TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Excellent Simple, specific question-based format enables us to provide the right tax information the right way. It makes a potentially complicated task simple. It asks all the right questions, preventing us from missing important items.
Date published: 2022-03-03
Rated 5 out of 5 by from Great experience! Amy was great, so knowledgeable and fast ! She was very helpful!
Date published: 2022-03-03
Rated 3 out of 5 by from Changes Not Good Last year filing with no deductions was easy. The changes made this year long and tedious. There were no directions as where to go to put in SS income. I had to do a chat and connect with the helper. It forced me to go through all the deductions which I knew I couldn't use. And instead of taking me directly to FILING it left me hanging after I entered my information for refund and payment. I much prefer last years option to choose the EZ form which I couldn't find this year.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax is easy We have been using Turbo Tax to do our family taxes for years. We started a business in 2020 and it's easy to do our business taxes too. Thank you Turbo Tax!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Went very well this year - as always! I mostly choose the enter by myself option, and TurboTax sets my options out clearly and visually. I use Schedule E for our rental unit and appreciate being walked through that. TurboTax catches problems. The only thing I am unsure about is the AMT (Alternative Minimum Tax); I assume TurboTax would have indicated if I really needed it, but that is one area that I still don't understand.
Date published: 2022-03-03
Rated 5 out of 5 by from Carlos was wonderful Was having a hard time. It was so easy when they guided me through the process.
Date published: 2022-03-03
Rated 5 out of 5 by from Fine Quick and Easy Thank you for being there. I also appreciate the guarantee.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Awesome! Process was quick and easy. I thought it would be a difficult process not anymore! Saved me time and money!!
Date published: 2022-03-03
Rated 1 out of 5 by from Terrible for Stock Options Form 6781 was difficult to find in search. Option sales have a cost basis of $0, so the software "thinks" this is in error and kicks out every option sale for mandatory review even though it is reported correctly by Schwab. Slow TT servers and this software deficiency cost me two hours of time.
Date published: 2022-03-03
Rated 5 out of 5 by from easy peasy hopefully didnt make any mistakes but easy to use if you have everything in front
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Simple, specific question-based format enables us to provide the right tax information the right way. It makes a potentially complicated task simple. It asks all the right questions, preventing us from missing important items.
Date published: 2022-03-03
Rated 5 out of 5 by from Great experience! Amy was great, so knowledgeable and fast ! She was very helpful!
Date published: 2022-03-03
Rated 3 out of 5 by from Changes Not Good Last year filing with no deductions was easy. The changes made this year long and tedious. There were no directions as where to go to put in SS income. I had to do a chat and connect with the helper. It forced me to go through all the deductions which I knew I couldn't use. And instead of taking me directly to FILING it left me hanging after I entered my information for refund and payment. I much prefer last years option to choose the EZ form which I couldn't find this year.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax is easy We have been using Turbo Tax to do our family taxes for years. We started a business in 2020 and it's easy to do our business taxes too. Thank you Turbo Tax!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Went very well this year - as always! I mostly choose the enter by myself option, and TurboTax sets my options out clearly and visually. I use Schedule E for our rental unit and appreciate being walked through that. TurboTax catches problems. The only thing I am unsure about is the AMT (Alternative Minimum Tax); I assume TurboTax would have indicated if I really needed it, but that is one area that I still don't understand.
Date published: 2022-03-03
Rated 5 out of 5 by from Carlos was wonderful Was having a hard time. It was so easy when they guided me through the process.
Date published: 2022-03-03
Rated 5 out of 5 by from Fine Quick and Easy Thank you for being there. I also appreciate the guarantee.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Awesome! Process was quick and easy. I thought it would be a difficult process not anymore! Saved me time and money!!
Date published: 2022-03-03
Rated 1 out of 5 by from Terrible for Stock Options Form 6781 was difficult to find in search. Option sales have a cost basis of $0, so the software "thinks" this is in error and kicks out every option sale for mandatory review even though it is reported correctly by Schwab. Slow TT servers and this software deficiency cost me two hours of time.
Date published: 2022-03-03
Rated 5 out of 5 by from easy peasy hopefully didnt make any mistakes but easy to use if you have everything in front
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5174