TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stress free experience I like the service I pay for. It provides me much needed peace of mind
Date published: 2022-03-08
Rated 4 out of 5 by from please let my renewed purchase include state efile I am happy with the product but by the time I finish my taxes,I just want to be done. instead I have to login to Intuit to pay for eFile. please just put that in the purchase price! to make it worse, that screen in Intuit has the button too far down past the vertical scroll bar and the window won't resize. I have to fight to catch that sliver of blue to finish the purchase process. (2021 Lenova PC running windows).
Date published: 2022-03-08
Rated 1 out of 5 by from Turbo Tax has a poor interface with RITA Every year T.T. does not work well with RITA (local taxes OHIO) Every year it always has a glitch. My Ohio tax does not require a form 1140 or 1148. T.T. interview allows me to pick neither. Then it gives an error saying pick one of the forms or choose other... Also when this is business is rolled over to T.T. individual it does not work well with RITA causing me to pay taxes twice on this income. Also this year I had three tax file saved from last year. On this years import screen I selected one of last years file and started 2021 taxes. There was an extended pause before I could continue and O forgot what file I imported. Stupid me! There is no where in the program or community or customer service that could show me what file I had imported. Customer service was supposed to email me a solution because they were stumped and never did. I always find T.T to be flawed both on business and Individual. Retired, own rentals, own small insurance business. Difficult at best. Oh the state portion never shows up until 10-15 days before taxes are due
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great. I've filed my taxes with Turbo Tax for the past 2 years. I would recommend everybody to do the same.
Date published: 2022-03-08
Rated 5 out of 5 by from Best Tax service ever! Had some significant trouble this year with complicated taxes out side the norm - the service staff called in the stated time, and helped get me through everything! Highly recommend!
Date published: 2022-03-08
Rated 5 out of 5 by from Stress Free First Timer! This was my first time using Turbo Tax and Kenneth made things SO easy for me. Thanks so much!
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax 2020 was better than 2021 Some of the steps were more obtuse this year and harder to understand.
Date published: 2022-03-08
Rated 5 out of 5 by from AWESOME Turbo tax is easy to use and explains all i need to know to trouble with IRS, Peace ....
Date published: 2022-03-08
Rated 5 out of 5 by from Several years now Keep coming back, good program. Highly recommend this program
Date published: 2022-03-08
Rated 5 out of 5 by from Very Good Tax Software Easy to use. A couple of times had some questions during the process. May be it will be good to provide some extra explanation on each step (errors, specific areas, etc.)
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Stress free experience I like the service I pay for. It provides me much needed peace of mind
Date published: 2022-03-08
Rated 4 out of 5 by from please let my renewed purchase include state efile I am happy with the product but by the time I finish my taxes,I just want to be done. instead I have to login to Intuit to pay for eFile. please just put that in the purchase price! to make it worse, that screen in Intuit has the button too far down past the vertical scroll bar and the window won't resize. I have to fight to catch that sliver of blue to finish the purchase process. (2021 Lenova PC running windows).
Date published: 2022-03-08
Rated 1 out of 5 by from Turbo Tax has a poor interface with RITA Every year T.T. does not work well with RITA (local taxes OHIO) Every year it always has a glitch. My Ohio tax does not require a form 1140 or 1148. T.T. interview allows me to pick neither. Then it gives an error saying pick one of the forms or choose other... Also when this is business is rolled over to T.T. individual it does not work well with RITA causing me to pay taxes twice on this income. Also this year I had three tax file saved from last year. On this years import screen I selected one of last years file and started 2021 taxes. There was an extended pause before I could continue and O forgot what file I imported. Stupid me! There is no where in the program or community or customer service that could show me what file I had imported. Customer service was supposed to email me a solution because they were stumped and never did. I always find T.T to be flawed both on business and Individual. Retired, own rentals, own small insurance business. Difficult at best. Oh the state portion never shows up until 10-15 days before taxes are due
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is great. I've filed my taxes with Turbo Tax for the past 2 years. I would recommend everybody to do the same.
Date published: 2022-03-08
Rated 5 out of 5 by from Best Tax service ever! Had some significant trouble this year with complicated taxes out side the norm - the service staff called in the stated time, and helped get me through everything! Highly recommend!
Date published: 2022-03-08
Rated 5 out of 5 by from Stress Free First Timer! This was my first time using Turbo Tax and Kenneth made things SO easy for me. Thanks so much!
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax 2020 was better than 2021 Some of the steps were more obtuse this year and harder to understand.
Date published: 2022-03-08
Rated 5 out of 5 by from AWESOME Turbo tax is easy to use and explains all i need to know to trouble with IRS, Peace ....
Date published: 2022-03-08
Rated 5 out of 5 by from Several years now Keep coming back, good program. Highly recommend this program
Date published: 2022-03-08
Rated 5 out of 5 by from Very Good Tax Software Easy to use. A couple of times had some questions during the process. May be it will be good to provide some extra explanation on each step (errors, specific areas, etc.)
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5147