TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Iman was great Iman was great about communicating anything that needed to be done. She made the process simple and easy!
Date published: 2022-03-07
Rated 4 out of 5 by from 2021- Turbo Tax Deluxe - Windows Overall very satisfied. Easy to use with lots of features. Suggestions for improvements: 1. Remove questions for which Turbo Tax has the answer- e.g. capital loss carry over. 2. Provide option to check responses I provided in previous year 3. Like Federal Tax return, one State tax e-filing should be free.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax rules! Abe was absolutely awesome! Did a great job in providing clear instructional help and deserves all the stars.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Quick and easy to use in one setting and needed none to help
Date published: 2022-03-07
Rated 5 out of 5 by from Great Experience Very easy to use. Always asking the right questions to provide best return.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience, and will use again next year.
Date published: 2022-03-07
Rated 4 out of 5 by from Patient and Thorough Experts I was having trouble with my state return so I requested a call from a Turbo Tax expert. She was very patient and thorough.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome Over the years I did all of my filing with a CPA firm. After my wife and I retired we just did not have reasons to continue with our CPA firm so I thought I would try Turbo Tax. I loved it. It led me through step by step and was easy to follow and besides cutting my tax preparation cost down a great deal. The old saying "if I can do it anybody can do it".
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax needs some improvement Everything was great until I got to the sections of Reciprocal States input.
Date published: 2022-03-07
Rated 2 out of 5 by from Disappointing For two years in a row, e-filing failed, with TurboTax saying “AGI incorrect”, though it was exactly in accord with the return(s). Six efforts to correct were rejected; printing the returns was the only option. Also, there are $20 and $40 “fees” if you e-file and you’re due a refund.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5187
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Iman was great Iman was great about communicating anything that needed to be done. She made the process simple and easy!
Date published: 2022-03-07
Rated 4 out of 5 by from 2021- Turbo Tax Deluxe - Windows Overall very satisfied. Easy to use with lots of features. Suggestions for improvements: 1. Remove questions for which Turbo Tax has the answer- e.g. capital loss carry over. 2. Provide option to check responses I provided in previous year 3. Like Federal Tax return, one State tax e-filing should be free.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax rules! Abe was absolutely awesome! Did a great job in providing clear instructional help and deserves all the stars.
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome Quick and easy to use in one setting and needed none to help
Date published: 2022-03-07
Rated 5 out of 5 by from Great Experience Very easy to use. Always asking the right questions to provide best return.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome! Excellent experience, and will use again next year.
Date published: 2022-03-07
Rated 4 out of 5 by from Patient and Thorough Experts I was having trouble with my state return so I requested a call from a Turbo Tax expert. She was very patient and thorough.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome Over the years I did all of my filing with a CPA firm. After my wife and I retired we just did not have reasons to continue with our CPA firm so I thought I would try Turbo Tax. I loved it. It led me through step by step and was easy to follow and besides cutting my tax preparation cost down a great deal. The old saying "if I can do it anybody can do it".
Date published: 2022-03-07
Rated 4 out of 5 by from Turbo Tax needs some improvement Everything was great until I got to the sections of Reciprocal States input.
Date published: 2022-03-07
Rated 2 out of 5 by from Disappointing For two years in a row, e-filing failed, with TurboTax saying “AGI incorrect”, though it was exactly in accord with the return(s). Six efforts to correct were rejected; printing the returns was the only option. Also, there are $20 and $40 “fees” if you e-file and you’re due a refund.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5187