TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 2021 Tax Return Easy to follow. Anyone can do it. You don't need a service.
Date published: 2022-04-17
Rated 4 out of 5 by from i love it it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by from Disappointed I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by from its okay it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by from You've Changed some things!!! I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Prime Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use. The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by from Annoying as usual Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Awesome So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5126
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2021 Tax Return Easy to follow. Anyone can do it. You don't need a service.
Date published: 2022-04-17
Rated 4 out of 5 by from i love it it was confusing to use free version. it keep pushing for for premium services
Date published: 2022-04-17
Rated 3 out of 5 by from Disappointed I think it’s expensive enough to use this software and then to process ur fee out of my refund u want to charge me another $39! That’s awful!
Date published: 2022-04-17
Rated 1 out of 5 by from its okay it is hard and confusing too much information, should be much clear and easier
Date published: 2022-04-17
Rated 2 out of 5 by from You've Changed some things!!! I purchased Turbo Tax Deluxe, from the store, as I always do. I normally e-file for free and get to download my state. I understand that there is a fee to e-file state. NORMALLY, I e-file and get my refund direct deposited and send the state theirs' through the mail along with a check for what I owe them. This year was totally different. I was asked for a payment of $40 to get my direct deposit. I did not quite understand that process. I DID NOT download a FREE program off the internet, I PAID $50 for the program at the store and then you want me to pay 40 more just to get my money. That's almost the equivalent of walking into a tax preparation office.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Prime Thank you Turbo Tax. So easy. So smooth. Appreciate you
Date published: 2022-04-17
Rated 5 out of 5 by from Very easy to use. The only part I had trouble with the is the K1 section but, I think that is just a harder form to understand.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy and quick … got all deductions needed and minimal effort
Date published: 2022-04-17
Rated 2 out of 5 by from Annoying as usual Constant attempts to upsell, and "recommend" refund method is to use some third party account to get it 5 days earlier. Predatory behavior.
Date published: 2022-04-17
Rated 5 out of 5 by from Just Awesome So simple to use, love it. This is my 7th year using Turbo Tax and I will continue for years to come.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5126