TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is Great (except the mandatory updgrade) Everything was so simple and straight forward... until I went to file and it said I had to upgrade to TurboTax Live Deluxe since I had an HSA. Ended up having to pay $100 for a $100 HSA contribution.
Date published: 2023-02-22
Rated 5 out of 5 by from my 8th year filing with turbo tax I have never had a problem with turbo tax .... I always use the call option if I need help and they are always there
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is very easy to use step by step user friendly.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo was easy to use!! It Nice and easy to get the returns for Federal and State Returns Filed.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is great I loved working with the experts and it was very easy.
Date published: 2023-02-22
Rated 5 out of 5 by from TURBO TAX SAVED ME Great job by Breana, she has helped me so effortless. Flawless.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbo Tax Is A Pain, and so is this survey It took more than 7 hours to do excluding getting all of my documents in order. Whne you hit the "back" button to check on something and then go forward again, you have to reenter the same data that was previously entered. I couldn't get the system to accept my credit card. The agent I talked to had very poor English skills and I had to ask her constantly to slow down and speak more clearly. I had this same problem last year. Why when I enter MY OWN NICKNAME, THE SYSTEM SAY ALREADY USED?
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax takes the stress out of doing taxes! I love that the whole process takes less than an hour! Plus I can get help all year round since I choose Maxx too!
Date published: 2023-02-22
Rated 4 out of 5 by from Mostly easy Not bad! Have used it before, needed help this time and it was nice tohave some one there to walk you thru some things
Date published: 2023-02-22
Rated 5 out of 5 by from Simple and efficient!!!! We loved it!!! It was great and our preparer was awesome!!!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Great (except the mandatory updgrade) Everything was so simple and straight forward... until I went to file and it said I had to upgrade to TurboTax Live Deluxe since I had an HSA. Ended up having to pay $100 for a $100 HSA contribution.
Date published: 2023-02-22
Rated 5 out of 5 by from my 8th year filing with turbo tax I have never had a problem with turbo tax .... I always use the call option if I need help and they are always there
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is awesome turbo tax is very easy to use step by step user friendly.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo was easy to use!! It Nice and easy to get the returns for Federal and State Returns Filed.
Date published: 2023-02-22
Rated 5 out of 5 by from Turbo tax is great I loved working with the experts and it was very easy.
Date published: 2023-02-22
Rated 5 out of 5 by from TURBO TAX SAVED ME Great job by Breana, she has helped me so effortless. Flawless.
Date published: 2023-02-22
Rated 2 out of 5 by from Turbo Tax Is A Pain, and so is this survey It took more than 7 hours to do excluding getting all of my documents in order. Whne you hit the "back" button to check on something and then go forward again, you have to reenter the same data that was previously entered. I couldn't get the system to accept my credit card. The agent I talked to had very poor English skills and I had to ask her constantly to slow down and speak more clearly. I had this same problem last year. Why when I enter MY OWN NICKNAME, THE SYSTEM SAY ALREADY USED?
Date published: 2023-02-22
Rated 4 out of 5 by from Turbo Tax takes the stress out of doing taxes! I love that the whole process takes less than an hour! Plus I can get help all year round since I choose Maxx too!
Date published: 2023-02-22
Rated 4 out of 5 by from Mostly easy Not bad! Have used it before, needed help this time and it was nice tohave some one there to walk you thru some things
Date published: 2023-02-22
Rated 5 out of 5 by from Simple and efficient!!!! We loved it!!! It was great and our preparer was awesome!!!!!
Date published: 2023-02-22
All TurboTax® Offerings Reviews - Page 5133