TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent customer service I have spoken to two tax specialists which were helpful in getting my taxes done.
Date published: 2021-05-17
Rated 2 out of 5 by from Misleading cost Misleading about costs. Changed from tax act after 20 years after they started doing the same. Turbo Tax cost even more!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Amazing! Turbotax was the first system I used to file my first tax return and it was so helpful and broke down taxes and deductions to me. I've been using it ever since and always feel good each time I file with them. I feel like they really have my back.
Date published: 2021-05-17
Rated 1 out of 5 by from They randomly decided i was 'self employed' I was charged an extra 120 dollars because halfway through, TT decided i was filing as "self employed" (a name of a product, not a description of my job) that could not be removed. you cannot talk to an agent without paying an additonal 150 dollars to upgrade.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax It’s ok y’all doing too much having me type all this
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome process Easy to use and reliable customer support. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use, even for home owners. Simply prompts that keep you moving forward, great re-check prompts, loved the way Turbo Tax carries in my W2s.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 520
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent customer service I have spoken to two tax specialists which were helpful in getting my taxes done.
Date published: 2021-05-17
Rated 2 out of 5 by from Misleading cost Misleading about costs. Changed from tax act after 20 years after they started doing the same. Turbo Tax cost even more!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Amazing! Turbotax was the first system I used to file my first tax return and it was so helpful and broke down taxes and deductions to me. I've been using it ever since and always feel good each time I file with them. I feel like they really have my back.
Date published: 2021-05-17
Rated 1 out of 5 by from They randomly decided i was 'self employed' I was charged an extra 120 dollars because halfway through, TT decided i was filing as "self employed" (a name of a product, not a description of my job) that could not be removed. you cannot talk to an agent without paying an additonal 150 dollars to upgrade.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax It’s ok y’all doing too much having me type all this
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome process Easy to use and reliable customer support. Highly recommend
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to Use, even for home owners. Simply prompts that keep you moving forward, great re-check prompts, loved the way Turbo Tax carries in my W2s.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome Great experience very easy. This took very little time and gave the most help needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Used it for several years...just one complaint. The feature of the "BACK" button sucks. Every time that you click it takes you back several panels or the beginning of a section. How about making it so that it goes back to the previous screen. Sometimes really IRRITATING!
Date published: 2021-05-17
Rated 5 out of 5 by from User Friendly and an Overall Great Experience I normally use HR Block online but I did not enjoy the update to their platform. When my sister told me to use TurboTax I thought why not. I enjoyed the Icons created for ease.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 520