TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very easy! It was free and easy. I should have done it sooner
Date published: 2021-03-26
Rated 3 out of 5 by from difficult Difficult to follow but I got through it though it took all day.
Date published: 2021-03-26
Rated 5 out of 5 by from Great Very easy and simple to use and great to get the best tax returns. :ok_hand:
Date published: 2021-03-26
Rated 4 out of 5 by from Still needs improvement Some data entry boxes [deb] would not permit entry of 'supporting details. ' Those same deb's have allowed that in previous years. Some deb's would not allow data entry AND did not show the 'data source.' Driver license issue and expiration dates could not be entered via the state 'Info Worksheet' so had to be entered via a 'Step-by-Step' screen. Editing of Charitable Org names on a SxS screen would have been appreciated. Had to switch entry modes & go to each CO's work sheet to edit. For RMD's that were repaid via the cares act, an early, readily visible note on one of the SxS screens regarding such treatment would have been re-assuring. Would have appreciated note on SxS 'Charitable Cash Contributions under Cares Act' screen where $300 credit [new this year] would appear on the return.
Date published: 2021-03-26
Rated 5 out of 5 by from breeze it was easy for me to breeze through while making sure everything was accurate. but i have used turbo tax for the last 8 yrs. The option to use information from the previous taxes makes things so easy and smooth
Date published: 2021-03-26
Rated 5 out of 5 by from Super simple and Amazing Great experience I’m just sorry I did not do this last year
Date published: 2021-03-26
Rated 5 out of 5 by from Simple and easy. Very easy to navigate site, quick and easy, did not need any help to complete.
Date published: 2021-03-26
Rated 3 out of 5 by from Expensive but has more features The amount I was allowed to fund my IRA changed when I returned to keep working on it. I have now overfunded my IRA.
Date published: 2021-03-26
Rated 5 out of 5 by from Wonderful tax preparation software I have used this software for 6 years now & never have a problem
Date published: 2021-03-26
Rated 5 out of 5 by from Another wonderful experience I've used TurboTax since their Version 2. It just keeps getting better and better.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy! It was free and easy. I should have done it sooner
Date published: 2021-03-26
Rated 3 out of 5 by from difficult Difficult to follow but I got through it though it took all day.
Date published: 2021-03-26
Rated 5 out of 5 by from Great Very easy and simple to use and great to get the best tax returns. :ok_hand:
Date published: 2021-03-26
Rated 4 out of 5 by from Still needs improvement Some data entry boxes [deb] would not permit entry of 'supporting details. ' Those same deb's have allowed that in previous years. Some deb's would not allow data entry AND did not show the 'data source.' Driver license issue and expiration dates could not be entered via the state 'Info Worksheet' so had to be entered via a 'Step-by-Step' screen. Editing of Charitable Org names on a SxS screen would have been appreciated. Had to switch entry modes & go to each CO's work sheet to edit. For RMD's that were repaid via the cares act, an early, readily visible note on one of the SxS screens regarding such treatment would have been re-assuring. Would have appreciated note on SxS 'Charitable Cash Contributions under Cares Act' screen where $300 credit [new this year] would appear on the return.
Date published: 2021-03-26
Rated 5 out of 5 by from breeze it was easy for me to breeze through while making sure everything was accurate. but i have used turbo tax for the last 8 yrs. The option to use information from the previous taxes makes things so easy and smooth
Date published: 2021-03-26
Rated 5 out of 5 by from Super simple and Amazing Great experience I’m just sorry I did not do this last year
Date published: 2021-03-26
Rated 5 out of 5 by from Simple and easy. Very easy to navigate site, quick and easy, did not need any help to complete.
Date published: 2021-03-26
Rated 3 out of 5 by from Expensive but has more features The amount I was allowed to fund my IRA changed when I returned to keep working on it. I have now overfunded my IRA.
Date published: 2021-03-26
Rated 5 out of 5 by from Wonderful tax preparation software I have used this software for 6 years now & never have a problem
Date published: 2021-03-26
Rated 5 out of 5 by from Another wonderful experience I've used TurboTax since their Version 2. It just keeps getting better and better.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5151