TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Costs The costs of the product keep rising and it's becoming more and more apparent that I need to find another way to do taxes especially as a family with W-2's and no longer any I-9's. While the product itself is intuitive, the integrations lack the time savings to justify a roughly 200 dollar cost.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great I wish everything worked like turbo-tax. Very user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from It's easy and gets a great refund I've used an accountant that charged me $2,000 per year. And I've used Turbo Tax. My refund is bigger, I get better advice, and its simpler with Turbo Tax. And its a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from simple, easy to understand Simple, easy to understand. Been using Turbo Tax for decades
Date published: 2023-04-01
Rated 5 out of 5 by from Form 1095-A Have used turbo tax for many years and will be using it in coming years. Excellent program and easy to use. there is one exception. It has to do with the question about medical insurance purchased on the marketplace. If "no" is selected because a form 1095_A is not issues for those on Medicaid, somehow the program defaults to "Yes" and the electronic filed return is rejected by IRS and an error code F8962-070 is given for rejection. Hopefully, .this can be addressed and update to eliminate IRS rejection
Date published: 2023-04-01
Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use, helpful and informative. Highly recommend for the person that wants to file taxes on their own.
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and thorough! Loved Turbo Tax for years! I've been using this product for years! Love it!!!
Date published: 2023-04-01
Rated 4 out of 5 by from needless updating I am appalled that everytime I start turbotax, even after I have completed or even filed my taxes, the program does an update. Makes me think that my completed or filed taxes might have a serious problem because the program had to be updated. very disturbing
Date published: 2023-04-01
Rated 5 out of 5 by from Great, as always, been using it for 20 years! Have used it for years, our taxes are sometimes simple, sometimes more complex, Turbotax always guides us through it. Neve had issues when we used Turbotax.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5182
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Costs The costs of the product keep rising and it's becoming more and more apparent that I need to find another way to do taxes especially as a family with W-2's and no longer any I-9's. While the product itself is intuitive, the integrations lack the time savings to justify a roughly 200 dollar cost.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is great I wish everything worked like turbo-tax. Very user friendly.
Date published: 2023-04-01
Rated 5 out of 5 by from It's easy and gets a great refund I've used an accountant that charged me $2,000 per year. And I've used Turbo Tax. My refund is bigger, I get better advice, and its simpler with Turbo Tax. And its a fraction of the price.
Date published: 2023-04-01
Rated 5 out of 5 by from simple, easy to understand Simple, easy to understand. Been using Turbo Tax for decades
Date published: 2023-04-01
Rated 5 out of 5 by from Form 1095-A Have used turbo tax for many years and will be using it in coming years. Excellent program and easy to use. there is one exception. It has to do with the question about medical insurance purchased on the marketplace. If "no" is selected because a form 1095_A is not issues for those on Medicaid, somehow the program defaults to "Yes" and the electronic filed return is rejected by IRS and an error code F8962-070 is given for rejection. Hopefully, .this can be addressed and update to eliminate IRS rejection
Date published: 2023-04-01
Rated 4 out of 5 by from Problem with Turbo Tax this year For the first time in 9 years, I had a problem using Turbo Tax. There were several times I could not access the bottom of the screen and was unable to move forward. Not being computer savvy, it took me several frustrating minutes to figure out the solution was to use the control minus keys to shrink the page. However, this made it very difficult to fill in required fields. I actually had to hold a magnifying glass up to my computer screen.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Easy to use, helpful and informative. Highly recommend for the person that wants to file taxes on their own.
Date published: 2023-04-01
Rated 5 out of 5 by from Simple and thorough! Loved Turbo Tax for years! I've been using this product for years! Love it!!!
Date published: 2023-04-01
Rated 4 out of 5 by from needless updating I am appalled that everytime I start turbotax, even after I have completed or even filed my taxes, the program does an update. Makes me think that my completed or filed taxes might have a serious problem because the program had to be updated. very disturbing
Date published: 2023-04-01
Rated 5 out of 5 by from Great, as always, been using it for 20 years! Have used it for years, our taxes are sometimes simple, sometimes more complex, Turbotax always guides us through it. Neve had issues when we used Turbotax.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5182