TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Simple and fast Easy to use and has Useful tips. Made finding information very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is amazing very easy to use, step by step guidance with availability to help walk you through qeustions.
Date published: 2021-03-03
Rated 3 out of 5 by from Issues with Self Employment Tax I struggled so much with the Self Employment Tax form. I called customer service and the first person i spoke did not help me at all, and only decided to send me an article. I had to submit multiple W2s and a 1099-NEC and this was my first time doing it through Turbo tax. When I came to the Self-Employment Tax form I had no clue waht to input on each line and most things didn't even apply to me. I tried to bypass it but kept getting brought back to the same form. I spoke with Zharia in customer service and she walked me through every single section to make sure I put all information in correctly. We finally got to the Self-Employment Form and we realized we had to just erase each line until we could be brought to the final page. It would be nice to have some sort of instructions on what to do (like how other portions tell you to leave lines blank if it doesn't apply) instead of having to be on the phone with customer service for over an hour. But Zharia was so helpful and accomodating and polite.
Date published: 2021-03-03
Rated 5 out of 5 by from Do not overpay for tax return Turbo tax will help to increase your tax return credit, they will ask you every questions that try to get maximum tax return. Also you don't have to worry about what is this, that, and it, because they always answer and explain detail if you need a help anytime.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was great. I liked that TurboTax told me how to resolve a problem which was causing our return to be rejected.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome GREAT RETURN, & FAST. $450 more than last year. 5 years
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is pretty rad My stepdad made me do em and i thought it would be a bunch of work but it was pretty easy just like in the commercial.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome great experience. The live chat made it easy if i had any questions
Date published: 2021-03-03
Rated 5 out of 5 by from Mostly user friendly User friendly. I had to navigate to more income tab to add my social security information. Would have been nice if it was listed on the front page with the rest of my income that was shown from last year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the Best Ever It is a guide step by step process explaining everything along the way and very easy.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5186
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Simple and fast Easy to use and has Useful tips. Made finding information very easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is amazing very easy to use, step by step guidance with availability to help walk you through qeustions.
Date published: 2021-03-03
Rated 3 out of 5 by from Issues with Self Employment Tax I struggled so much with the Self Employment Tax form. I called customer service and the first person i spoke did not help me at all, and only decided to send me an article. I had to submit multiple W2s and a 1099-NEC and this was my first time doing it through Turbo tax. When I came to the Self-Employment Tax form I had no clue waht to input on each line and most things didn't even apply to me. I tried to bypass it but kept getting brought back to the same form. I spoke with Zharia in customer service and she walked me through every single section to make sure I put all information in correctly. We finally got to the Self-Employment Form and we realized we had to just erase each line until we could be brought to the final page. It would be nice to have some sort of instructions on what to do (like how other portions tell you to leave lines blank if it doesn't apply) instead of having to be on the phone with customer service for over an hour. But Zharia was so helpful and accomodating and polite.
Date published: 2021-03-03
Rated 5 out of 5 by from Do not overpay for tax return Turbo tax will help to increase your tax return credit, they will ask you every questions that try to get maximum tax return. Also you don't have to worry about what is this, that, and it, because they always answer and explain detail if you need a help anytime.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was great. I liked that TurboTax told me how to resolve a problem which was causing our return to be rejected.
Date published: 2021-03-03
Rated 5 out of 5 by from awesome GREAT RETURN, & FAST. $450 more than last year. 5 years
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is pretty rad My stepdad made me do em and i thought it would be a bunch of work but it was pretty easy just like in the commercial.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome great experience. The live chat made it easy if i had any questions
Date published: 2021-03-03
Rated 5 out of 5 by from Mostly user friendly User friendly. I had to navigate to more income tab to add my social security information. Would have been nice if it was listed on the front page with the rest of my income that was shown from last year.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is the Best Ever It is a guide step by step process explaining everything along the way and very easy.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5186