TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
GonehikinginAZ from
Wouldn't consider anything else at this point!
The interface is first-rate and when you need help it is readily available and also first-rate. The tax expert who helped me through the five items TurboTax found that needed clarifying was amazingly helpful and they were quickly and easily resolved. Keep up the great work TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by
BGField from
TurboTax helped a ton and saved me loads of time!
I was unsure about quite a lot of my information, but the breakdowns and little help boxes helped me loads.
Date published: 2022-04-18
Rated 4 out of 5 by
satinder from
great product
great product. easy to navigate. good pricing. will use it again.
Date published: 2022-04-18
Rated 3 out of 5 by
Larry 31 from
TurboTax could be improved.
Simple questions like how to get an extension and the deadline for filing or getting an extension (time of day on the deadline day) are not readily available.
Date published: 2022-04-18
Rated 4 out of 5 by
Complicatedtaxpayer from
Turbo Tax got the job done today!!!
The associates who helped me today, especially Cheryl, were exceptional!!!
Date published: 2022-04-18
Rated 5 out of 5 by
Sandpro from
Love Turbo tax
So easy t use and get questions answered! Thanks TT!!!
Date published: 2022-04-18
Rated 1 out of 5 by
nghargz from
hidden fees you can't delete
Turbo tax adds on 'complicated' tax fees that you can't delete that just so happen to cost exactly as much as your return.
Date published: 2022-04-18
Rated 2 out of 5 by
Balleater69 from
FEES FEES FEES
While the actual experience of having the confusing process of taxes simplified; the convenience comes to a halt when finalizing filing and paying. There are exorbitantly high fees for smallest of refund convenience given. Not given much alternative, we are forced to pay for taxes. Also TurboTax also pushes its upgrades and chooses these as defaults which is so annoying. the ability to convey my living status is also extremely frustrating.
Date published: 2022-04-18
Rated 5 out of 5 by
KKDDoollmm from
Turbo Tax Roxcks!!!
Easy step by step made me feel like an accountant.
Date published: 2022-04-18
Rated 5 out of 5 by
Dwood663 from
Turbo tax is awesome
Thank you so much for making it so easy for me. Was a great experience. Will use you every year
All TurboTax® Offerings Reviews - Page 5114
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
GonehikinginAZ from
Wouldn't consider anything else at this point!
The interface is first-rate and when you need help it is readily available and also first-rate. The tax expert who helped me through the five items TurboTax found that needed clarifying was amazingly helpful and they were quickly and easily resolved. Keep up the great work TurboTax!!
Date published: 2022-04-18
Rated 5 out of 5 by
BGField from
TurboTax helped a ton and saved me loads of time!
I was unsure about quite a lot of my information, but the breakdowns and little help boxes helped me loads.
Date published: 2022-04-18
Rated 4 out of 5 by
satinder from
great product
great product. easy to navigate. good pricing. will use it again.
Date published: 2022-04-18
Rated 3 out of 5 by
Larry 31 from
TurboTax could be improved.
Simple questions like how to get an extension and the deadline for filing or getting an extension (time of day on the deadline day) are not readily available.
Date published: 2022-04-18
Rated 4 out of 5 by
Complicatedtaxpayer from
Turbo Tax got the job done today!!!
The associates who helped me today, especially Cheryl, were exceptional!!!
Date published: 2022-04-18
Rated 5 out of 5 by
Sandpro from
Love Turbo tax
So easy t use and get questions answered! Thanks TT!!!
Date published: 2022-04-18
Rated 1 out of 5 by
nghargz from
hidden fees you can't delete
Turbo tax adds on 'complicated' tax fees that you can't delete that just so happen to cost exactly as much as your return.
Date published: 2022-04-18
Rated 2 out of 5 by
Balleater69 from
FEES FEES FEES
While the actual experience of having the confusing process of taxes simplified; the convenience comes to a halt when finalizing filing and paying. There are exorbitantly high fees for smallest of refund convenience given. Not given much alternative, we are forced to pay for taxes. Also TurboTax also pushes its upgrades and chooses these as defaults which is so annoying. the ability to convey my living status is also extremely frustrating.
Date published: 2022-04-18
Rated 5 out of 5 by
KKDDoollmm from
Turbo Tax Roxcks!!!
Easy step by step made me feel like an accountant.
Date published: 2022-04-18
Rated 5 out of 5 by
Dwood663 from
Turbo tax is awesome
Thank you so much for making it so easy for me. Was a great experience. Will use you every year
All TurboTax® Offerings Reviews - Page 5114
Date published: 2022-04-18