TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TURBO TAX IS A RIPOFF I REDID MY RETURN TO SELECT THE FREE FILING OPTION AS MY RETURN IS A SIMPLE RETURN AND THEY STILL CHARGED ME $178! I ONLY GOT $278 BACK AND HALF OF IT WENT TO TURBO TAX! I'M JUST A STUDENT AND THAT EXTRA MONEY COULD HAVE BEEN GAS FOR ME!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax 2023 This was one of my easiest year filing with turbo tax.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax saved a lot of time Impressive how it populates 1099 information from the brokerage. However, one of the investments was in physical gold, the firm sold a small amount to cover management fees, TurboTax needs to include 'how' this s/b handled. When I spoke to seasoned IRS agents they were unclear as well.
Date published: 2023-03-28
Rated 3 out of 5 by from State return option sucks Federal returns were straight forward and quite easy. State return option was a pain in the butt and i ended up taking $400 less of a return because it was super confusing. The program somehow knew i was owed a much bigger return but made it super confusing to try and figure out how to get it.
Date published: 2023-03-28
Rated 5 out of 5 by from Great system It lets you work through all aspects of taxes and allows re-editing to modify as you find more tax records.
Date published: 2023-03-28
Rated 3 out of 5 by from confusing instructions The download feature from investment brokers did not work for either of my accounts even with contacting TT. I was told to retry in a week, that you were having trouble with that feature. The instructions to mail form 8453 were confusing. In my case do I need to mail that with a copy of form 8949 or not?
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax worked well again I have been using Turbo Tax for several years and have very few issues. In filing my taxes for some unknown reason while I was making by payment the system locked up. I called help desk and Phil walked me through to finally complete the transaction.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax is helpful but still stressful I followed all the directions, but still don't feel totally confident.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Awesome! Excellence in Action!!! We will most definitely use again!! Very user friendly!!!
Date published: 2023-03-28
Rated 4 out of 5 by from easy and quick to file. I am filing with turbo tax and its easy and quick. will be using turbo tax in future too.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TURBO TAX IS A RIPOFF I REDID MY RETURN TO SELECT THE FREE FILING OPTION AS MY RETURN IS A SIMPLE RETURN AND THEY STILL CHARGED ME $178! I ONLY GOT $278 BACK AND HALF OF IT WENT TO TURBO TAX! I'M JUST A STUDENT AND THAT EXTRA MONEY COULD HAVE BEEN GAS FOR ME!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax 2023 This was one of my easiest year filing with turbo tax.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax saved a lot of time Impressive how it populates 1099 information from the brokerage. However, one of the investments was in physical gold, the firm sold a small amount to cover management fees, TurboTax needs to include 'how' this s/b handled. When I spoke to seasoned IRS agents they were unclear as well.
Date published: 2023-03-28
Rated 3 out of 5 by from State return option sucks Federal returns were straight forward and quite easy. State return option was a pain in the butt and i ended up taking $400 less of a return because it was super confusing. The program somehow knew i was owed a much bigger return but made it super confusing to try and figure out how to get it.
Date published: 2023-03-28
Rated 5 out of 5 by from Great system It lets you work through all aspects of taxes and allows re-editing to modify as you find more tax records.
Date published: 2023-03-28
Rated 3 out of 5 by from confusing instructions The download feature from investment brokers did not work for either of my accounts even with contacting TT. I was told to retry in a week, that you were having trouble with that feature. The instructions to mail form 8453 were confusing. In my case do I need to mail that with a copy of form 8949 or not?
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax worked well again I have been using Turbo Tax for several years and have very few issues. In filing my taxes for some unknown reason while I was making by payment the system locked up. I called help desk and Phil walked me through to finally complete the transaction.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbo Tax is helpful but still stressful I followed all the directions, but still don't feel totally confident.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is Awesome! Excellence in Action!!! We will most definitely use again!! Very user friendly!!!
Date published: 2023-03-28
Rated 4 out of 5 by from easy and quick to file. I am filing with turbo tax and its easy and quick. will be using turbo tax in future too.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5194