TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Turbo Tax is too challenging to use This year I couldn't claim the foreign tax credit no matter how I tried. Turbo tax insisted on giving me a deduction rather than the credit. That's not acceptable.
Date published: 2022-03-04
Rated 5 out of 5 by from Simple This is the first time I filed my own taxes and I was and still am nervous, but my refund were almost identical to last year so that made me feel better.
Date published: 2022-03-04
Rated 3 out of 5 by from Needs some work Most of the features work great however I experienced difficulty trying to transmit my State form at the same time as the federal. The cost to transmit the State was $20. After I entered my personal information for payment the system hung and the payment page would not advance. Turbotax informed me that this is a known problem and they would work on it and get back to me. So far, no communication or solution,
Date published: 2022-03-04
Rated 5 out of 5 by from Easy peasy way to do taxes Very easy to do taxes! So many life changes for me in 2021...the death of my husband, closing his business, selling assets, IRA rollovers, contributions....whew! I had a few issues that I needed to speak with a Turbotax CPA and he answered/fixed my problems in a matter of minutes!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to complete and walked through completion at a good pace.
Date published: 2022-03-04
Rated 5 out of 5 by from thank you hiccup with state taxes but finally managed to complete
Date published: 2022-03-04
Rated 4 out of 5 by from Good Program Good step by step instructions. Easy to understand and use.
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo tax seems to be getting harder to use. Got the job done, seem to be getting more difficult to use.
Date published: 2022-03-04
Rated 3 out of 5 by from TurboTax Live; Not worth price Turbo Tax is great like always, it's the addon and other fee's that are Bad! You don't need TurboTax Live or any of the other gimmicks
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent service Stephanie was very patient with me and very helpful.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5113
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is too challenging to use This year I couldn't claim the foreign tax credit no matter how I tried. Turbo tax insisted on giving me a deduction rather than the credit. That's not acceptable.
Date published: 2022-03-04
Rated 5 out of 5 by from Simple This is the first time I filed my own taxes and I was and still am nervous, but my refund were almost identical to last year so that made me feel better.
Date published: 2022-03-04
Rated 3 out of 5 by from Needs some work Most of the features work great however I experienced difficulty trying to transmit my State form at the same time as the federal. The cost to transmit the State was $20. After I entered my personal information for payment the system hung and the payment page would not advance. Turbotax informed me that this is a known problem and they would work on it and get back to me. So far, no communication or solution,
Date published: 2022-03-04
Rated 5 out of 5 by from Easy peasy way to do taxes Very easy to do taxes! So many life changes for me in 2021...the death of my husband, closing his business, selling assets, IRA rollovers, contributions....whew! I had a few issues that I needed to speak with a Turbotax CPA and he answered/fixed my problems in a matter of minutes!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Awesome! Easy to complete and walked through completion at a good pace.
Date published: 2022-03-04
Rated 5 out of 5 by from thank you hiccup with state taxes but finally managed to complete
Date published: 2022-03-04
Rated 4 out of 5 by from Good Program Good step by step instructions. Easy to understand and use.
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo tax seems to be getting harder to use. Got the job done, seem to be getting more difficult to use.
Date published: 2022-03-04
Rated 3 out of 5 by from TurboTax Live; Not worth price Turbo Tax is great like always, it's the addon and other fee's that are Bad! You don't need TurboTax Live or any of the other gimmicks
Date published: 2022-03-04
Rated 5 out of 5 by from Excellent service Stephanie was very patient with me and very helpful.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5113