TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Awesome Awesome would recommend to everyone. Very professial and very polite. Explains everything
Date published: 2022-03-03
Rated 5 out of 5 by from Easy! Quick, painless, and efficient. Highly recommend!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Deluxe Used it for years always very good! Support is always available if needed
Date published: 2022-03-03
Rated 3 out of 5 by from Completing federal return & PA return Federal Return was easy to complete and file. The PA state return was a disaster. When I went to efile the return prior to 3/3/22 it showed a rejection due to Schedule D TP over 100 1099B stock transactions.Told to update the turbo tax online, which I did at least 30 times and it came back that and every time my turbo tax file was up to date. It appears from conversation I had with Lillian at Turbo tax on 3/2/22 that your organization was aware of this issue & did not know when it would be fixed. Wo on 3/3/22 appears that Turbo Tax fixed the issue & was able to finally efile to PA. I strongly suggest that Turbo Tax notify its users when a issue is in product that will delay efile at state or federal level. I spent hours trying to find out why it would not handle the PA efile. Poor customer service when called for assistance, your folks in the call center were not aware of this issue for at least 4 weeks. I am a 20 year user of Turbo Tax, I will possibly go with another program due to the issues encountered this year.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome you people your expect i really appreciate thanks for the good work
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great We have been using Turbo Tax since 1994 and will continue to use it in the future.
Date published: 2022-03-03
Rated 5 out of 5 by from so easy I didn't have one problem. My w2 was online and the program self filled it in.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax is getting worse than ever I completed two trust tax returns and if you aren't rather tax savvy, turbo tax will not produce a correct tax return. Some very key deductions were not prompted to be entered. The only reason I found them was the tax due should have been close to the same for both returns and they weren't. The step by step TOTALLY failed in this very important deduction by not asking the question.
Date published: 2022-03-03
Rated 5 out of 5 by from Best way to file taxes. Easy,simple and quick results. Had a great experience. Bum was always helping me undestand what we were doing. Thanks Bum. Thanks turbotax.!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax has made my life easier Great software. I have used it over the past 10 years
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Awesome would recommend to everyone. Very professial and very polite. Explains everything
Date published: 2022-03-03
Rated 5 out of 5 by from Easy! Quick, painless, and efficient. Highly recommend!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Deluxe Used it for years always very good! Support is always available if needed
Date published: 2022-03-03
Rated 3 out of 5 by from Completing federal return & PA return Federal Return was easy to complete and file. The PA state return was a disaster. When I went to efile the return prior to 3/3/22 it showed a rejection due to Schedule D TP over 100 1099B stock transactions.Told to update the turbo tax online, which I did at least 30 times and it came back that and every time my turbo tax file was up to date. It appears from conversation I had with Lillian at Turbo tax on 3/2/22 that your organization was aware of this issue & did not know when it would be fixed. Wo on 3/3/22 appears that Turbo Tax fixed the issue & was able to finally efile to PA. I strongly suggest that Turbo Tax notify its users when a issue is in product that will delay efile at state or federal level. I spent hours trying to find out why it would not handle the PA efile. Poor customer service when called for assistance, your folks in the call center were not aware of this issue for at least 4 weeks. I am a 20 year user of Turbo Tax, I will possibly go with another program due to the issues encountered this year.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome you people your expect i really appreciate thanks for the good work
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great We have been using Turbo Tax since 1994 and will continue to use it in the future.
Date published: 2022-03-03
Rated 5 out of 5 by from so easy I didn't have one problem. My w2 was online and the program self filled it in.
Date published: 2022-03-03
Rated 1 out of 5 by from Turbo Tax is getting worse than ever I completed two trust tax returns and if you aren't rather tax savvy, turbo tax will not produce a correct tax return. Some very key deductions were not prompted to be entered. The only reason I found them was the tax due should have been close to the same for both returns and they weren't. The step by step TOTALLY failed in this very important deduction by not asking the question.
Date published: 2022-03-03
Rated 5 out of 5 by from Best way to file taxes. Easy,simple and quick results. Had a great experience. Bum was always helping me undestand what we were doing. Thanks Bum. Thanks turbotax.!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax has made my life easier Great software. I have used it over the past 10 years
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5171