TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo tax is getting increasingly more difficult Tax prep. was only a little longer than it has been. Much more selling up for your products took my time
Date published: 2023-03-28
Rated 4 out of 5 by from Used for years Once I got my email changed, it helped. Bought cd at Costco, couldn't type in it. Bought on line.
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbo Tax This turbo Tax has worked well this year for me 2022
Date published: 2023-03-28
Rated 1 out of 5 by from expensive and convoluted ive used this app several years and it always seems to feed me into the same loop where i repeatedly enter the same information i already have and somehow still overcharges me from what it says its going to. im done with your garbage product
Date published: 2023-03-28
Rated 5 out of 5 by from The very best system Answered all issues. Made quick work of my documents and info.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax made it easy Very easy to use and verify especially with multiple state returns
Date published: 2023-03-28
Rated 5 out of 5 by from Thorough and Easy As usual Turbo Tax is user friendly, thorough and easy.
Date published: 2023-03-28
Rated 2 out of 5 by from Lots of time wasting problems this year I kept running into problems with doing the taxes this year, and had to spend hours on he phone, only to find that TT couldn't solve the problems.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5154
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is getting increasingly more difficult Tax prep. was only a little longer than it has been. Much more selling up for your products took my time
Date published: 2023-03-28
Rated 4 out of 5 by from Used for years Once I got my email changed, it helped. Bought cd at Costco, couldn't type in it. Bought on line.
Date published: 2023-03-28
Rated 5 out of 5 by from 2022 Turbo Tax This turbo Tax has worked well this year for me 2022
Date published: 2023-03-28
Rated 1 out of 5 by from expensive and convoluted ive used this app several years and it always seems to feed me into the same loop where i repeatedly enter the same information i already have and somehow still overcharges me from what it says its going to. im done with your garbage product
Date published: 2023-03-28
Rated 5 out of 5 by from The very best system Answered all issues. Made quick work of my documents and info.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is easy to use TurboTax lead me step by step to enter all the forms, and when I have questions it always has ? buttons to help me understand what does it means and what to enter. And the Search function also helped me to find the place to enter other forms.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo Tax needs to fix known bugs in online paymen Awful - will not use again. Online payment system bugs are known issues and very frustrating and have persisted in the desktop version from year to year. Agents are friendly and try to be helpful, but a huge waste of time. I spent more on the phone with the agent trying to fix the problem than I did doing my taxes in the first place. No longer a customer.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax made it easy Very easy to use and verify especially with multiple state returns
Date published: 2023-03-28
Rated 5 out of 5 by from Thorough and Easy As usual Turbo Tax is user friendly, thorough and easy.
Date published: 2023-03-28
Rated 2 out of 5 by from Lots of time wasting problems this year I kept running into problems with doing the taxes this year, and had to spend hours on he phone, only to find that TT couldn't solve the problems.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5154