TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 4 out of 5 by Deb 38 from Turbo Tax online is convenient I usually have a good experience. I ran into some snags this time because I was told I had to complete some information before moving forward. I had completed everything. I did get turbo tax assistance which was very helpful. Turbo should let us know in the help section that we can delete it if it doesn't apply instead of having need review it if you've already reviewed it. I had to delete it to move forward. I couldn't just enter "0". I wasted a lot of time on the self-employment section. I made no money last year and had to delete it, but I wasn't told it was safe until I called for help.
Date published: 2023-04-01
Rated 4 out of 5 by CJKAEK from Turbo Tax is good Turbo Tax is good, it worked out well for us! We would use it again.
Date published: 2023-04-01
Rated 5 out of 5 by Anon4567 from Convenient and helpful, but costing more Convenient and helpful, but TurboTax is getting more expensive
Date published: 2023-04-01
Rated 2 out of 5 by Whyme455 from Turbo Tax Issues It was recommended that I needed Turbo Tax Premium for my return when I only needed the basic program. I was not allowed to change at checkout. Should be an option.
Date published: 2023-04-01
Rated 5 out of 5 by janiceb45 from Telephone Support Worked with Cheryl to finally get my return completed. She was wonderful
Date published: 2023-04-01
Rated 2 out of 5 by cointrapper from turbotax - most expensive option i'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by Rimt from It’s a great program I started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by ContinuousUser from Should do more for the money I use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by GoldingGirl from Turbo Tax is so EASY!!! It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by This Process from Great Experience Simple and easy process. Simple and easy process. Simple and easy process.
All TurboTax® Offerings Reviews - Page 5107
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by Deb 38 from Turbo Tax online is convenient I usually have a good experience. I ran into some snags this time because I was told I had to complete some information before moving forward. I had completed everything. I did get turbo tax assistance which was very helpful. Turbo should let us know in the help section that we can delete it if it doesn't apply instead of having need review it if you've already reviewed it. I had to delete it to move forward. I couldn't just enter "0". I wasted a lot of time on the self-employment section. I made no money last year and had to delete it, but I wasn't told it was safe until I called for help.
Date published: 2023-04-01
Rated 4 out of 5 by CJKAEK from Turbo Tax is good Turbo Tax is good, it worked out well for us! We would use it again.
Date published: 2023-04-01
Rated 5 out of 5 by Anon4567 from Convenient and helpful, but costing more Convenient and helpful, but TurboTax is getting more expensive
Date published: 2023-04-01
Rated 2 out of 5 by Whyme455 from Turbo Tax Issues It was recommended that I needed Turbo Tax Premium for my return when I only needed the basic program. I was not allowed to change at checkout. Should be an option.
Date published: 2023-04-01
Rated 5 out of 5 by janiceb45 from Telephone Support Worked with Cheryl to finally get my return completed. She was wonderful
Date published: 2023-04-01
Rated 2 out of 5 by cointrapper from turbotax - most expensive option i'm not impressed..they just happen to be the most convenient of either option.
Date published: 2023-04-01
Rated 5 out of 5 by Rimt from It’s a great program I started to use them then I found my answer in the letter that was sent to me. But they were fast to respond to y questions
Date published: 2023-04-01
Rated 3 out of 5 by ContinuousUser from Should do more for the money I use Turbotax year after year. Yet I have to re-enter information it should already have, or go back to look up information in order to re-enter it on a different page. Considering how much it costs, I expect it to minimize my effort. No improvement over last year.
Date published: 2023-04-01
Rated 5 out of 5 by GoldingGirl from Turbo Tax is so EASY!!! It is so easy to use. You can ask questions and get help whenever you need it!
Date published: 2023-04-01
Rated 5 out of 5 by This Process from Great Experience Simple and easy process. Simple and easy process. Simple and easy process.
All TurboTax® Offerings Reviews - Page 5107
Date published: 2023-04-01