TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is great but.... After 20+ years of using turbo tax, why does turbo tax make it so difficult to download when you do auto purchase? Its ridiculous they even send CD's any more...most computers don't even have drives. Even worse, it took an hour and a phone call to get a downloand on my account. Turbo tax...you can do way better...
Date published: 2022-03-05
Rated 5 out of 5 by from Great service with Turbax Live Appreciated all the knowledgeable service with the changes we had in our situation. Appreciated all the guidance.
Date published: 2022-03-05
Rated 1 out of 5 by from Bad customer service and more $$ for worse product I emailed three weeks ago because I requested a refund prior to filing with Turbotax. Still no response even though I was told 3-5 business days. TaxSlayer was $20 cheaper to file and found $10 more. I finally just gave in because I need my money. I'll never file with TurboTax again.
Date published: 2022-03-05
Rated 5 out of 5 by from VERY PROFESSIONAL MADE EVERYTHING QUICK AND EASY HAVE BEEN WITH TURBO TAX FOR 10 YEARS CANT GO ERONG
Date published: 2022-03-05
Rated 2 out of 5 by from 1099 ISSUES NOT ABLE TO DOWNLOAD 1099 FROM BROCKERAGE. TURBOTAX MUST INCLUDE THIS OPTION TO BE COMPATATIVE. THIS IS NOT ROCKET SCIENCE. YOU CAN DO IT.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax works great Turbo Tax experts are great to work with and will recommend them to my friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Trouble text is awesome and I will recommend it to I enjoy talking to my TurboTax a lot person it was awesome it was fantastic and wonderful I will do it again.
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tax is verygood! Easy to use and answer all questions. Using turbo tax several years. Like it very much
Date published: 2022-03-05
Rated 4 out of 5 by from Be careful with the upload documents feature! Overall, my experience was great! My only item of concern was when uploading forms such as 1099-INT. Uploading the form captured all of the incorrect information - Turbotax captured the year (2021) as the interested earned, had the name of the bank wrong, etc. Please review for yourself when you are uploading/inputting anything into Turbotax. Other then that, everything was great - as always I appreciate when the text pops up that explains what certain terms mean and whether or not something is a common thing that happens.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Great! All went well, didn't have to engage with any expert, thanks again Turbo Tax Premier!
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5142
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is great but.... After 20+ years of using turbo tax, why does turbo tax make it so difficult to download when you do auto purchase? Its ridiculous they even send CD's any more...most computers don't even have drives. Even worse, it took an hour and a phone call to get a downloand on my account. Turbo tax...you can do way better...
Date published: 2022-03-05
Rated 5 out of 5 by from Great service with Turbax Live Appreciated all the knowledgeable service with the changes we had in our situation. Appreciated all the guidance.
Date published: 2022-03-05
Rated 1 out of 5 by from Bad customer service and more $$ for worse product I emailed three weeks ago because I requested a refund prior to filing with Turbotax. Still no response even though I was told 3-5 business days. TaxSlayer was $20 cheaper to file and found $10 more. I finally just gave in because I need my money. I'll never file with TurboTax again.
Date published: 2022-03-05
Rated 5 out of 5 by from VERY PROFESSIONAL MADE EVERYTHING QUICK AND EASY HAVE BEEN WITH TURBO TAX FOR 10 YEARS CANT GO ERONG
Date published: 2022-03-05
Rated 2 out of 5 by from 1099 ISSUES NOT ABLE TO DOWNLOAD 1099 FROM BROCKERAGE. TURBOTAX MUST INCLUDE THIS OPTION TO BE COMPATATIVE. THIS IS NOT ROCKET SCIENCE. YOU CAN DO IT.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax works great Turbo Tax experts are great to work with and will recommend them to my friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Trouble text is awesome and I will recommend it to I enjoy talking to my TurboTax a lot person it was awesome it was fantastic and wonderful I will do it again.
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tax is verygood! Easy to use and answer all questions. Using turbo tax several years. Like it very much
Date published: 2022-03-05
Rated 4 out of 5 by from Be careful with the upload documents feature! Overall, my experience was great! My only item of concern was when uploading forms such as 1099-INT. Uploading the form captured all of the incorrect information - Turbotax captured the year (2021) as the interested earned, had the name of the bank wrong, etc. Please review for yourself when you are uploading/inputting anything into Turbotax. Other then that, everything was great - as always I appreciate when the text pops up that explains what certain terms mean and whether or not something is a common thing that happens.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is Great! All went well, didn't have to engage with any expert, thanks again Turbo Tax Premier!
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5142