TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Makes Tax Filing Easy Makes tax filing easy. My only complaint is being repeatedly asked some questions (such as amount of stimulus received). Feels redundant to have to to through it. Also, I could not easily figure out where a trust was that I wanted to delete, or how to change the name of the charity I gave property donations to. But these are minor issues with an otherwise very user-friendly program (and I used to be a tax professional, so I know!).
Date published: 2021-03-05
Rated 1 out of 5 by from Horrible service I remember seeing a documentary about this company a few years ago, this is unacceptable
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very straight forward and easy to follow and is informative every step of the way.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is great I didn't talk to anyone at Turbo Tax, and had no problems with filling everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax Very easy to use quick and easy good great for a first time filer
Date published: 2021-03-05
Rated 2 out of 5 by from Lots of trouble with IRA conversions For the second year in a row, I had a very hard time with IRA conversions (backdoor Roth). Talked to 5 different personnel, all of whom where friendly and professional, but could not help me with the issue. In the end, I had to have an accountant log into my TurboTax to fix the issue. This should be easier to do and troubleshoot.
Date published: 2021-03-05
Rated 5 out of 5 by from We have used TurboTax for years and love it! We have used TurboTax for years and it's a very easy program to use. It walks you through the process and there are experts if you need to chat and get questions answered.
Date published: 2021-03-05
Rated 5 out of 5 by from Martha is the best! This year with all the craziness, I decided to have help with my taxes. I got assigned to Martha. She was wonderful, honest, and helpful. I didn’t have to worry about anything and Martha got me a great return. Thank you Martha!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax made filing my taxes less stressful and easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome. Filing was easy and seamless. Will definitely use it again.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5182
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Makes Tax Filing Easy Makes tax filing easy. My only complaint is being repeatedly asked some questions (such as amount of stimulus received). Feels redundant to have to to through it. Also, I could not easily figure out where a trust was that I wanted to delete, or how to change the name of the charity I gave property donations to. But these are minor issues with an otherwise very user-friendly program (and I used to be a tax professional, so I know!).
Date published: 2021-03-05
Rated 1 out of 5 by from Horrible service I remember seeing a documentary about this company a few years ago, this is unacceptable
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is Excellent Turbo Tax is very straight forward and easy to follow and is informative every step of the way.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is great I didn't talk to anyone at Turbo Tax, and had no problems with filling everything out.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo tax Very easy to use quick and easy good great for a first time filer
Date published: 2021-03-05
Rated 2 out of 5 by from Lots of trouble with IRA conversions For the second year in a row, I had a very hard time with IRA conversions (backdoor Roth). Talked to 5 different personnel, all of whom where friendly and professional, but could not help me with the issue. In the end, I had to have an accountant log into my TurboTax to fix the issue. This should be easier to do and troubleshoot.
Date published: 2021-03-05
Rated 5 out of 5 by from We have used TurboTax for years and love it! We have used TurboTax for years and it's a very easy program to use. It walks you through the process and there are experts if you need to chat and get questions answered.
Date published: 2021-03-05
Rated 5 out of 5 by from Martha is the best! This year with all the craziness, I decided to have help with my taxes. I got assigned to Martha. She was wonderful, honest, and helpful. I didn’t have to worry about anything and Martha got me a great return. Thank you Martha!
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax made filing my taxes less stressful and easy.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax is awesome. Filing was easy and seamless. Will definitely use it again.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5182