TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Terrible JOKE This is a terrible system. I was made to pay for premium when I didn't want too. What a Terrible joke.
Date published: 2023-04-19
Rated 1 out of 5 by from Free File option completely missing instead TurboTax hiding the free file option completely seems like it is against the original requirement to always have the free file option
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great Live expert was important in completing my tax return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Made it not quite so horrible I hate doing taxes and always wait until the last min but I have to admit it wasnt as bad as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from Report on 2022 tax filing I filed the 2022 federal and state returns in less than 3 hours. Quite speedy this year. I especially appreciate being able to download my income.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes filing easy and stress free! Turbo Tax walks you through each step. You can click on little prompts to get extra information to help you understand what you are inputting. I have used Turbo Tax for the last 7 years and it has gotten better each year!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best in the world. I had a great experience. Super easy to use. I loved it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Came Through! The turbo tax live rep was the only person who could explain some important details that I combed the internet for. My live rep was an angel and I felt a sense of relief reviewing some crucial details with her. I needed the help big time. I'm sticking it out with turbotax next year for sure.
Date published: 2023-04-19
Rated 3 out of 5 by from Not as good as before Previous years versions were much more user friendly. Slightly disappointed.
Date published: 2023-04-19
Rated 2 out of 5 by from NOT very happy this year! I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 521
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible JOKE This is a terrible system. I was made to pay for premium when I didn't want too. What a Terrible joke.
Date published: 2023-04-19
Rated 1 out of 5 by from Free File option completely missing instead TurboTax hiding the free file option completely seems like it is against the original requirement to always have the free file option
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great Live expert was important in completing my tax return.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax Made it not quite so horrible I hate doing taxes and always wait until the last min but I have to admit it wasnt as bad as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from Report on 2022 tax filing I filed the 2022 federal and state returns in less than 3 hours. Quite speedy this year. I especially appreciate being able to download my income.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes filing easy and stress free! Turbo Tax walks you through each step. You can click on little prompts to get extra information to help you understand what you are inputting. I have used Turbo Tax for the last 7 years and it has gotten better each year!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the best in the world. I had a great experience. Super easy to use. I loved it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Came Through! The turbo tax live rep was the only person who could explain some important details that I combed the internet for. My live rep was an angel and I felt a sense of relief reviewing some crucial details with her. I needed the help big time. I'm sticking it out with turbotax next year for sure.
Date published: 2023-04-19
Rated 3 out of 5 by from Not as good as before Previous years versions were much more user friendly. Slightly disappointed.
Date published: 2023-04-19
Rated 2 out of 5 by from NOT very happy this year! I spent most of my time trying to get TurboTax to sync with my investment accounts and even get basic stuff done like loading my W2. I had to do most of it manually. Everything is electronic and it would have been easier if I had the hard copies to enter manually, but that doesn't exist anymore. Electronic syncing with all investment accounts is an ABSOLUTE MUST!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 521