TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from NOT WHAT I EXPECTED I PAID $60.00 FOR THE PROGRAM, THEN AN ADDITIONAL $40.00 AND ANOTHER $25.00 FOR STATE. CHEAPER TO HAVE THEM DONE FOR $35.00-$70.00. NEVER AGAIN WILL I BUY THIS.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax 2022 It went well except it didn't account for my not having a K-3 form, and it didn't let me print out my returns.
Date published: 2023-04-01
Rated 4 out of 5 by from Quick and Easy TurboTax was very easy to use, including the ability to automatically import tax information, maximize deductions, and quickly view and see both Federal and State returns. I could do without the consistent "upselling" attempts throughout the process.
Date published: 2023-04-01
Rated 4 out of 5 by from Using turbotax for many years. Getting complicated I had 4 License (Service Codes?) None worked. My Amex was charged 5 times for over $348. I need some credits. I expected to pay $20.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax makes preparing and filing taxes so easy Great experience this year! NOt only did I have to prepare a first year tax filing for my college aged child but had to call a few times to TurboTax LIve for help. Everything was so easy to complete and the Rep on Live was very knowledgeable--all questions were answered quickly and resolved in one phone call. Love this service!
Date published: 2023-04-01
Rated 5 out of 5 by from turbo I like turbo tax. makes doing taxes easy and almost enjoyable.
Date published: 2023-04-01
Rated 5 out of 5 by from Money Saving Using Turbo Tax saves a bundle compared to a tax preparer. Most of the process is step by step easy to follow instructions
Date published: 2023-04-01
Rated 4 out of 5 by from Fine I Guess They should lower their prices to make filing less stressful.
Date published: 2023-04-01
Rated 1 out of 5 by from Way to expesnive This product is way to expensive to viable any longer. Just use freetaxUSA
Date published: 2023-04-01
Rated 3 out of 5 by from Online needs to have a forms view I had a hard drive crash and lost my previous turbo tax files so since I had to enter everything I tried your online service. However, it didn't have a forms view so I ultimately ended up downloading the Premier edition and filing it that way. Ended up saving me a few dollars but the inconvenience was aggravating. And then my return was rejected due to my agi not being recognized but I verified with the IRS it was correct. It may have been that I didn't put the 00 cents in but if that is the case, Turbo Tax should have caught that.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from NOT WHAT I EXPECTED I PAID $60.00 FOR THE PROGRAM, THEN AN ADDITIONAL $40.00 AND ANOTHER $25.00 FOR STATE. CHEAPER TO HAVE THEM DONE FOR $35.00-$70.00. NEVER AGAIN WILL I BUY THIS.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbo Tax 2022 It went well except it didn't account for my not having a K-3 form, and it didn't let me print out my returns.
Date published: 2023-04-01
Rated 4 out of 5 by from Quick and Easy TurboTax was very easy to use, including the ability to automatically import tax information, maximize deductions, and quickly view and see both Federal and State returns. I could do without the consistent "upselling" attempts throughout the process.
Date published: 2023-04-01
Rated 4 out of 5 by from Using turbotax for many years. Getting complicated I had 4 License (Service Codes?) None worked. My Amex was charged 5 times for over $348. I need some credits. I expected to pay $20.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax makes preparing and filing taxes so easy Great experience this year! NOt only did I have to prepare a first year tax filing for my college aged child but had to call a few times to TurboTax LIve for help. Everything was so easy to complete and the Rep on Live was very knowledgeable--all questions were answered quickly and resolved in one phone call. Love this service!
Date published: 2023-04-01
Rated 5 out of 5 by from turbo I like turbo tax. makes doing taxes easy and almost enjoyable.
Date published: 2023-04-01
Rated 5 out of 5 by from Money Saving Using Turbo Tax saves a bundle compared to a tax preparer. Most of the process is step by step easy to follow instructions
Date published: 2023-04-01
Rated 4 out of 5 by from Fine I Guess They should lower their prices to make filing less stressful.
Date published: 2023-04-01
Rated 1 out of 5 by from Way to expesnive This product is way to expensive to viable any longer. Just use freetaxUSA
Date published: 2023-04-01
Rated 3 out of 5 by from Online needs to have a forms view I had a hard drive crash and lost my previous turbo tax files so since I had to enter everything I tried your online service. However, it didn't have a forms view so I ultimately ended up downloading the Premier edition and filing it that way. Ended up saving me a few dollars but the inconvenience was aggravating. And then my return was rejected due to my agi not being recognized but I verified with the IRS it was correct. It may have been that I didn't put the 00 cents in but if that is the case, Turbo Tax should have caught that.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5172