TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome, they provide a step by step process and guide you through out your whole tax preparation. Tools and explanations also help in great detail. Over all my experience has been great and I don't think I will ever pay a Tax preparer to do my taxes ever again if I get a good result Lol..
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax Online Fees hidden and too high. The federal and state filing fees are high and deceptively hidden, which we did not like. It's quite possible we will not use Turbo Tax (online or otherwise) again
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax still has problems I've used TT for over 20 years. The last 12 years has been retired years. I keep past TT filings currant on the PC when filing for the currant year. TT when loading TT recognizes the previous year at start up. Yet I have to reenter all the information all over again each year and for the last 12 years none has changed. What gives???
Date published: 2021-03-27
Rated 5 out of 5 by from Works Well I live abroad and was unsure how to file my taxes as a foreign income earner. Marcus was very patient and helpful. Now I am on track to receive my refund.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is great This is year six and always have easy to follow directions and great info on each subject if one has any doubts or questions !!!!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is 5-star awesome! Easy to use, updated with latest IRS deductions, questions readily answered
Date published: 2021-03-27
Rated 5 out of 5 by from FIRST TURBO TAX EXPERIENCE TURBO TAX WAS VERY INFORMATIVE - A FEW ITEMS I NEEDED MORE EXPLAINATION BUT IT REALLY WALKED ME THROUGH STEP BY STEP I ENJOYED THE EXPERIENCE AND THE CONTACTS I MET WAS AWESOME! - INDIA AND EDWARDO -- THANK YOU
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is the BEST TurboTax makes it so simple for a simpleton like me when it comes to filing
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Fabulous! Karen was my live tax specialist. She was AMAZING and thorough and thoughtful. I have been using turbo tax for years, and rarely ever interact with their live help, but each year life gets more complex and the rules get more convoluted...But Turbo tax gets me through, and I feel good handling it myself, on my time and pace. I'll never run back and forth to a tax office if I can help it.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax simplifies even the most complicated taxes, for the most part. I did encounter a few hiccups along the way, but most of my questions were answered
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5127
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is awesome Turbo Tax is awesome, they provide a step by step process and guide you through out your whole tax preparation. Tools and explanations also help in great detail. Over all my experience has been great and I don't think I will ever pay a Tax preparer to do my taxes ever again if I get a good result Lol..
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax Online Fees hidden and too high. The federal and state filing fees are high and deceptively hidden, which we did not like. It's quite possible we will not use Turbo Tax (online or otherwise) again
Date published: 2021-03-27
Rated 3 out of 5 by from Turbo Tax still has problems I've used TT for over 20 years. The last 12 years has been retired years. I keep past TT filings currant on the PC when filing for the currant year. TT when loading TT recognizes the previous year at start up. Yet I have to reenter all the information all over again each year and for the last 12 years none has changed. What gives???
Date published: 2021-03-27
Rated 5 out of 5 by from Works Well I live abroad and was unsure how to file my taxes as a foreign income earner. Marcus was very patient and helpful. Now I am on track to receive my refund.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbotax is great This is year six and always have easy to follow directions and great info on each subject if one has any doubts or questions !!!!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is 5-star awesome! Easy to use, updated with latest IRS deductions, questions readily answered
Date published: 2021-03-27
Rated 5 out of 5 by from FIRST TURBO TAX EXPERIENCE TURBO TAX WAS VERY INFORMATIVE - A FEW ITEMS I NEEDED MORE EXPLAINATION BUT IT REALLY WALKED ME THROUGH STEP BY STEP I ENJOYED THE EXPERIENCE AND THE CONTACTS I MET WAS AWESOME! - INDIA AND EDWARDO -- THANK YOU
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is the BEST TurboTax makes it so simple for a simpleton like me when it comes to filing
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Fabulous! Karen was my live tax specialist. She was AMAZING and thorough and thoughtful. I have been using turbo tax for years, and rarely ever interact with their live help, but each year life gets more complex and the rules get more convoluted...But Turbo tax gets me through, and I feel good handling it myself, on my time and pace. I'll never run back and forth to a tax office if I can help it.
Date published: 2021-03-27
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax simplifies even the most complicated taxes, for the most part. I did encounter a few hiccups along the way, but most of my questions were answered
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5127