TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Easy to Use! I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by from Hidden Fees are very annoying Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by from Great ... easy of use . . . seems accurate Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by from start to e-file over and over again For no reason, the system let me start to e-file over and over again.
Date published: 2023-04-01
Rated 4 out of 5 by from Good product in general I've been using TurboTax for many years to do my own taxes. Overall, I've been happy with the product - the ease of use, helpful information, etc. One thing I noticed even more this year than in other years, however, is the push for additional products/$$$. Especially disconcerting is the last step, how to get your refund. The offer to have the TurboTax payment deducted from the refund is misleading, with the $39 processing fee almost hidden. And, making a new CreditKarma "spend account" the recommended direct deposit option seems almost predatory. I hope TurboTax continues to provide a great product and strives to be more transparent in the future.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy Very Easy and quick. I liked the way Turbo Tax walked me though step by step. I don't need all the help that is offered since I don't make a lot of money.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax is so simple everybody can do it Turbotax really gave me the most refunds and it really impacts my daily life it also helps me with my financial independence
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is a quality product. Turbotax is an intuitive and well designed product.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is perfect Very easy glad I have been using II for several years now.
Date published: 2023-04-01
Rated 5 out of 5 by from Super Easy and helpful Turbo tax was easy to input information. I had a weird issue on a statement and the personal call resolved it quickly and easily.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Easy to Use! I use Turbo Tax every tax season, simple easy to use.
Date published: 2023-04-01
Rated 1 out of 5 by from Hidden Fees are very annoying Software is OK. final price for fees/tax if you have to use Deluxe or Premier is hidden and a different number is shown on your card statement. Would prefer to see FULL charge before purchasing.
Date published: 2023-04-01
Rated 5 out of 5 by from Great ... easy of use . . . seems accurate Solid program and user friendly.....................
Date published: 2023-04-01
Rated 2 out of 5 by from start to e-file over and over again For no reason, the system let me start to e-file over and over again.
Date published: 2023-04-01
Rated 4 out of 5 by from Good product in general I've been using TurboTax for many years to do my own taxes. Overall, I've been happy with the product - the ease of use, helpful information, etc. One thing I noticed even more this year than in other years, however, is the push for additional products/$$$. Especially disconcerting is the last step, how to get your refund. The offer to have the TurboTax payment deducted from the refund is misleading, with the $39 processing fee almost hidden. And, making a new CreditKarma "spend account" the recommended direct deposit option seems almost predatory. I hope TurboTax continues to provide a great product and strives to be more transparent in the future.
Date published: 2023-04-01
Rated 5 out of 5 by from Very easy Very Easy and quick. I liked the way Turbo Tax walked me though step by step. I don't need all the help that is offered since I don't make a lot of money.
Date published: 2023-04-01
Rated 4 out of 5 by from Turbotax is so simple everybody can do it Turbotax really gave me the most refunds and it really impacts my daily life it also helps me with my financial independence
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is a quality product. Turbotax is an intuitive and well designed product.
Date published: 2023-04-01
Rated 5 out of 5 by from TurboTax is perfect Very easy glad I have been using II for several years now.
Date published: 2023-04-01
Rated 5 out of 5 by from Super Easy and helpful Turbo tax was easy to input information. I had a weird issue on a statement and the personal call resolved it quickly and easily.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5142