TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is awesome Jamie was awesome and prompt. Knows her business. Looked at all the ways to save me money!
Date published: 2022-03-03
Rated 4 out of 5 by from Turbotax is expensive but a huge time saver! This year's version was more difficult to navigate than in the past but still made doing my taxes much easier than on paper. Find it annoying that discounts expire each year right before I have all the necessary documents to do my taxes. However, the ease of the program makes it a worthwhile investment to save time and hassle.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome easy tax software Have used this now for about 3 years and absolutely love it! Makes filing taxes for yourself easy and less intimindating.
Date published: 2022-03-03
Rated 5 out of 5 by from Love turbo tax Simbha was an amazing person to work with and made it seamlessly easy
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax for Estate Return 1041 was not easy. Eventually I was able to complete the forms, but it was not intuitive. This should have been a simple return, but it wasn't. I looked up all my questions online, since the help function was no help. I wished I had just taken the info in to a pro.
Date published: 2022-03-03
Rated 5 out of 5 by from Experience My experiences have been good, except when paying $25 with credit card. Have had all kinds of annoying steps. Finally, decided to file CA return by mail.
Date published: 2022-03-03
Rated 5 out of 5 by from Love it! Had a bad income 2021 glad TurboTax offered this. Thanks TT
Date published: 2022-03-03
Rated 3 out of 5 by from TurboTax retained same error last 3 years Average user experience with some items that should be in Step by Step not being in Step by Step.
Date published: 2022-03-03
Rated 4 out of 5 by from Few kinks Twice I was at a place I could not go on and had to work around 1- When doing the state return I thought was at the place to file but got to a screen that told me to select turbo tax from the banner and select TT for Mac.??? 2. Kept asking tented amount for Form 8812. I did not have an 8812!
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is Screwed Up The CD I purchased from Costco would nor boot-up on my HP laptop. I had 50 minutes of problems with Intuit before I could download the software from the internet. Last year I was able to enter my Canadian & UK equivalents of Social Security income after a prompt from Turbo Tax, but not this year. I could enter my wife's SSA info but not mine. Then, I couldn't get past a prompt to input Canadian RRSP info. I had to import my 2020 files & open up the detail Forms, then enter the info on the SS Form to generate it for my 2021 work sheet. What a pain in the rear! There is obviously a bug in the software that nobody has bothered to fix. I've been using Turbo Tax for 12 years but 13 is definitely an unlucky, & maybe my last, year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5148
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Jamie was awesome and prompt. Knows her business. Looked at all the ways to save me money!
Date published: 2022-03-03
Rated 4 out of 5 by from Turbotax is expensive but a huge time saver! This year's version was more difficult to navigate than in the past but still made doing my taxes much easier than on paper. Find it annoying that discounts expire each year right before I have all the necessary documents to do my taxes. However, the ease of the program makes it a worthwhile investment to save time and hassle.
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome easy tax software Have used this now for about 3 years and absolutely love it! Makes filing taxes for yourself easy and less intimindating.
Date published: 2022-03-03
Rated 5 out of 5 by from Love turbo tax Simbha was an amazing person to work with and made it seamlessly easy
Date published: 2022-03-03
Rated 3 out of 5 by from Turbotax for Estate Return 1041 was not easy. Eventually I was able to complete the forms, but it was not intuitive. This should have been a simple return, but it wasn't. I looked up all my questions online, since the help function was no help. I wished I had just taken the info in to a pro.
Date published: 2022-03-03
Rated 5 out of 5 by from Experience My experiences have been good, except when paying $25 with credit card. Have had all kinds of annoying steps. Finally, decided to file CA return by mail.
Date published: 2022-03-03
Rated 5 out of 5 by from Love it! Had a bad income 2021 glad TurboTax offered this. Thanks TT
Date published: 2022-03-03
Rated 3 out of 5 by from TurboTax retained same error last 3 years Average user experience with some items that should be in Step by Step not being in Step by Step.
Date published: 2022-03-03
Rated 4 out of 5 by from Few kinks Twice I was at a place I could not go on and had to work around 1- When doing the state return I thought was at the place to file but got to a screen that told me to select turbo tax from the banner and select TT for Mac.??? 2. Kept asking tented amount for Form 8812. I did not have an 8812!
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is Screwed Up The CD I purchased from Costco would nor boot-up on my HP laptop. I had 50 minutes of problems with Intuit before I could download the software from the internet. Last year I was able to enter my Canadian & UK equivalents of Social Security income after a prompt from Turbo Tax, but not this year. I could enter my wife's SSA info but not mine. Then, I couldn't get past a prompt to input Canadian RRSP info. I had to import my 2020 files & open up the detail Forms, then enter the info on the SS Form to generate it for my 2021 work sheet. What a pain in the rear! There is obviously a bug in the software that nobody has bothered to fix. I've been using Turbo Tax for 12 years but 13 is definitely an unlucky, & maybe my last, year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5148