TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
doesntreallymatter01 from
Turbotax is great but....
After 20+ years of using turbo tax, why does turbo tax make it so difficult to download when you do auto purchase? Its ridiculous they even send CD's any more...most computers don't even have drives. Even worse, it took an hour and a phone call to get a downloand on my account. Turbo tax...you can do way better...
Date published: 2022-03-05
Rated 5 out of 5 by
Kash17 from
Great service with Turbax Live
Appreciated all the knowledgeable service with the changes we had in our situation. Appreciated all the guidance.
Date published: 2022-03-05
Rated 1 out of 5 by
pagehassnacks from
Bad customer service and more $$ for worse product
I emailed three weeks ago because I requested a refund prior to filing with Turbotax. Still no response even though I was told 3-5 business days. TaxSlayer was $20 cheaper to file and found $10 more. I finally just gave in because I need my money. I'll never file with TurboTax again.
Date published: 2022-03-05
Rated 5 out of 5 by
SHOWBOET from
VERY PROFESSIONAL
MADE EVERYTHING QUICK AND EASY HAVE BEEN WITH TURBO TAX FOR 10 YEARS CANT GO ERONG
Date published: 2022-03-05
Rated 2 out of 5 by
GNPTEX from
1099 ISSUES
NOT ABLE TO DOWNLOAD 1099 FROM BROCKERAGE. TURBOTAX MUST INCLUDE THIS OPTION TO BE COMPATATIVE. THIS IS NOT ROCKET SCIENCE. YOU CAN DO IT.
Date published: 2022-03-05
Rated 5 out of 5 by
Seaber21 from
Turbo Tax works great
Turbo Tax experts are great to work with and will recommend them to my friends.
Date published: 2022-03-05
Rated 5 out of 5 by
Angela 58 from
Trouble text is awesome and I will recommend it to
I enjoy talking to my TurboTax a lot person it was awesome it was fantastic and wonderful I will do it again.
Date published: 2022-03-05
Rated 5 out of 5 by
eddie102 from
turbo tax is verygood!
Easy to use and answer all questions. Using turbo tax several years. Like it very much
Date published: 2022-03-05
Rated 4 out of 5 by
JiJitheCat from
Be careful with the upload documents feature!
Overall, my experience was great! My only item of concern was when uploading forms such as 1099-INT. Uploading the form captured all of the incorrect information - Turbotax captured the year (2021) as the interested earned, had the name of the bank wrong, etc. Please review for yourself when you are uploading/inputting anything into Turbotax. Other then that, everything was great - as always I appreciate when the text pops up that explains what certain terms mean and whether or not something is a common thing that happens.
Date published: 2022-03-05
Rated 5 out of 5 by
Phee Rog from
Turbo Tax is Great!
All went well, didn't have to engage with any expert, thanks again Turbo Tax Premier!
All TurboTax® Offerings Reviews - Page 5142
Date published: 2022-03-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
doesntreallymatter01 from
Turbotax is great but....
After 20+ years of using turbo tax, why does turbo tax make it so difficult to download when you do auto purchase? Its ridiculous they even send CD's any more...most computers don't even have drives. Even worse, it took an hour and a phone call to get a downloand on my account. Turbo tax...you can do way better...
Date published: 2022-03-05
Rated 5 out of 5 by
Kash17 from
Great service with Turbax Live
Appreciated all the knowledgeable service with the changes we had in our situation. Appreciated all the guidance.
Date published: 2022-03-05
Rated 1 out of 5 by
pagehassnacks from
Bad customer service and more $$ for worse product
I emailed three weeks ago because I requested a refund prior to filing with Turbotax. Still no response even though I was told 3-5 business days. TaxSlayer was $20 cheaper to file and found $10 more. I finally just gave in because I need my money. I'll never file with TurboTax again.
Date published: 2022-03-05
Rated 5 out of 5 by
SHOWBOET from
VERY PROFESSIONAL
MADE EVERYTHING QUICK AND EASY HAVE BEEN WITH TURBO TAX FOR 10 YEARS CANT GO ERONG
Date published: 2022-03-05
Rated 2 out of 5 by
GNPTEX from
1099 ISSUES
NOT ABLE TO DOWNLOAD 1099 FROM BROCKERAGE. TURBOTAX MUST INCLUDE THIS OPTION TO BE COMPATATIVE. THIS IS NOT ROCKET SCIENCE. YOU CAN DO IT.
Date published: 2022-03-05
Rated 5 out of 5 by
Seaber21 from
Turbo Tax works great
Turbo Tax experts are great to work with and will recommend them to my friends.
Date published: 2022-03-05
Rated 5 out of 5 by
Angela 58 from
Trouble text is awesome and I will recommend it to
I enjoy talking to my TurboTax a lot person it was awesome it was fantastic and wonderful I will do it again.
Date published: 2022-03-05
Rated 5 out of 5 by
eddie102 from
turbo tax is verygood!
Easy to use and answer all questions. Using turbo tax several years. Like it very much
Date published: 2022-03-05
Rated 4 out of 5 by
JiJitheCat from
Be careful with the upload documents feature!
Overall, my experience was great! My only item of concern was when uploading forms such as 1099-INT. Uploading the form captured all of the incorrect information - Turbotax captured the year (2021) as the interested earned, had the name of the bank wrong, etc. Please review for yourself when you are uploading/inputting anything into Turbotax. Other then that, everything was great - as always I appreciate when the text pops up that explains what certain terms mean and whether or not something is a common thing that happens.
Date published: 2022-03-05
Rated 5 out of 5 by
Phee Rog from
Turbo Tax is Great!
All went well, didn't have to engage with any expert, thanks again Turbo Tax Premier!
All TurboTax® Offerings Reviews - Page 5142
Date published: 2022-03-05