TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Frustrated user in SoCal from
Issues with form cells with zero versus blank!!!!
Certain tax forms and schedules shouldn’t have the programming issues that Turbo Tax has when a cell that has a zero in it throws errors and a blank cell is ok. As a programmer myself that is a simple issue to resolve and code for. But for some mysterious reason there are four states of numbers in Turbo Tax, positive, negative, zero and blank. Truly AMAZING!!!! …. And disappointing how much time these kinds of issues consume in order to resolve. I can’t get that time back and now have to consider going with an accountant that uses different software for the next tax season. Would truly be great software if the project manager could understand the similarities between 0 and blank!
Date published: 2022-04-17
Rated 5 out of 5 by
Martha888 from
I love Turbo Tax
I've used Turbo Tax for decades. I can't imagine using any other product. My children all use it too.
Date published: 2022-04-17
Rated 5 out of 5 by
Gunn13 from
Always use them
Very easy, always there for support. Quick response by their team
Date published: 2022-04-17
Rated 2 out of 5 by
drumrguy79 from
This Year's App Was Buggy and Poorly Coded
Previous versions of TurboTax flowed nicely from one portion to another. This version took you to the top of an area instead of going to the next portion of an area. Also, when I hovered over a list of states and used the scroll wheel, the page behind the list moved instead of the list.
Date published: 2022-04-17
Rated 5 out of 5 by
Shot11 from
Turbo Tax is Great!
The chat session was outstanding! I recommend Turbo Tax to everyone.
Date published: 2022-04-17
Rated 5 out of 5 by
Nova 1 from
I love using Turbotax
always checks for any mistakes and finds me all the tax deductions for me. I love it :)
Date published: 2022-04-17
Rated 5 out of 5 by
BAngieBfromSC from
Worked for me!
I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by
jrjelley from
Tufbo Tax makes a difficult job easier!
I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by
Momof5inGA from
Relatively fast and easy
No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by
kefku from
So/So
It was easy enough but a lot of the import features didn't work.
All TurboTax® Offerings Reviews - Page 5149
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Frustrated user in SoCal from
Issues with form cells with zero versus blank!!!!
Certain tax forms and schedules shouldn’t have the programming issues that Turbo Tax has when a cell that has a zero in it throws errors and a blank cell is ok. As a programmer myself that is a simple issue to resolve and code for. But for some mysterious reason there are four states of numbers in Turbo Tax, positive, negative, zero and blank. Truly AMAZING!!!! …. And disappointing how much time these kinds of issues consume in order to resolve. I can’t get that time back and now have to consider going with an accountant that uses different software for the next tax season. Would truly be great software if the project manager could understand the similarities between 0 and blank!
Date published: 2022-04-17
Rated 5 out of 5 by
Martha888 from
I love Turbo Tax
I've used Turbo Tax for decades. I can't imagine using any other product. My children all use it too.
Date published: 2022-04-17
Rated 5 out of 5 by
Gunn13 from
Always use them
Very easy, always there for support. Quick response by their team
Date published: 2022-04-17
Rated 2 out of 5 by
drumrguy79 from
This Year's App Was Buggy and Poorly Coded
Previous versions of TurboTax flowed nicely from one portion to another. This version took you to the top of an area instead of going to the next portion of an area. Also, when I hovered over a list of states and used the scroll wheel, the page behind the list moved instead of the list.
Date published: 2022-04-17
Rated 5 out of 5 by
Shot11 from
Turbo Tax is Great!
The chat session was outstanding! I recommend Turbo Tax to everyone.
Date published: 2022-04-17
Rated 5 out of 5 by
Nova 1 from
I love using Turbotax
always checks for any mistakes and finds me all the tax deductions for me. I love it :)
Date published: 2022-04-17
Rated 5 out of 5 by
BAngieBfromSC from
Worked for me!
I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by
jrjelley from
Tufbo Tax makes a difficult job easier!
I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by
Momof5inGA from
Relatively fast and easy
No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by
kefku from
So/So
It was easy enough but a lot of the import features didn't work.
All TurboTax® Offerings Reviews - Page 5149
Date published: 2022-04-17