TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 4 out of 5 by from Turbo tax is troublesome. My 2021 return was rejected because turbo tax asked for my spouse AGI when we filed joint return. I don't understand why. I changed her AGI to 0 to see what happens.
Date published: 2022-03-04
Rated 3 out of 5 by from Overall easy to use, but online is not transparent Overall, easy to use. Turbotax online does not allow you to go in and fill change or fill out a specific tax form the way the computer version does. This makes it difficult to go back and check numbers and other information without repeating a whole section. Turbotax online is also not transparent; it creates questions I had to consult by phone with one of your tax experts--costing you money and wasting my time.
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax saves time. Eases the burden of tax preparation. One thing to improve would be to make the Estimated Tax Payments section more prominent. I reached the of the Fed section and realized I had to go back and search where to enter est. tax payment data.
Date published: 2022-03-04
Rated 4 out of 5 by from easy to use Had a problem last year with my taxes last. The IRS said I hadn't filed a 2029 return. No one at Turbo Tax had any interest in helping me
Date published: 2022-03-04
Rated 5 out of 5 by from Really helped me I hella clueless when it comes to this crap and they paired me with the best agent ever. 19 yrs experience.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo speed Easy to use, kept me up to date with all of the latest rules! Already done! Mic drop :)
Date published: 2022-03-04
Rated 5 out of 5 by from LOVE turbo tax! first off, I always assumed filing taxes would be difficult, so I always paid someone to complete this task for me. Sadly, last year, a professional at H&R Block attempted to file for me, and told me I would be getting $1,000 back.I knew this was wrong. That number should have been much higher. He was confident he did everything right and wouldnt help me more. I told him not to file , that I would look further into this on my own. I finally went on Turbo Tax after so many friends raved about this site and its ease of use. To my surprise, it was quite easy to fill out - they made this site fool proof! Sure enough, I was right- Turbo Tax triple checked my taxes and made sure I received every penny I qualified for. Thank Goodness I trusted my gut and thank goodness for this amazing program!
Date published: 2022-03-04
Rated 5 out of 5 by from Highly recommend Super easy and quick! I highly recommend!! Will return again next year!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Easy and doesn't take forever to use. The live help was great. I only had one question but it was answered immediately. Have been using Turbo Tax for about 16 years now and recommend it to all I know.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Experience Everything was seamless. There were some technical issues when trying to checkout, but it worked after a few hours.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is troublesome. My 2021 return was rejected because turbo tax asked for my spouse AGI when we filed joint return. I don't understand why. I changed her AGI to 0 to see what happens.
Date published: 2022-03-04
Rated 3 out of 5 by from Overall easy to use, but online is not transparent Overall, easy to use. Turbotax online does not allow you to go in and fill change or fill out a specific tax form the way the computer version does. This makes it difficult to go back and check numbers and other information without repeating a whole section. Turbotax online is also not transparent; it creates questions I had to consult by phone with one of your tax experts--costing you money and wasting my time.
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax saves time. Eases the burden of tax preparation. One thing to improve would be to make the Estimated Tax Payments section more prominent. I reached the of the Fed section and realized I had to go back and search where to enter est. tax payment data.
Date published: 2022-03-04
Rated 4 out of 5 by from easy to use Had a problem last year with my taxes last. The IRS said I hadn't filed a 2029 return. No one at Turbo Tax had any interest in helping me
Date published: 2022-03-04
Rated 5 out of 5 by from Really helped me I hella clueless when it comes to this crap and they paired me with the best agent ever. 19 yrs experience.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo speed Easy to use, kept me up to date with all of the latest rules! Already done! Mic drop :)
Date published: 2022-03-04
Rated 5 out of 5 by from LOVE turbo tax! first off, I always assumed filing taxes would be difficult, so I always paid someone to complete this task for me. Sadly, last year, a professional at H&R Block attempted to file for me, and told me I would be getting $1,000 back.I knew this was wrong. That number should have been much higher. He was confident he did everything right and wouldnt help me more. I told him not to file , that I would look further into this on my own. I finally went on Turbo Tax after so many friends raved about this site and its ease of use. To my surprise, it was quite easy to fill out - they made this site fool proof! Sure enough, I was right- Turbo Tax triple checked my taxes and made sure I received every penny I qualified for. Thank Goodness I trusted my gut and thank goodness for this amazing program!
Date published: 2022-03-04
Rated 5 out of 5 by from Highly recommend Super easy and quick! I highly recommend!! Will return again next year!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Easy and doesn't take forever to use. The live help was great. I only had one question but it was answered immediately. Have been using Turbo Tax for about 16 years now and recommend it to all I know.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Experience Everything was seamless. There were some technical issues when trying to checkout, but it worked after a few hours.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5118