TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbotax is terrible they are the whole reason we have to do this awful process!
Date published: 2023-03-28
Rated 5 out of 5 by from Using TurboTax again I used a tax professional the past few years because I had my own business, prior to that I used TurboTax. I found it easy enough but complex items that apply to my, such as foreign tax credits and the investment section was complicated.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo tax is super expensive!!! They are way to expensive for what is offered. They say free but then they always charge me over 100$
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax was easy I found this easer than H and R and affordable. I will be doing this again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from A mostly good first experience This is the first year we have filed our own taxes preferring A CPA prior years. Most questions were easy to understands and helped us answer the questions correctly. I do not like how they encourage you to pay them from your refund which has a hidden $39 fee. I also don't like how the front page says the return costs *$0-$119 but doesn't explain the circumstances where it is less than $119. Worse, that number doesn't include the state return and they don't tell you about that fee until after you are half committed having finished the federal portion. Supposedly the total cost is lower if you buy a software download vs using the browser version. The last issue was with Illinois specifically where you have to "sign" the electronic filing documents by providing your Adjusted Gross Income from the previous filing. However, the help section says to use line 1 which is the Gross Wages box. I recommend that TurboTax focus on making on one product and passing the savings along instead of using exploitative upselling nonsense.
Date published: 2023-03-28
Rated 5 out of 5 by from great way to do your taxes It was stress free and turbo tax expert was very helpful and helped me move right through all the concerns and questions
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo is the best. Didn't speak with a live agent, but was glad to get my taxes filed with turbo, thank you
Date published: 2023-03-28
Rated 2 out of 5 by from Couldn't E-File State Didn't spend all this time to file NY State only for the site to bug out and say that I has some "Wind energy and solar" carryover when I specifically said I did not. Fix the bugs. 0 means none.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy and keeps your info for faster execution I think this is the safest and most streamline tax service out there!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy, tips are helpful I always enjoy using Turbo Tax, Great value and easy.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5140
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbotax is terrible they are the whole reason we have to do this awful process!
Date published: 2023-03-28
Rated 5 out of 5 by from Using TurboTax again I used a tax professional the past few years because I had my own business, prior to that I used TurboTax. I found it easy enough but complex items that apply to my, such as foreign tax credits and the investment section was complicated.
Date published: 2023-03-28
Rated 1 out of 5 by from Turbo tax is super expensive!!! They are way to expensive for what is offered. They say free but then they always charge me over 100$
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax was easy I found this easer than H and R and affordable. I will be doing this again next year.
Date published: 2023-03-28
Rated 4 out of 5 by from A mostly good first experience This is the first year we have filed our own taxes preferring A CPA prior years. Most questions were easy to understands and helped us answer the questions correctly. I do not like how they encourage you to pay them from your refund which has a hidden $39 fee. I also don't like how the front page says the return costs *$0-$119 but doesn't explain the circumstances where it is less than $119. Worse, that number doesn't include the state return and they don't tell you about that fee until after you are half committed having finished the federal portion. Supposedly the total cost is lower if you buy a software download vs using the browser version. The last issue was with Illinois specifically where you have to "sign" the electronic filing documents by providing your Adjusted Gross Income from the previous filing. However, the help section says to use line 1 which is the Gross Wages box. I recommend that TurboTax focus on making on one product and passing the savings along instead of using exploitative upselling nonsense.
Date published: 2023-03-28
Rated 5 out of 5 by from great way to do your taxes It was stress free and turbo tax expert was very helpful and helped me move right through all the concerns and questions
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo is the best. Didn't speak with a live agent, but was glad to get my taxes filed with turbo, thank you
Date published: 2023-03-28
Rated 2 out of 5 by from Couldn't E-File State Didn't spend all this time to file NY State only for the site to bug out and say that I has some "Wind energy and solar" carryover when I specifically said I did not. Fix the bugs. 0 means none.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy and keeps your info for faster execution I think this is the safest and most streamline tax service out there!!
Date published: 2023-03-28
Rated 5 out of 5 by from So easy, tips are helpful I always enjoy using Turbo Tax, Great value and easy.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5140