TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281610 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great work! made it at easy as taxes can be! Pleasant and knowledgeable. Walked me through the process and answered all questions with ease
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax is awesom Turbo tax walks you through your taxes. Also the government came out in January with the relief plan ... and Turbo tax was quick to update their system. There was a small glitch for me and I had to contact customer service for some technical issues and they were able to get them resolved. Oh, and Turbo Tax offered free service for Federal and State return with a simple tax return. Thank you!
Date published: 2021-03-27
Rated 3 out of 5 by from not as happy I'm not as happy as usual with Turbo Tax. There was no place to put my IP PIN. When it came back for obvious corrections, there was no place to make the correction. So now I have to mail my returns. We'll see what happens with the rest of the stuff
Date published: 2021-03-27
Rated 3 out of 5 by from Rock solid features in an infuriating ecosystem Basic tax preparation functionality, especially timely updates, are rock solid. The installation of the CD download version was a nightmare of ineffective assistant bots and telephone mazes. Also, guidance for correcting a rejected efile return (IP PIN vs user selected PIN?) needs a lot of work and the constantly changing application ecosystem is just downright appalling.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome It took a lot longer this year than before. I took advantage of the e-filing for 25.00.
Date published: 2021-03-27
Rated 4 out of 5 by from turbotax is ok I did not talk to a live expert this time or any time.
Date published: 2021-03-27
Rated 5 out of 5 by from helpful and quick! this is my first time filing taxes and turbotax made it extremely easy and walked me through the whole process.
Date published: 2021-03-27
Rated 5 out of 5 by from So helpful and informative!! 6 years of using turbo tax and they've never steered me wrong!
Date published: 2021-03-27
Rated 5 out of 5 by from Simple to Use Makes even big dummies like me look like a tax genius.
Date published: 2021-03-27
Rated 5 out of 5 by from Have used Turbo Tax for years. Really great Nothing to tell really. Simple and very understandable.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5107
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great work! made it at easy as taxes can be! Pleasant and knowledgeable. Walked me through the process and answered all questions with ease
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo tax is awesom Turbo tax walks you through your taxes. Also the government came out in January with the relief plan ... and Turbo tax was quick to update their system. There was a small glitch for me and I had to contact customer service for some technical issues and they were able to get them resolved. Oh, and Turbo Tax offered free service for Federal and State return with a simple tax return. Thank you!
Date published: 2021-03-27
Rated 3 out of 5 by from not as happy I'm not as happy as usual with Turbo Tax. There was no place to put my IP PIN. When it came back for obvious corrections, there was no place to make the correction. So now I have to mail my returns. We'll see what happens with the rest of the stuff
Date published: 2021-03-27
Rated 3 out of 5 by from Rock solid features in an infuriating ecosystem Basic tax preparation functionality, especially timely updates, are rock solid. The installation of the CD download version was a nightmare of ineffective assistant bots and telephone mazes. Also, guidance for correcting a rejected efile return (IP PIN vs user selected PIN?) needs a lot of work and the constantly changing application ecosystem is just downright appalling.
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax is Awesome It took a lot longer this year than before. I took advantage of the e-filing for 25.00.
Date published: 2021-03-27
Rated 4 out of 5 by from turbotax is ok I did not talk to a live expert this time or any time.
Date published: 2021-03-27
Rated 5 out of 5 by from helpful and quick! this is my first time filing taxes and turbotax made it extremely easy and walked me through the whole process.
Date published: 2021-03-27
Rated 5 out of 5 by from So helpful and informative!! 6 years of using turbo tax and they've never steered me wrong!
Date published: 2021-03-27
Rated 5 out of 5 by from Simple to Use Makes even big dummies like me look like a tax genius.
Date published: 2021-03-27
Rated 5 out of 5 by from Have used Turbo Tax for years. Really great Nothing to tell really. Simple and very understandable.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5107