TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from It’s amazing Turbo tax I have used for years I have had many difficult scenarios and Turbo Tax has really helped keep it simple! It walks you through everything!!
Date published: 2022-03-08
Rated 5 out of 5 by from Great chat feedback Had plenty of help and patience from chat consultants.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Service was excellent! Using the TurboTax Live Service was SUPER convenient, quick, and I was able to get all my questions answered! My taxes were very complicated this year, so I opted not to do them myself. I always used TurboTax myself, however, when I was offered the ability to use the Live Service I decided to try it out. That was the best decision I made because the process was very seamless, intuitive, and I was able to upload all my documents very easily online. I was also paired with a very knowledgeable tax expert, Mary, who walked through every step and made sure that I had submitted all relevant documents. She also helped me maximize my return by pointing out areas that I had previously missed with deductions that I was eligible for. Mary was super patient and super helpful. I will never do my own taxes again! Thank you TurboTax Live Service!
Date published: 2022-03-08
Rated 3 out of 5 by from OK I HAD TROUBLE WITH DOWNLOADS AND I HAVE THREE E FILED RETURNS THAT HAVE NOT YET BEEN FUNDED INTO THEIR BANK
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is amazing I have had better luck with TurboTax than I do have with Tax prep
Date published: 2022-03-08
Rated 5 out of 5 by from Great Product This is a great product. I can't even think of the time it would take to complete my taxes by hand.
Date published: 2022-03-08
Rated 1 out of 5 by from software requirements I just paid to have my mac updated to Catalina 10.15.7 in order to used Turbo Tax only to find out that I will have to update again next year. I will find another way to do my taxes next year. Catalina 10.15.7 is less than 2 years old.
Date published: 2022-03-08
Rated 5 out of 5 by from It was excellent and simplistic. TurboTax directions were easy to follow and fairly simple.
Date published: 2022-03-08
Rated 5 out of 5 by from I'm satisfied with TurboTax. Good system. Easy and user friendly. Have used for several years and satisfied.
Date published: 2022-03-08
Rated 4 out of 5 by from Still waiting Waiting to see if my taxes will process, they are very helpful.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5107
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It’s amazing Turbo tax I have used for years I have had many difficult scenarios and Turbo Tax has really helped keep it simple! It walks you through everything!!
Date published: 2022-03-08
Rated 5 out of 5 by from Great chat feedback Had plenty of help and patience from chat consultants.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax Live Service was excellent! Using the TurboTax Live Service was SUPER convenient, quick, and I was able to get all my questions answered! My taxes were very complicated this year, so I opted not to do them myself. I always used TurboTax myself, however, when I was offered the ability to use the Live Service I decided to try it out. That was the best decision I made because the process was very seamless, intuitive, and I was able to upload all my documents very easily online. I was also paired with a very knowledgeable tax expert, Mary, who walked through every step and made sure that I had submitted all relevant documents. She also helped me maximize my return by pointing out areas that I had previously missed with deductions that I was eligible for. Mary was super patient and super helpful. I will never do my own taxes again! Thank you TurboTax Live Service!
Date published: 2022-03-08
Rated 3 out of 5 by from OK I HAD TROUBLE WITH DOWNLOADS AND I HAVE THREE E FILED RETURNS THAT HAVE NOT YET BEEN FUNDED INTO THEIR BANK
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax is amazing I have had better luck with TurboTax than I do have with Tax prep
Date published: 2022-03-08
Rated 5 out of 5 by from Great Product This is a great product. I can't even think of the time it would take to complete my taxes by hand.
Date published: 2022-03-08
Rated 1 out of 5 by from software requirements I just paid to have my mac updated to Catalina 10.15.7 in order to used Turbo Tax only to find out that I will have to update again next year. I will find another way to do my taxes next year. Catalina 10.15.7 is less than 2 years old.
Date published: 2022-03-08
Rated 5 out of 5 by from It was excellent and simplistic. TurboTax directions were easy to follow and fairly simple.
Date published: 2022-03-08
Rated 5 out of 5 by from I'm satisfied with TurboTax. Good system. Easy and user friendly. Have used for several years and satisfied.
Date published: 2022-03-08
Rated 4 out of 5 by from Still waiting Waiting to see if my taxes will process, they are very helpful.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5107