TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
TopCop33 from
2021 Tax Return
Easy to follow. Anyone can do it. You don't need a service.
Date published: 2022-04-17
Rated 4 out of 5 by
free1956 from
i love it
it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by
AP mad from
Disappointed
I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by
Bri35 from
its okay
it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by
Unhappy Camper1224 from
You've Changed some things!!!
I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by
Kath7711 from
Turbo Tax is Prime
Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by
Hutch70 from
Very easy to use.
The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by
Bobby jo jr from
Easy
Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by
tttoasttt from
Annoying as usual
Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by
HonoluluJC from
Just Awesome
So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
All TurboTax® Offerings Reviews - Page 5126
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TopCop33 from
2021 Tax Return
Easy to follow. Anyone can do it. You don't need a service.
Date published: 2022-04-17
Rated 4 out of 5 by
free1956 from
i love it
it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by
AP mad from
Disappointed
I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by
Bri35 from
its okay
it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by
Unhappy Camper1224 from
You've Changed some things!!!
I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by
Kath7711 from
Turbo Tax is Prime
Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by
Hutch70 from
Very easy to use.
The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by
Bobby jo jr from
Easy
Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by
tttoasttt from
Annoying as usual
Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by
HonoluluJC from
Just Awesome
So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
All TurboTax® Offerings Reviews - Page 5126
Date published: 2022-04-17