TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from The Ease of TurboTax is unparralelled! Lie the ease and flow of going thru the process!!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is awesome I do my taxes but finding all the articles, information, etc., built into TurboTax makes it easy.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! This is my 6th year filing with TurboTax. They make filing taxes so easy! I did my return in 40 minutes!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was so easy It was great. Very quick and simple. Will do again next year.
Date published: 2023-03-31
Rated 1 out of 5 by from Not worth the effort Very slow. Not good instructions. Takes forever to download updateds.
Date published: 2023-03-31
Rated 2 out of 5 by from Rates went way up, still convenient The rates for filing federal and state taxes went way up this year, talking about double. They used to have a free option and that went away a few years ago. Now it was over $100 to file state and federal taxes with their most basic product. Still, it remembered my information from last year and autofilled a lot of things, including information from my new w-2s. That is very helpful and convenient, although I think this will be my last year filing with TurboTax since I can't justify paying this much.
Date published: 2023-03-31
Rated 3 out of 5 by from THIS IS THE FIRST YEAR I HAVE DOWNLOADED TURBOTAX USING THE DISC WAS MUCH MUCH EASIER AND CHEAPER. I WANT MY HARD-DRIVE BACK!!!!
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax is pretty awesome. Turbo Tax is a great program. Over the years, it's been very user-friendly. However, this year it seemed a little less friendly. There were less explanations of items and less clarity in understanding if those items applied to my situation. Also there were a couple discrepancies in my numbers that had me concerned, but were just explained thoroughly by the program (particularly unreimbursed items from employer). The biggest issue was the password sign ins. None of my passwords ever worked, even after adjusting them. Also, there were too many "locations" for passwords, not clarifying which one was which (The form, It's Deductible, etc). Apparently, if they go into your keychain on Mac, things get messed up.. It also kept taking me to the page to buy Turbo Tax help, etc??, even when I didn't want help and I had already purchased the program. Those items delayed the process and were very frustrating. Otherwise, TT is a great program and very helpful.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax is a bunch a greedy kunts Y'all are greedy mother fvckers. It shouldn't cost $178 to file taxes you ignorant s1uts. It costs more and more every year; it's disgusting.
Date published: 2023-03-31
Rated 4 out of 5 by from I wouldn,t file taxes without Turbotax I like the simplicity and step by step ease. I wouldn't file taxes without it. I was discouraged I wound up in an endless loop when filing in 2 states tax. I work in one state and live in another. My wife does not work in another state. I was in an endless loop of asking if if my wife filed in the other state. I said no and wound up in an endless loop.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The Ease of TurboTax is unparralelled! Lie the ease and flow of going thru the process!!!!
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is awesome I do my taxes but finding all the articles, information, etc., built into TurboTax makes it easy.
Date published: 2023-03-31
Rated 5 out of 5 by from I Love Turbo Tax! This is my 6th year filing with TurboTax. They make filing taxes so easy! I did my return in 40 minutes!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax was so easy It was great. Very quick and simple. Will do again next year.
Date published: 2023-03-31
Rated 1 out of 5 by from Not worth the effort Very slow. Not good instructions. Takes forever to download updateds.
Date published: 2023-03-31
Rated 2 out of 5 by from Rates went way up, still convenient The rates for filing federal and state taxes went way up this year, talking about double. They used to have a free option and that went away a few years ago. Now it was over $100 to file state and federal taxes with their most basic product. Still, it remembered my information from last year and autofilled a lot of things, including information from my new w-2s. That is very helpful and convenient, although I think this will be my last year filing with TurboTax since I can't justify paying this much.
Date published: 2023-03-31
Rated 3 out of 5 by from THIS IS THE FIRST YEAR I HAVE DOWNLOADED TURBOTAX USING THE DISC WAS MUCH MUCH EASIER AND CHEAPER. I WANT MY HARD-DRIVE BACK!!!!
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax is pretty awesome. Turbo Tax is a great program. Over the years, it's been very user-friendly. However, this year it seemed a little less friendly. There were less explanations of items and less clarity in understanding if those items applied to my situation. Also there were a couple discrepancies in my numbers that had me concerned, but were just explained thoroughly by the program (particularly unreimbursed items from employer). The biggest issue was the password sign ins. None of my passwords ever worked, even after adjusting them. Also, there were too many "locations" for passwords, not clarifying which one was which (The form, It's Deductible, etc). Apparently, if they go into your keychain on Mac, things get messed up.. It also kept taking me to the page to buy Turbo Tax help, etc??, even when I didn't want help and I had already purchased the program. Those items delayed the process and were very frustrating. Otherwise, TT is a great program and very helpful.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax is a bunch a greedy kunts Y'all are greedy mother fvckers. It shouldn't cost $178 to file taxes you ignorant s1uts. It costs more and more every year; it's disgusting.
Date published: 2023-03-31
Rated 4 out of 5 by from I wouldn,t file taxes without Turbotax I like the simplicity and step by step ease. I wouldn't file taxes without it. I was discouraged I wound up in an endless loop when filing in 2 states tax. I work in one state and live in another. My wife does not work in another state. I was in an endless loop of asking if if my wife filed in the other state. I said no and wound up in an endless loop.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5177