TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy to use and helpful I interacted with Dutch and she helped me with the marketplace information. Got me an additional refund amount.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is awesome My experience was easily understood. I like the features that I can review my entries.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbotax Do it yourself It was a good experience and I got it all done in 45 min.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy to use Very complete and comfortable way to do tax return.
Date published: 2023-03-28
Rated 5 out of 5 by from Complicated On my own with Turbotax. Every year I hope the website is safe.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT WORKING WITH TURBO Tax AGAIN THIS YEAR great WORKING WITH TURBO TAX THIS YEAR IT HAS BEEN GOOD
Date published: 2023-03-28
Rated 5 out of 5 by from What a Pleasure - Turbo Tax Jake held my hand as I needed assistance with my Schedule E. I tell everyone how wonderful doing my taxes is - with Turbo Tac!
Date published: 2023-03-28
Rated 4 out of 5 by from Overall, it was good. Turbo Tax guided me through the tax submission process well. There are some improvements I would like to see. 1. Something at the beginning that described every document you would need. I was having to dig up some things throughout the process. 2. Exactly what information from the 1099 forms they needed could have been explained better. Some of that was the fault of the companies that send out the 1099s though. There wasn't complete consistency. Turbo Tax should be prepared for that.
Date published: 2023-03-28
Rated 5 out of 5 by from Once again, Turbo Tax did a great job!!! I have used Turbo Tax for several years and always have a good experience. I particularly appreciate the ability to import critical data which helps eliminate simple errors.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax has some glitches I tried to E-file several different tax returns & they were not accepted. The explanations are are not clear why. I successfully E-filed 4 tax returns and the 5th just wouldn't transmit. I also got bumped out of TurboTax while completing my return. I was almost finished when the glitch occurred.I lost more than one hour of work. It was a somewhat complicated return.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use and helpful I interacted with Dutch and she helped me with the marketplace information. Got me an additional refund amount.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is awesome My experience was easily understood. I like the features that I can review my entries.
Date published: 2023-03-28
Rated 4 out of 5 by from Turbotax Do it yourself It was a good experience and I got it all done in 45 min.
Date published: 2023-03-28
Rated 5 out of 5 by from Very easy to use Very complete and comfortable way to do tax return.
Date published: 2023-03-28
Rated 5 out of 5 by from Complicated On my own with Turbotax. Every year I hope the website is safe.
Date published: 2023-03-28
Rated 5 out of 5 by from GREAT WORKING WITH TURBO Tax AGAIN THIS YEAR great WORKING WITH TURBO TAX THIS YEAR IT HAS BEEN GOOD
Date published: 2023-03-28
Rated 5 out of 5 by from What a Pleasure - Turbo Tax Jake held my hand as I needed assistance with my Schedule E. I tell everyone how wonderful doing my taxes is - with Turbo Tac!
Date published: 2023-03-28
Rated 4 out of 5 by from Overall, it was good. Turbo Tax guided me through the tax submission process well. There are some improvements I would like to see. 1. Something at the beginning that described every document you would need. I was having to dig up some things throughout the process. 2. Exactly what information from the 1099 forms they needed could have been explained better. Some of that was the fault of the companies that send out the 1099s though. There wasn't complete consistency. Turbo Tax should be prepared for that.
Date published: 2023-03-28
Rated 5 out of 5 by from Once again, Turbo Tax did a great job!!! I have used Turbo Tax for several years and always have a good experience. I particularly appreciate the ability to import critical data which helps eliminate simple errors.
Date published: 2023-03-28
Rated 4 out of 5 by from TurboTax has some glitches I tried to E-file several different tax returns & they were not accepted. The explanations are are not clear why. I successfully E-filed 4 tax returns and the 5th just wouldn't transmit. I also got bumped out of TurboTax while completing my return. I was almost finished when the glitch occurred.I lost more than one hour of work. It was a somewhat complicated return.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5116