TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from the best tax website! This is my 5th year doing my own taxes. It's easy and fast :)
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is awesome Ease to use and explain everything in detail. Great job.
Date published: 2022-03-07
Rated 5 out of 5 by from Great product Turbo Tax is very easy to use. Highly recommended!
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome was Ashanti Ashanti was super Helpful.....Kudos on a Great Job
Date published: 2022-03-07
Rated 4 out of 5 by from Turbotax can be confusing Mostly my experience over the years has been good. I have used various versions of TurboTax since the 1990's and it has gotten better and better. HOWEVER, some screens can be confusing. The IRA conversion screens are not intuitive if you don't know you need to update your basis. The questions don't take you there unless you know the right answer. In other words, if you have more than a simple tax situation, you need to be very knowedgeable even with Turbotax. The screen where you pay could be clearer because it looks like they are charging you twice unless you go on to the next screen where it becomes more clear. Finally, the online support is marginal. I called with a question, after I asked my question the agent said hold for a minute and after 15 minutes of listening to music, I hung up. I was able to figure it out myself but hours later she hasn't called back even though she took my number. So, overall it is a good product but improvements could be made.
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax Live was great Turbo Tax Live was well worth the price, it was easy and stress free and my representative really went the extra mile to get the fullest return possible even with my complicated taxes this year.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is quick and easy I have been using TurboTax for several years and find it both easy and quick to use. I always feel that I am getting the best returns possible
Date published: 2022-03-07
Rated 5 out of 5 by from Easy to use! Easy to use! Easy to e-file. Great product all around!
Date published: 2022-03-07
Rated 3 out of 5 by from Self-serving advertising is annoying, distracting. Over the years, this product has been reliable. Too much advertising now, no visibility to forms in progress, difficult to just enter numbers without uploading all of my financial information. Many references at the end to file a State return. No State tax in FL!
Date published: 2022-03-07
Rated 5 out of 5 by from Free Filing With turboTax is Great! Easy to follow year after year. As I get older I love the pull in from previous years to make everything super accurate.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from the best tax website! This is my 5th year doing my own taxes. It's easy and fast :)
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is awesome Ease to use and explain everything in detail. Great job.
Date published: 2022-03-07
Rated 5 out of 5 by from Great product Turbo Tax is very easy to use. Highly recommended!
Date published: 2022-03-07
Rated 5 out of 5 by from Awesome was Ashanti Ashanti was super Helpful.....Kudos on a Great Job
Date published: 2022-03-07
Rated 4 out of 5 by from Turbotax can be confusing Mostly my experience over the years has been good. I have used various versions of TurboTax since the 1990's and it has gotten better and better. HOWEVER, some screens can be confusing. The IRA conversion screens are not intuitive if you don't know you need to update your basis. The questions don't take you there unless you know the right answer. In other words, if you have more than a simple tax situation, you need to be very knowedgeable even with Turbotax. The screen where you pay could be clearer because it looks like they are charging you twice unless you go on to the next screen where it becomes more clear. Finally, the online support is marginal. I called with a question, after I asked my question the agent said hold for a minute and after 15 minutes of listening to music, I hung up. I was able to figure it out myself but hours later she hasn't called back even though she took my number. So, overall it is a good product but improvements could be made.
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax Live was great Turbo Tax Live was well worth the price, it was easy and stress free and my representative really went the extra mile to get the fullest return possible even with my complicated taxes this year.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is quick and easy I have been using TurboTax for several years and find it both easy and quick to use. I always feel that I am getting the best returns possible
Date published: 2022-03-07
Rated 5 out of 5 by from Easy to use! Easy to use! Easy to e-file. Great product all around!
Date published: 2022-03-07
Rated 3 out of 5 by from Self-serving advertising is annoying, distracting. Over the years, this product has been reliable. Too much advertising now, no visibility to forms in progress, difficult to just enter numbers without uploading all of my financial information. Many references at the end to file a State return. No State tax in FL!
Date published: 2022-03-07
Rated 5 out of 5 by from Free Filing With turboTax is Great! Easy to follow year after year. As I get older I love the pull in from previous years to make everything super accurate.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5173