TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
Rated 4 out of 5 by from A few glitches in some of the forms Had trouble with form 1098. It was a home equity loan that we had, but we did not have s staring balance. We borrowed mid year and paid it off within a few months. TT did not like the fact that we had a 0.00 starting balance and would not file. Ended up deleting that entry as it did not have any effect
Date published: 2022-03-07
Rated 3 out of 5 by from Its OK Every time you click a page they are trying to sell you something, and this year they upped the fees. That said, I was able to file pretty easily. Just wish it wasn't almost 200$ now to file.
Date published: 2022-03-07
Rated 3 out of 5 by from Good Product Turbo Tax live agent said she would email me results of my issue after she reviewed my previous tax records, but I never received a response.
Date published: 2022-03-07
Rated 5 out of 5 by from This sure saves me from having a headache Customer Service is helpful, patient and wonderful in me understanding
Date published: 2022-03-07
Rated 5 out of 5 by from Very easy to use. Hard to screw it up Never had to "talk" to an advisor. Pretty clear and easy to follow.
Date published: 2022-03-07
Rated 4 out of 5 by from worked better this year Things went smoother this year. Royalities caused trouble last year but I was better prepared.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is amazing Loved the timeliness of the product will use again next year.
Date published: 2022-03-07
Rated 3 out of 5 by from Good I am not famillier with this Tubotax system Very good
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
Rated 4 out of 5 by from A few glitches in some of the forms Had trouble with form 1098. It was a home equity loan that we had, but we did not have s staring balance. We borrowed mid year and paid it off within a few months. TT did not like the fact that we had a 0.00 starting balance and would not file. Ended up deleting that entry as it did not have any effect
Date published: 2022-03-07
Rated 3 out of 5 by from Its OK Every time you click a page they are trying to sell you something, and this year they upped the fees. That said, I was able to file pretty easily. Just wish it wasn't almost 200$ now to file.
Date published: 2022-03-07
Rated 3 out of 5 by from Good Product Turbo Tax live agent said she would email me results of my issue after she reviewed my previous tax records, but I never received a response.
Date published: 2022-03-07
Rated 5 out of 5 by from This sure saves me from having a headache Customer Service is helpful, patient and wonderful in me understanding
Date published: 2022-03-07
Rated 5 out of 5 by from Very easy to use. Hard to screw it up Never had to "talk" to an advisor. Pretty clear and easy to follow.
Date published: 2022-03-07
Rated 4 out of 5 by from worked better this year Things went smoother this year. Royalities caused trouble last year but I was better prepared.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax is amazing Loved the timeliness of the product will use again next year.
Date published: 2022-03-07
Rated 3 out of 5 by from Good I am not famillier with this Tubotax system Very good
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5149