TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from poor customer service was unable to use in microsoft 2011. had to use my old machine. customer service had no resolution for problem.
Date published: 2022-03-07
Rated 5 out of 5 by from satisfied satisfied 2nd year in a roll yes yes yes yes yes yes
Date published: 2022-03-07
Rated 5 out of 5 by from latia it was a good thing to do. Because i did not no what i was doing and mr.Ernest help me out alot in im very thankfoe for his help. thank so much.
Date published: 2022-03-07
Rated 5 out of 5 by from turbo tax excellent but must fix... ONE ONGOING SIGNIFICANT ISSUE FOR YEARS .... UPON REENTERING TURBO TAX TO COMPLETE A TAX RETURN IT USUALLY REQUIRES AN UPDATE ......AT WHICH TIME IT ALWAYS LOSES THE PA PENSION INCOME REASON CODE EG 7...WHICH ALWAYS RESULTS IN HAVING TO GO BACK AND ENTER IT MANUALLY. IT'S BEEN A PROBLEM SINCE THE BEGINNING. PLEASE FIX IT
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is great! Very good! I will do business with turbo tax again.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Easy to follow and complete. Have used the product every year.
Date published: 2022-03-07
Rated 5 out of 5 by from IF YOU NEED HELP, YOU GET IT! I needed help on two occasions. I got it. Problems solved!
Date published: 2022-03-07
Rated 5 out of 5 by from The tax software I have always used The software is always excellent and rather easy to use. One minor issue is the font size as I am 77 years of age it could be a little larger in places.
Date published: 2022-03-07
Rated 5 out of 5 by from Truly the Greatest Gift created by Mankind I've used turbotax for precisely 1 million years, and every year it's just gotten a little better. If I could marry TurboTax, I would, and then I would claim it on my next return and TurboTax would help me figure out how in the world to do that. Keep doing what y'all do, which is helping me to function as a normal human being living in a society that pays taxes this way.
Date published: 2022-03-07
Rated 1 out of 5 by from Misleading You state simple tax returns free and then charge 116.00 dollars to file them.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5153
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Select all that apply to find reviewers similar to you.
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Student
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Rated 1 out of 5 by from poor customer service was unable to use in microsoft 2011. had to use my old machine. customer service had no resolution for problem.
Date published: 2022-03-07
Rated 5 out of 5 by from satisfied satisfied 2nd year in a roll yes yes yes yes yes yes
Date published: 2022-03-07
Rated 5 out of 5 by from latia it was a good thing to do. Because i did not no what i was doing and mr.Ernest help me out alot in im very thankfoe for his help. thank so much.
Date published: 2022-03-07
Rated 5 out of 5 by from turbo tax excellent but must fix... ONE ONGOING SIGNIFICANT ISSUE FOR YEARS .... UPON REENTERING TURBO TAX TO COMPLETE A TAX RETURN IT USUALLY REQUIRES AN UPDATE ......AT WHICH TIME IT ALWAYS LOSES THE PA PENSION INCOME REASON CODE EG 7...WHICH ALWAYS RESULTS IN HAVING TO GO BACK AND ENTER IT MANUALLY. IT'S BEEN A PROBLEM SINCE THE BEGINNING. PLEASE FIX IT
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is great! Very good! I will do business with turbo tax again.
Date published: 2022-03-07
Rated 5 out of 5 by from Great Easy to follow and complete. Have used the product every year.
Date published: 2022-03-07
Rated 5 out of 5 by from IF YOU NEED HELP, YOU GET IT! I needed help on two occasions. I got it. Problems solved!
Date published: 2022-03-07
Rated 5 out of 5 by from The tax software I have always used The software is always excellent and rather easy to use. One minor issue is the font size as I am 77 years of age it could be a little larger in places.
Date published: 2022-03-07
Rated 5 out of 5 by from Truly the Greatest Gift created by Mankind I've used turbotax for precisely 1 million years, and every year it's just gotten a little better. If I could marry TurboTax, I would, and then I would claim it on my next return and TurboTax would help me figure out how in the world to do that. Keep doing what y'all do, which is helping me to function as a normal human being living in a society that pays taxes this way.
Date published: 2022-03-07
Rated 1 out of 5 by from Misleading You state simple tax returns free and then charge 116.00 dollars to file them.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5153