TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax has aways worked for me I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by from User friendly Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by from Product requires too much filling in from forms The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great!!! TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the way. to go Turbo Tax is the way to go for my tax return filing. The person helped me, Michael, was first class.
Date published: 2023-03-27
Rated 4 out of 5 by from Expensive Cost me about a third of my refund, expensive... and had a consent form being pushed on relating to my tax information being accessible to third parties. Did not appreciate my information privacy being handed over like that just so I can use Turbo tax services.
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax is confusing Instructions and "guidance" leaves a lot to be desired. Plus, I've used TurboTax for many years, yet my return from last year wasn't to be found on my computer! I ended up being unable to transfer my old data to my new return and had to go through each and every step piece by piece in order to prepare and file my state and federal returns! Not worth the $$ if you ask me.
Date published: 2023-03-27
Rated 5 out of 5 by from Ms. Latoya was very helpful. SHe was able to answer every question and explain some of the question for my college kids.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5163
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax has aways worked for me I have used Turbo Tax for years and have always had a good and confident relationship. Today I spoke with Yahaira (a tax expert for 11 years.) She was concise and extremely knowledgeable about my question. Very engaging and pleasant.
Date published: 2023-03-27
Rated 5 out of 5 by from User friendly Very user friendly, enjoyed filing my taxes while on the couch and felt that things were done correctly each step of the way
Date published: 2023-03-27
Rated 3 out of 5 by from Product requires too much filling in from forms The product required look backs to 2021 taxes when I had used TurboTax to prepare those taxes. It also did not pick up information from 1099 forms requiring manual input of information. The handling of non-taxable interest information sources is extremely confusing as it is not clear from what brokerage account is being used.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great!!! TurboTax is very easy to use, and made doing taxes this year enjoyable!!!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the way. to go Turbo Tax is the way to go for my tax return filing. The person helped me, Michael, was first class.
Date published: 2023-03-27
Rated 4 out of 5 by from Expensive Cost me about a third of my refund, expensive... and had a consent form being pushed on relating to my tax information being accessible to third parties. Did not appreciate my information privacy being handed over like that just so I can use Turbo tax services.
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax is confusing Instructions and "guidance" leaves a lot to be desired. Plus, I've used TurboTax for many years, yet my return from last year wasn't to be found on my computer! I ended up being unable to transfer my old data to my new return and had to go through each and every step piece by piece in order to prepare and file my state and federal returns! Not worth the $$ if you ask me.
Date published: 2023-03-27
Rated 5 out of 5 by from Ms. Latoya was very helpful. SHe was able to answer every question and explain some of the question for my college kids.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5163