TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from turbotax been using turbo tax for many years with no regrets. fast refunds
Date published: 2023-01-20
Rated 5 out of 5 by from Easy to use! Super easy to use! Walks you through everything! Super quick! Love early filing!
Date published: 2023-01-20
Rated 5 out of 5 by from Easy and Convenient TurboTax makes it easy to file your taxes. Program takes you step-by-step through the process and is really simple to use.
Date published: 2023-01-20
Rated 4 out of 5 by from Sweet! It was pretty easy to fill out my return and get a great refund without paying high fees.
Date published: 2023-01-20
Rated 3 out of 5 by from Expensive Turbotax is user-friendly and easy to use but can be very expensive.
Date published: 2023-01-20
Rated 5 out of 5 by from Easy , Fast Love how year after year information is transported
Date published: 2023-01-20
Rated 1 out of 5 by from High fees, bad interface They charge way too much and won't take the fees out of your state return. The menu is confusing and has bad options. It asks you to enter your drivers license number, which has dashes in it, and they don't tell you to omit the dashes. Then you enter your number with the dashes, and only after you enter the number with the dashes do they tell you to take the dashes out manually. There are a bunch of examples like this. They remember your credit card number for paying them, but not your bank account number for them to pay you.
Date published: 2023-01-20
Rated 2 out of 5 by from More difficult than last year This year's filing was more difficult than last year! Schedule D info was completely invisible, simply missing. Search for "Long-term loss" gave no useful information! Finally turned off "Race mode" and then I was able to complete and file. Wasted many hours and had almost decided to file manually for this year after 8 prior years of TurboTax use. Not a happy customer and I may use a different service next year.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbotax is easy and affordable I completed my taxes less than an hour. Turbotax is easy to use.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is the way to go Great everything went smoothly and it a timely matter
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax been using turbo tax for many years with no regrets. fast refunds
Date published: 2023-01-20
Rated 5 out of 5 by from Easy to use! Super easy to use! Walks you through everything! Super quick! Love early filing!
Date published: 2023-01-20
Rated 5 out of 5 by from Easy and Convenient TurboTax makes it easy to file your taxes. Program takes you step-by-step through the process and is really simple to use.
Date published: 2023-01-20
Rated 4 out of 5 by from Sweet! It was pretty easy to fill out my return and get a great refund without paying high fees.
Date published: 2023-01-20
Rated 3 out of 5 by from Expensive Turbotax is user-friendly and easy to use but can be very expensive.
Date published: 2023-01-20
Rated 5 out of 5 by from Easy , Fast Love how year after year information is transported
Date published: 2023-01-20
Rated 1 out of 5 by from High fees, bad interface They charge way too much and won't take the fees out of your state return. The menu is confusing and has bad options. It asks you to enter your drivers license number, which has dashes in it, and they don't tell you to omit the dashes. Then you enter your number with the dashes, and only after you enter the number with the dashes do they tell you to take the dashes out manually. There are a bunch of examples like this. They remember your credit card number for paying them, but not your bank account number for them to pay you.
Date published: 2023-01-20
Rated 2 out of 5 by from More difficult than last year This year's filing was more difficult than last year! Schedule D info was completely invisible, simply missing. Search for "Long-term loss" gave no useful information! Finally turned off "Race mode" and then I was able to complete and file. Wasted many hours and had almost decided to file manually for this year after 8 prior years of TurboTax use. Not a happy customer and I may use a different service next year.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbotax is easy and affordable I completed my taxes less than an hour. Turbotax is easy to use.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is the way to go Great everything went smoothly and it a timely matter
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5181