TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
johnrpack from
Good but a few questions are misleading
I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by
Sworntosurf from
Very happy
Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by
Stupidisasstupidis from
Turbo tax has aways worked for me
I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by
Seymour321 from
User friendly
Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by
71 Wahoo from
Product requires too much filling in from forms
The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by
Pillmore from
Turbo Tax is Great!!!
TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
Rated 5 out of 5 by
Albert P Yu from
Turbo Tax is the way. to go
Turbo Tax is the way to go for my tax return filing. The person helped me, Michael, was first class.
Date published: 2023-03-27
Rated 4 out of 5 by
Knocks5 from
Expensive
Cost me about a third of my refund, expensive... and had a consent form being pushed on relating to my tax information being accessible to third parties. Did not appreciate my information privacy being handed over like that just so I can use Turbo tax services.
Date published: 2023-03-27
Rated 2 out of 5 by
davicon99 from
Turbo Tax is confusing
Instructions and "guidance" leaves a lot to be desired. Plus, I've used TurboTax for many years, yet my return from last year wasn't to be found on my computer! I ended up being unable to transfer my old data to my new return and had to go through each and every step piece by piece in order to prepare and file my state and federal returns! Not worth the $$ if you ask me.
Date published: 2023-03-27
Rated 5 out of 5 by
Rosa D from
Ms. Latoya was very helpful.
SHe was able to answer every question and explain some of the question for my college kids.
All TurboTax® Offerings Reviews - Page 5163
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
johnrpack from
Good but a few questions are misleading
I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by
Sworntosurf from
Very happy
Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by
Stupidisasstupidis from
Turbo tax has aways worked for me
I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by
Seymour321 from
User friendly
Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by
71 Wahoo from
Product requires too much filling in from forms
The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by
Pillmore from
Turbo Tax is Great!!!
TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
Rated 5 out of 5 by
Albert P Yu from
Turbo Tax is the way. to go
Turbo Tax is the way to go for my tax return filing. The person helped me, Michael, was first class.
Date published: 2023-03-27
Rated 4 out of 5 by
Knocks5 from
Expensive
Cost me about a third of my refund, expensive... and had a consent form being pushed on relating to my tax information being accessible to third parties. Did not appreciate my information privacy being handed over like that just so I can use Turbo tax services.
Date published: 2023-03-27
Rated 2 out of 5 by
davicon99 from
Turbo Tax is confusing
Instructions and "guidance" leaves a lot to be desired. Plus, I've used TurboTax for many years, yet my return from last year wasn't to be found on my computer! I ended up being unable to transfer my old data to my new return and had to go through each and every step piece by piece in order to prepare and file my state and federal returns! Not worth the $$ if you ask me.
Date published: 2023-03-27
Rated 5 out of 5 by
Rosa D from
Ms. Latoya was very helpful.
SHe was able to answer every question and explain some of the question for my college kids.
All TurboTax® Offerings Reviews - Page 5163
Date published: 2023-03-27