TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from rating reduced I have reduced my rating because you are forcing me to do a review.
Date published: 2021-03-05
Rated 3 out of 5 by from Easy web access but update how to link accounts I have filed with turbo tax for the past 4 years but when I went to go file my 2020 tax return i was unable to locate my past tax returns. Apparently i was using my old yahoo email instead of my Gmail email. I didn't find this out until I was searching for days and then decided to check my Gmail email and found my 2019 tax return info But, my email was actually my yahoo email. TurboTax needs to find a better way to link accounts. to prevent future issues like this.
Date published: 2021-03-05
Rated 5 out of 5 by from I've been using TurboTax for over 20 years! It's so easy to use. This year I had a special issue with the MRD/Cares Act and a representative was able to solve my problem by accessing my program remotely.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was Painless and Enjoyable Quick, easy and painless with clear explanations..
Date published: 2021-03-05
Rated 5 out of 5 by from big timesaver I didn't think I needed to pay for turbotax this year, expecting to use the standard deduction. I did my own taxes for so many years, no problem. But started reading the forms, so much to read, even for 1040SR! Tried to use the IRS online form. Forget that. TurboTax is still worth every cent.
Date published: 2021-03-05
Rated 5 out of 5 by from Better than a CPA I used 9 years ago. Used for last 8 years. Always up to date on IRS regs and changes. Answer all of my questions completely and quickly. Thanks to David this year for his response to my questions.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS THE BEST WAY TO FILE TAXES THE AGENT WE USED WAS VERY PATIENT!! THANK YOU FOR YOUR HELP.
Date published: 2021-03-05
Rated 5 out of 5 by from great product very easy to use agents really helped being as this is my first time doing taxes
Date published: 2021-03-05
Rated 5 out of 5 by from Love the TurboTax Online Help feature did not address my questions. David, over the phone told me just what I needed to do and I did and it worked.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is easy to use It was easy to use except when I want to sign to my account it goes into a loop finally I signed as a guest
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from rating reduced I have reduced my rating because you are forcing me to do a review.
Date published: 2021-03-05
Rated 3 out of 5 by from Easy web access but update how to link accounts I have filed with turbo tax for the past 4 years but when I went to go file my 2020 tax return i was unable to locate my past tax returns. Apparently i was using my old yahoo email instead of my Gmail email. I didn't find this out until I was searching for days and then decided to check my Gmail email and found my 2019 tax return info But, my email was actually my yahoo email. TurboTax needs to find a better way to link accounts. to prevent future issues like this.
Date published: 2021-03-05
Rated 5 out of 5 by from I've been using TurboTax for over 20 years! It's so easy to use. This year I had a special issue with the MRD/Cares Act and a representative was able to solve my problem by accessing my program remotely.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax was Painless and Enjoyable Quick, easy and painless with clear explanations..
Date published: 2021-03-05
Rated 5 out of 5 by from big timesaver I didn't think I needed to pay for turbotax this year, expecting to use the standard deduction. I did my own taxes for so many years, no problem. But started reading the forms, so much to read, even for 1040SR! Tried to use the IRS online form. Forget that. TurboTax is still worth every cent.
Date published: 2021-03-05
Rated 5 out of 5 by from Better than a CPA I used 9 years ago. Used for last 8 years. Always up to date on IRS regs and changes. Answer all of my questions completely and quickly. Thanks to David this year for his response to my questions.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS THE BEST WAY TO FILE TAXES THE AGENT WE USED WAS VERY PATIENT!! THANK YOU FOR YOUR HELP.
Date published: 2021-03-05
Rated 5 out of 5 by from great product very easy to use agents really helped being as this is my first time doing taxes
Date published: 2021-03-05
Rated 5 out of 5 by from Love the TurboTax Online Help feature did not address my questions. David, over the phone told me just what I needed to do and I did and it worked.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax is easy to use It was easy to use except when I want to sign to my account it goes into a loop finally I signed as a guest
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5116