TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Issues with form cells with zero versus blank!!!! Certain tax forms and schedules shouldn’t have the programming issues that Turbo Tax has when a cell that has a zero in it throws errors and a blank cell is ok. As a programmer myself that is a simple issue to resolve and code for. But for some mysterious reason there are four states of numbers in Turbo Tax, positive, negative, zero and blank. Truly AMAZING!!!! …. And disappointing how much time these kinds of issues consume in order to resolve. I can’t get that time back and now have to consider going with an accountant that uses different software for the next tax season. Would truly be great software if the project manager could understand the similarities between 0 and blank!
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turbo Tax I've used Turbo Tax for decades. I can't imagine using any other product. My children all use it too.
Date published: 2022-04-17
Rated 5 out of 5 by from Always use them Very easy, always there for support. Quick response by their team
Date published: 2022-04-17
Rated 2 out of 5 by from This Year's App Was Buggy and Poorly Coded Previous versions of TurboTax flowed nicely from one portion to another. This version took you to the top of an area instead of going to the next portion of an area. Also, when I hovered over a list of states and used the scroll wheel, the page behind the list moved instead of the list.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great! The chat session was outstanding! I recommend Turbo Tax to everyone.
Date published: 2022-04-17
Rated 5 out of 5 by from I love using Turbotax always checks for any mistakes and finds me all the tax deductions for me. I love it :)
Date published: 2022-04-17
Rated 5 out of 5 by from Worked for me! I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by from Tufbo Tax makes a difficult job easier! I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by from Relatively fast and easy No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5149
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Issues with form cells with zero versus blank!!!! Certain tax forms and schedules shouldn’t have the programming issues that Turbo Tax has when a cell that has a zero in it throws errors and a blank cell is ok. As a programmer myself that is a simple issue to resolve and code for. But for some mysterious reason there are four states of numbers in Turbo Tax, positive, negative, zero and blank. Truly AMAZING!!!! …. And disappointing how much time these kinds of issues consume in order to resolve. I can’t get that time back and now have to consider going with an accountant that uses different software for the next tax season. Would truly be great software if the project manager could understand the similarities between 0 and blank!
Date published: 2022-04-17
Rated 5 out of 5 by from I love Turbo Tax I've used Turbo Tax for decades. I can't imagine using any other product. My children all use it too.
Date published: 2022-04-17
Rated 5 out of 5 by from Always use them Very easy, always there for support. Quick response by their team
Date published: 2022-04-17
Rated 2 out of 5 by from This Year's App Was Buggy and Poorly Coded Previous versions of TurboTax flowed nicely from one portion to another. This version took you to the top of an area instead of going to the next portion of an area. Also, when I hovered over a list of states and used the scroll wheel, the page behind the list moved instead of the list.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great! The chat session was outstanding! I recommend Turbo Tax to everyone.
Date published: 2022-04-17
Rated 5 out of 5 by from I love using Turbotax always checks for any mistakes and finds me all the tax deductions for me. I love it :)
Date published: 2022-04-17
Rated 5 out of 5 by from Worked for me! I had to call a Live Expert. They called within 5 minutes and she cleared up the issue within 5 minutes.
Date published: 2022-04-17
Rated 5 out of 5 by from Tufbo Tax makes a difficult job easier! I enjoy the stress relieving intros to each section as it guides you through this process
Date published: 2022-04-17
Rated 5 out of 5 by from Relatively fast and easy No glitches this year and loved that I didn’t have to re-enter all our basic info even while filing the free version. Your IT department is to be congratulated.
Date published: 2022-04-17
Rated 3 out of 5 by from So/So It was easy enough but a lot of the import features didn't work.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5149