TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Turbo Tax cost has skyrocketted! This is probably the last time I will use Turbo tax because it has gotten so expensive.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome and Efficient It is really well formatted and easy to follow , recommend it to anyone who files their own returns
Date published: 2023-03-27
Rated 2 out of 5 by from unclear why tax prep fees were so high The breakdown of why I was charged premium fees off 119 dollars was unclear.
Date published: 2023-03-27
Rated 5 out of 5 by from I like your product very much. I have used your product successfully for a number of years. Ill be back next year. I recommend it to all of my family.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent Product So easy to use. Great customer service Fast and Easy
Date published: 2023-03-27
Rated 5 out of 5 by from Been using Turbo Tax for 12 years. They are great. Jamaal provided me with assistance. Excellent service! Thank you!
Date published: 2023-03-27
Rated 5 out of 5 by from Eliminates some stress The process went smoothly and TurboTax made everything as clear as possible. The only hiccup I noticed was that it asked me if my foreign assets totalled more than $200,000 and then told me I did not need to submit Form 8938. Then a day later when I resumed, it asked me if my foreign assets totalled more than $20,000 and then told me I needed to submit Form 8938. This was a little confusing.
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax is obsolete TurboTax is obsolete. It exists purely to maintain the status quo of an inefficient tax filing process. It is expensive and a large portion of taxpayers should be able to file their taxes easily for free, including me. The government already knows what I owe. TurboTax missed over $1000 that should have been in my 2021 federal refund.
Date published: 2023-03-27
Rated 5 out of 5 by from Straight Forward and Solid Technical Support I had to amend a previous year tax return. The customer support was excellent in helping get the right information and forms for the amended return. Thank you!
Date published: 2023-03-27
Rated 5 out of 5 by from Highly recommend using TurboTax Very easy to navigate and walks you through step-by-step! Not to mention very affordable compared To companies preparing my taxes. I’ve used TurboTax for the last eight years and will continue to use
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5205
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax cost has skyrocketted! This is probably the last time I will use Turbo tax because it has gotten so expensive.
Date published: 2023-03-27
Rated 5 out of 5 by from Awesome and Efficient It is really well formatted and easy to follow , recommend it to anyone who files their own returns
Date published: 2023-03-27
Rated 2 out of 5 by from unclear why tax prep fees were so high The breakdown of why I was charged premium fees off 119 dollars was unclear.
Date published: 2023-03-27
Rated 5 out of 5 by from I like your product very much. I have used your product successfully for a number of years. Ill be back next year. I recommend it to all of my family.
Date published: 2023-03-27
Rated 5 out of 5 by from Excellent Product So easy to use. Great customer service Fast and Easy
Date published: 2023-03-27
Rated 5 out of 5 by from Been using Turbo Tax for 12 years. They are great. Jamaal provided me with assistance. Excellent service! Thank you!
Date published: 2023-03-27
Rated 5 out of 5 by from Eliminates some stress The process went smoothly and TurboTax made everything as clear as possible. The only hiccup I noticed was that it asked me if my foreign assets totalled more than $200,000 and then told me I did not need to submit Form 8938. Then a day later when I resumed, it asked me if my foreign assets totalled more than $20,000 and then told me I needed to submit Form 8938. This was a little confusing.
Date published: 2023-03-27
Rated 1 out of 5 by from TurboTax is obsolete TurboTax is obsolete. It exists purely to maintain the status quo of an inefficient tax filing process. It is expensive and a large portion of taxpayers should be able to file their taxes easily for free, including me. The government already knows what I owe. TurboTax missed over $1000 that should have been in my 2021 federal refund.
Date published: 2023-03-27
Rated 5 out of 5 by from Straight Forward and Solid Technical Support I had to amend a previous year tax return. The customer support was excellent in helping get the right information and forms for the amended return. Thank you!
Date published: 2023-03-27
Rated 5 out of 5 by from Highly recommend using TurboTax Very easy to navigate and walks you through step-by-step! Not to mention very affordable compared To companies preparing my taxes. I’ve used TurboTax for the last eight years and will continue to use
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5205