TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from very good Generally guides you through well, but some instructions could be clearer. I sometimes had to search for help topics, which were usually helpful but not always, and in one case after review at the end where it said I had to "Quick Zoom" to correct something, there was no way to do that, so I just figured out that the solution was to go back to the original and do it over.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I'm retired and this is a wonderful way to file my taxes. Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome As an older person, I don't remember a lot of the answers to the questions. No Problem, Turbo Tax helps me remember or tells me where to find the info I need. I've been using TurboTax since I retired and Love how easy and inexpensive it is compared to the accountant I was using before my friend told me about Turbo Tax. All the math is done for you, and the calculating whether or not you get itemized deductions or standard deductions. I really like this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding! Could not be easier!!! Enjoyable, simple for this old school broad!!!
Date published: 2021-03-13
Rated 5 out of 5 by from Much easier than other tax prep programs I've used The questions the program asks and the ability to read tax documents seem better than other tax programs I've used. Taxes were easy and can't beat free. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from The best online Tax service In 7 years of using TurboTax they have been thorough to find me every possible deduction and any money that I didnt even know I was entitled to. WTG Turbo Tax thank you.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbotax deleting forms, Terrible This was terrible. The forms I wanted to delete I couldn't. And it would not allow me to restart.
Date published: 2021-03-12
Rated 5 out of 5 by from Love TurboTax Easy to use. Straight forward. Excellent product!!
Date published: 2021-03-12
Rated 3 out of 5 by from Sneaky Charges I wanted to add my HSA information but had to upgrade to another level which ended up costing me almost as much as the additional refund amount. The $40 charge at the end for eFiling also took my total cost up, which after a year like 2020 wasn't something I was expecting or appreciated.
Date published: 2021-03-12
Rated 4 out of 5 by from waiter good experience to use turbo tax, very easy and strait forward
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 5177
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from very good Generally guides you through well, but some instructions could be clearer. I sometimes had to search for help topics, which were usually helpful but not always, and in one case after review at the end where it said I had to "Quick Zoom" to correct something, there was no way to do that, so I just figured out that the solution was to go back to the original and do it over.
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome I'm retired and this is a wonderful way to file my taxes. Thank you!
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is awesome As an older person, I don't remember a lot of the answers to the questions. No Problem, Turbo Tax helps me remember or tells me where to find the info I need. I've been using TurboTax since I retired and Love how easy and inexpensive it is compared to the accountant I was using before my friend told me about Turbo Tax. All the math is done for you, and the calculating whether or not you get itemized deductions or standard deductions. I really like this program.
Date published: 2021-03-13
Rated 5 out of 5 by from Outstanding! Could not be easier!!! Enjoyable, simple for this old school broad!!!
Date published: 2021-03-13
Rated 5 out of 5 by from Much easier than other tax prep programs I've used The questions the program asks and the ability to read tax documents seem better than other tax programs I've used. Taxes were easy and can't beat free. Thanks!
Date published: 2021-03-13
Rated 5 out of 5 by from The best online Tax service In 7 years of using TurboTax they have been thorough to find me every possible deduction and any money that I didnt even know I was entitled to. WTG Turbo Tax thank you.
Date published: 2021-03-13
Rated 1 out of 5 by from Turbotax deleting forms, Terrible This was terrible. The forms I wanted to delete I couldn't. And it would not allow me to restart.
Date published: 2021-03-12
Rated 5 out of 5 by from Love TurboTax Easy to use. Straight forward. Excellent product!!
Date published: 2021-03-12
Rated 3 out of 5 by from Sneaky Charges I wanted to add my HSA information but had to upgrade to another level which ended up costing me almost as much as the additional refund amount. The $40 charge at the end for eFiling also took my total cost up, which after a year like 2020 wasn't something I was expecting or appreciated.
Date published: 2021-03-12
Rated 4 out of 5 by from waiter good experience to use turbo tax, very easy and strait forward
Date published: 2021-03-12
All TurboTax® Offerings Reviews - Page 5177