TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax Works It is very difficult to find the updates and download them. I had to upgrade my Deluxe version to the premier program. I do not think I needed the upgrade version and therefore I ended up paying $31.00 more dollars it makes you wonder if the system is set up to give you errors so you upgrade and pay more.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you TurboTax for making it EASY! I love being able to e-file and I was also amazed that information was imported directly from my employer.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Process Super easy to complete. Every easy to follow step by step instructions
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to follow and help is quick and fantastic I had a call with Clyde and he was amazing! He was very thorough in checking my work and making me feel confident in submitting my return.
Date published: 2021-04-16
Rated 5 out of 5 by from First Time E-filer Awaiting Acceptance Awaiting acceptance from federal government. So far so good.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax always comes through! Have been using Turbo Tax for over 10 years. Always loved how it helps me get my taxes done quick and painless. Step by step instructions with examples is a plus.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax he’s you at the end with fees! It was great as far as saving and reviewing your information.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome I did my taxes alone I would have loved to have had an agent help, but overall the experience was great!
Date published: 2021-04-16
Rated 2 out of 5 by from Its ok, $$$ and lacks a lot of features found on They dont care if you just starting to use their system or been using it for ten years, YOU PAY THE SAME. So ZERO customer retention plan. Other sites give a lot more features and cost way less
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to work with I didn't talk with a live agent. But, the process was simple and easy to follow
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Works It is very difficult to find the updates and download them. I had to upgrade my Deluxe version to the premier program. I do not think I needed the upgrade version and therefore I ended up paying $31.00 more dollars it makes you wonder if the system is set up to give you errors so you upgrade and pay more.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you TurboTax for making it EASY! I love being able to e-file and I was also amazed that information was imported directly from my employer.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Process Super easy to complete. Every easy to follow step by step instructions
Date published: 2021-04-16
Rated 5 out of 5 by from Easy to follow and help is quick and fantastic I had a call with Clyde and he was amazing! He was very thorough in checking my work and making me feel confident in submitting my return.
Date published: 2021-04-16
Rated 5 out of 5 by from First Time E-filer Awaiting Acceptance Awaiting acceptance from federal government. So far so good.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax always comes through! Have been using Turbo Tax for over 10 years. Always loved how it helps me get my taxes done quick and painless. Step by step instructions with examples is a plus.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax he’s you at the end with fees! It was great as far as saving and reviewing your information.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome I did my taxes alone I would have loved to have had an agent help, but overall the experience was great!
Date published: 2021-04-16
Rated 2 out of 5 by from Its ok, $$$ and lacks a lot of features found on They dont care if you just starting to use their system or been using it for ten years, YOU PAY THE SAME. So ZERO customer retention plan. Other sites give a lot more features and cost way less
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to work with I didn't talk with a live agent. But, the process was simple and easy to follow
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5142