stimulus money info multiple times and hit a major roadblock at payment time. For some reason payment was blocked. When I called to receive assistance, the operator was able to get the block lifted but with no explanation as to why it was there to begin with. This caused me to miss the offered discount for filing before the end of February. A smaller discount was offered and used.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've used TurboTax to do our taxes for over 20 years now, and it makes it super easy and gives peace of mind that all is accurate and I'm not paying more than I should.
Date published: 2021-03-03
Rated 5 out of 5 by from Worked very well I liked that it walked me through and made it easy to use
Date published: 2021-03-03
Rated 4 out of 5 by from thanks for the help my tax consultant was very helpful and polite he answer all my tax question it was a wonderful experience to have thank you so much for the help
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Used it for several years personally and now have the TurboTax Business.
Date published: 2021-03-03
Rated 4 out of 5 by from Seems Pretty Great So Far! I was super nervous to use this and do my taxes this year, but I really enjoyed using the program! There were a couple places where I got confused and took me forever to figure out, but I was trying to not have to pay for advice. I did have one free consultation with a specialist and used it. They really helped out a lot and their advice was sound.
Date published: 2021-03-03
Rated 4 out of 5 by from mostly good I generally like turbo tax and think it has a good interface. however i wish i could file amended 1099s with it. some software does allow for that but only if you filed the 1099 with them initially.
Date published: 2021-03-03
Rated 5 out of 5 by from Exceptional Hi, OMG didn't know how exceptional this experience will turn out to be. I was on the verge of turning to how of other service providers !! Well lets just say I'm glad I hung around and had help from Emily from Alabama from the Turbo Tax Team. Her level of professionalism surpass all of my expectations. Emely took the time to listen to me and understand my concerns, she was extraordinaire. When it came to addressing my concerns she was attentive and dedicated to solving my issues. I'm so thankful to have had her on my side this year. So let me be the first to say Yes turbo Tax as long as you have people like Emily there, you will always have client like me taking the time to leave reviews to highlight the fantastic job this young lady did on your behalf to. Thank you 2021x Emily your The Best capital B-
Date published: 2021-03-03
Rated 5 out of 5 by from It as simple as a signature! I love the step by step process. My tax situation was really small and not so complicated. This is the way to go for me!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great for dummies i have no clue how to do my taxes. TurboTax made it very simple and quick. even when i was rejected by the IRS, TurboTax called me to walk me step by step to file successfully. thanks TT.
Date published: 2021-03-03
Rated 4 out of 5 by from Typically a good product and support. A few bumps. Data entry good. No problems following prompts. Had to enter stimulus money info multiple times and hit a major roadblock at payment time. For some reason payment was blocked. When I called to receive assistance, the operator was able to get the block lifted but with no explanation as to why it was there to begin with. This caused me to miss the offered discount for filing before the end of February. A smaller discount was offered and used.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've used TurboTax to do our taxes for over 20 years now, and it makes it super easy and gives peace of mind that all is accurate and I'm not paying more than I should.
Date published: 2021-03-03
Rated 5 out of 5 by from Worked very well I liked that it walked me through and made it easy to use
Date published: 2021-03-03
Rated 4 out of 5 by from thanks for the help my tax consultant was very helpful and polite he answer all my tax question it was a wonderful experience to have thank you so much for the help
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Used it for several years personally and now have the TurboTax Business.
Date published: 2021-03-03
Rated 4 out of 5 by from Seems Pretty Great So Far! I was super nervous to use this and do my taxes this year, but I really enjoyed using the program! There were a couple places where I got confused and took me forever to figure out, but I was trying to not have to pay for advice. I did have one free consultation with a specialist and used it. They really helped out a lot and their advice was sound.
Date published: 2021-03-03
Rated 4 out of 5 by from mostly good I generally like turbo tax and think it has a good interface. however i wish i could file amended 1099s with it. some software does allow for that but only if you filed the 1099 with them initially.
Date published: 2021-03-03
Rated 5 out of 5 by from Exceptional Hi, OMG didn't know how exceptional this experience will turn out to be. I was on the verge of turning to how of other service providers !! Well lets just say I'm glad I hung around and had help from Emily from Alabama from the Turbo Tax Team. Her level of professionalism surpass all of my expectations. Emely took the time to listen to me and understand my concerns, she was extraordinaire. When it came to addressing my concerns she was attentive and dedicated to solving my issues. I'm so thankful to have had her on my side this year. So let me be the first to say Yes turbo Tax as long as you have people like Emily there, you will always have client like me taking the time to leave reviews to highlight the fantastic job this young lady did on your behalf to. Thank you 2021x Emily your The Best capital B-
Date published: 2021-03-03
Rated 5 out of 5 by from It as simple as a signature! I love the step by step process. My tax situation was really small and not so complicated. This is the way to go for me!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5206