TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Help section is poor Turbo tax asked if a third stimulus was received and when it was answered no it added $2800.00 to the refund and did not go into detail. When I printed out the forms after filing it showed that we were not eligible for the stimulus.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and free Turbo tax online has gotten so much better. I filed 2 states and federal for free. Also got my return in under 48 hours. Very happy with them since taxes are usually a pain.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and Helpful I have used Turbotax for over 10 years and it is always a breeze! I own my own business and have multiple homes, have kids, energy credits, who needs someone else to do my taxes when I have Turbotax!
Date published: 2022-03-03
Rated 5 out of 5 by from great product Always answers my questions and has team members available always.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Customer Service I had a few issues that I needed help with and they were on the spot!
Date published: 2022-03-03
Rated 5 out of 5 by from Great product Fast and easy done from my phone. I have used turbo tax for years.
Date published: 2022-03-03
Rated 4 out of 5 by from Great for simple returns The only reason I don't rate it a 5 star is because my taxes were a little more complicated than usual and sometimes the help section doesn't fully answer the questions. However, I feel that it walks you thru everything wonderfully and also helps yu to look for tax breaks at every turn.
Date published: 2022-03-03
Rated 5 out of 5 by from EASY Turbo Tax guided me through everything easily and double check any errors.
Date published: 2022-03-03
Rated 5 out of 5 by from Always Great for 4 years i have used Turbo Tax and I wouldn't change so far. I started my own small business during quarantine they made the filing process smooth and simple. Their live service is great as well speedy response. Thank you!
Date published: 2022-03-03
Rated 2 out of 5 by from Slow Forms submission and bad error handling I've used TurboTax for over 10 years. Typically I'm very happy with the product. This year the product fell far short of expectations and past experiences. 1 form which had been approved by the IRS took almost 8 weeks with 3 changes in a ready date with TurboTax. When I went to file, there seems to be an issue with the control # on W2's. My company had a single digit for the control # and TurboTax required more. The solution online provided on the TurboTax forum was to use any 5 digits space 5 digits as the IRS doesn't look at that. This year was a big let down and I'm unsure if I will continue to use TurboTax
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5203
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Help section is poor Turbo tax asked if a third stimulus was received and when it was answered no it added $2800.00 to the refund and did not go into detail. When I printed out the forms after filing it showed that we were not eligible for the stimulus.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and free Turbo tax online has gotten so much better. I filed 2 states and federal for free. Also got my return in under 48 hours. Very happy with them since taxes are usually a pain.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and Helpful I have used Turbotax for over 10 years and it is always a breeze! I own my own business and have multiple homes, have kids, energy credits, who needs someone else to do my taxes when I have Turbotax!
Date published: 2022-03-03
Rated 5 out of 5 by from great product Always answers my questions and has team members available always.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Customer Service I had a few issues that I needed help with and they were on the spot!
Date published: 2022-03-03
Rated 5 out of 5 by from Great product Fast and easy done from my phone. I have used turbo tax for years.
Date published: 2022-03-03
Rated 4 out of 5 by from Great for simple returns The only reason I don't rate it a 5 star is because my taxes were a little more complicated than usual and sometimes the help section doesn't fully answer the questions. However, I feel that it walks you thru everything wonderfully and also helps yu to look for tax breaks at every turn.
Date published: 2022-03-03
Rated 5 out of 5 by from EASY Turbo Tax guided me through everything easily and double check any errors.
Date published: 2022-03-03
Rated 5 out of 5 by from Always Great for 4 years i have used Turbo Tax and I wouldn't change so far. I started my own small business during quarantine they made the filing process smooth and simple. Their live service is great as well speedy response. Thank you!
Date published: 2022-03-03
Rated 2 out of 5 by from Slow Forms submission and bad error handling I've used TurboTax for over 10 years. Typically I'm very happy with the product. This year the product fell far short of expectations and past experiences. 1 form which had been approved by the IRS took almost 8 weeks with 3 changes in a ready date with TurboTax. When I went to file, there seems to be an issue with the control # on W2's. My company had a single digit for the control # and TurboTax required more. The solution online provided on the TurboTax forum was to use any 5 digits space 5 digits as the IRS doesn't look at that. This year was a big let down and I'm unsure if I will continue to use TurboTax
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5203