TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from 2022 TAX RETURN I THINK IT'S GREAT. I USE IT EVERY YEAR AND WILL CONTINUE TO USE
Date published: 2023-04-01
Rated 5 out of 5 by from Easy It's very easy to follow the steps and it is affordable.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is so easy. Will always use it as it is just so efficient and cost effective.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saves Time I've used Turbo for the past 10+ years. every year it changes a little but it also grows and becomes user friendly to your needs and previous tax year peculiarities. I finished my taxes in 3 hours! in the past I've spent 1/2 a day trying to understand what its asking me and where to find the correct forms that I had, but this year it was a breeze. USER BEWARE! If you don't organize your paper work first and are not an organized type of person, go to a tax consultant.
Date published: 2023-04-01
Rated 5 out of 5 by from great service! It was great! I recommend this service for all your tax needs!
Date published: 2023-04-01
Rated 2 out of 5 by from Prior year tax information mising Prior year tax information not completely brought over. Integrations with banks & brokerages did not pull down 1099-INT, DIV and Brokerage statements completely. UX confusing to navigate from a tax return schedule perspective. I have used Turbo Tax for over 20 years and I will evaluate other solutions for next year
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax was helpful TurboTax was very user-friendly and made filing my 2022 taxes more simple. There were some issues with uploading my documents electronically, but that was somewhat a minor issue.
Date published: 2023-04-01
Rated 4 out of 5 by from Makes tax time as easy as pie! I've used TurboTax for the past 5+ years because it truly streamlines my tax process (which can get tricky for me as a contract/self-employed filer). I appreciate that it populates last year's input, which saves me time; and it leads me through various scenarios so that I don't skip anything and am less likely to make careless mistakes. The only con to me is the fees, which I feel could be a bit lower -- or if not, it'd be nice if they at least offered a discount for us self-employed folks from time to time.
Date published: 2023-04-01
Rated 4 out of 5 by from It's better every year! I love all the personal touch during the filing process! All the illustrations are very emotionally soothing. I also love the time estimation and how you gamify the complete speed! However, whenever I go back to edit something that's completed I feel like I end up somewhere I don't expect. Way to go, team TurboTax! Look forward to what you are cooking for next year!
Date published: 2023-04-01
Rated 5 out of 5 by from Easy Peasy Easy Peasy Lemon Squeezy if I might say it Piece of Cheesy
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 2022 TAX RETURN I THINK IT'S GREAT. I USE IT EVERY YEAR AND WILL CONTINUE TO USE
Date published: 2023-04-01
Rated 5 out of 5 by from Easy It's very easy to follow the steps and it is affordable.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax is the best TurboTax is so easy. Will always use it as it is just so efficient and cost effective.
Date published: 2023-04-01
Rated 5 out of 5 by from Turbo Tax Saves Time I've used Turbo for the past 10+ years. every year it changes a little but it also grows and becomes user friendly to your needs and previous tax year peculiarities. I finished my taxes in 3 hours! in the past I've spent 1/2 a day trying to understand what its asking me and where to find the correct forms that I had, but this year it was a breeze. USER BEWARE! If you don't organize your paper work first and are not an organized type of person, go to a tax consultant.
Date published: 2023-04-01
Rated 5 out of 5 by from great service! It was great! I recommend this service for all your tax needs!
Date published: 2023-04-01
Rated 2 out of 5 by from Prior year tax information mising Prior year tax information not completely brought over. Integrations with banks & brokerages did not pull down 1099-INT, DIV and Brokerage statements completely. UX confusing to navigate from a tax return schedule perspective. I have used Turbo Tax for over 20 years and I will evaluate other solutions for next year
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax was helpful TurboTax was very user-friendly and made filing my 2022 taxes more simple. There were some issues with uploading my documents electronically, but that was somewhat a minor issue.
Date published: 2023-04-01
Rated 4 out of 5 by from Makes tax time as easy as pie! I've used TurboTax for the past 5+ years because it truly streamlines my tax process (which can get tricky for me as a contract/self-employed filer). I appreciate that it populates last year's input, which saves me time; and it leads me through various scenarios so that I don't skip anything and am less likely to make careless mistakes. The only con to me is the fees, which I feel could be a bit lower -- or if not, it'd be nice if they at least offered a discount for us self-employed folks from time to time.
Date published: 2023-04-01
Rated 4 out of 5 by from It's better every year! I love all the personal touch during the filing process! All the illustrations are very emotionally soothing. I also love the time estimation and how you gamify the complete speed! However, whenever I go back to edit something that's completed I feel like I end up somewhere I don't expect. Way to go, team TurboTax! Look forward to what you are cooking for next year!
Date published: 2023-04-01
Rated 5 out of 5 by from Easy Peasy Easy Peasy Lemon Squeezy if I might say it Piece of Cheesy
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5110