TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281588 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is quick and easy! Great experience answered all questions thoroughly
Date published: 2021-03-26
Rated 5 out of 5 by from Amazingly easy Easy to use and easy to get help when needed. Will use again next year.
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax is a reliable solution the product is reliable and I'm confident it covers everything to get maximum refund. Sometimes it is a little difficult to navigate or jump to another form when out of the normal sequence. Still a good product.
Date published: 2021-03-26
Rated 4 out of 5 by from Needs Touchscreen Turbo tax needs to be touch screen capable and the "continue" button needs to either float so it stays near the middle right of each page or be at top and bottom of each page. It is frustrating to need to go to the bottom of each page to continue the return
Date published: 2021-03-26
Rated 5 out of 5 by from User-friendly! Was worried about filing on my own as I usually use a CPA but with all my current deductions eliminated, I decided to try Turbo tax. It was easy and had a live chat site that was helpful.
Date published: 2021-03-26
Rated 3 out of 5 by from Turbo tax is easy to use. my tax forms were rejected with minimum reason I refiled twice with turbo tax not knowing the exact reason for the rejects. Hopefully this latest refile will not get rejected.
Date published: 2021-03-26
Rated 1 out of 5 by from Poor guidance on RSU Very poor RSU calculation and guidance. Has been a loyal customer for 4 yrs, deserve better!
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to understand Process was easy to navigate. The online live assistant Maggie helped to easily resolve the problem I had with my return.
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is easy super easy to use and all the deductions were correct
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax I would have given 5 stars have been using a program for years, however, there was errors in the program that took me a long time to figure out.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is quick and easy! Great experience answered all questions thoroughly
Date published: 2021-03-26
Rated 5 out of 5 by from Amazingly easy Easy to use and easy to get help when needed. Will use again next year.
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax is a reliable solution the product is reliable and I'm confident it covers everything to get maximum refund. Sometimes it is a little difficult to navigate or jump to another form when out of the normal sequence. Still a good product.
Date published: 2021-03-26
Rated 4 out of 5 by from Needs Touchscreen Turbo tax needs to be touch screen capable and the "continue" button needs to either float so it stays near the middle right of each page or be at top and bottom of each page. It is frustrating to need to go to the bottom of each page to continue the return
Date published: 2021-03-26
Rated 5 out of 5 by from User-friendly! Was worried about filing on my own as I usually use a CPA but with all my current deductions eliminated, I decided to try Turbo tax. It was easy and had a live chat site that was helpful.
Date published: 2021-03-26
Rated 3 out of 5 by from Turbo tax is easy to use. my tax forms were rejected with minimum reason I refiled twice with turbo tax not knowing the exact reason for the rejects. Hopefully this latest refile will not get rejected.
Date published: 2021-03-26
Rated 1 out of 5 by from Poor guidance on RSU Very poor RSU calculation and guidance. Has been a loyal customer for 4 yrs, deserve better!
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to understand Process was easy to navigate. The online live assistant Maggie helped to easily resolve the problem I had with my return.
Date published: 2021-03-26
Rated 5 out of 5 by from turbo tax is easy super easy to use and all the deductions were correct
Date published: 2021-03-26
Rated 4 out of 5 by from Turbo Tax I would have given 5 stars have been using a program for years, however, there was errors in the program that took me a long time to figure out.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5144