TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Does it's job, but is not perfect This year seemed much more problematic. It was a good thing I had the back up knowledge of having done this before and of the IRS.gov to go and look things up. The "in program helps" really were not good enough this year to explain the what and why of item. Also used the Turbo Tax community that helped with work arounds for some glitches in the program but did not seem to answer my exact tax question (ie do I include...). Also Program had huge difficulties with the figuring of 2021 Estimated payments. It was using 2020 info as 2021 info and with Covid there is no way that it is going to be the same. Putting in amounts that I thought were going to add up did not give me the results that I was expecting and only going to the IRS site did I finally understand what Turbo Tax was asking me to enter.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use and tax experts are wonderful to work with
Date published: 2021-03-24
Rated 5 out of 5 by from I always rely on Turbo!! I have always relied on Turbo for the past ten years. I'm so happy with them. They never disappoint.
Date published: 2021-03-24
Rated 4 out of 5 by from great good/convenient... what can i say it is easy and fast
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS FAMILY TRADITION I HAVE USED TURBO TAX FOR YEARS , I THINK WE HAVE ALL OUR CHILDREN AND NOW GRANCHILDREN USWING YOU ,LOL . I GUESS YOU COULD SAY TURBO TAX IS A FAMILY TRADITION NOW .
Date published: 2021-03-24
Rated 5 out of 5 by from With your Hand it Over I saved BIG TIME My wife and I had alot going on last year, unemployment because of Covid, taking money out of my IRA with the Cares Act, and having to quit work at all because of Disability. I tried to do it my self online with Turbo Tax and got overwhelmed. So I handed it of to Turbo Tax and Liang was wonderful, talking with me and long story short. She saved what I thought I was going to pay from $21000.00 to only $2910 which excluded my State Tax! Thank you Turbotax and your representative Liang.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5106
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Does it's job, but is not perfect This year seemed much more problematic. It was a good thing I had the back up knowledge of having done this before and of the IRS.gov to go and look things up. The "in program helps" really were not good enough this year to explain the what and why of item. Also used the Turbo Tax community that helped with work arounds for some glitches in the program but did not seem to answer my exact tax question (ie do I include...). Also Program had huge difficulties with the figuring of 2021 Estimated payments. It was using 2020 info as 2021 info and with Covid there is no way that it is going to be the same. Putting in amounts that I thought were going to add up did not give me the results that I was expecting and only going to the IRS site did I finally understand what Turbo Tax was asking me to enter.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use Turbo Tax is easy to use and tax experts are wonderful to work with
Date published: 2021-03-24
Rated 5 out of 5 by from I always rely on Turbo!! I have always relied on Turbo for the past ten years. I'm so happy with them. They never disappoint.
Date published: 2021-03-24
Rated 4 out of 5 by from great good/convenient... what can i say it is easy and fast
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS FAMILY TRADITION I HAVE USED TURBO TAX FOR YEARS , I THINK WE HAVE ALL OUR CHILDREN AND NOW GRANCHILDREN USWING YOU ,LOL . I GUESS YOU COULD SAY TURBO TAX IS A FAMILY TRADITION NOW .
Date published: 2021-03-24
Rated 5 out of 5 by from With your Hand it Over I saved BIG TIME My wife and I had alot going on last year, unemployment because of Covid, taking money out of my IRA with the Cares Act, and having to quit work at all because of Disability. I tried to do it my self online with Turbo Tax and got overwhelmed. So I handed it of to Turbo Tax and Liang was wonderful, talking with me and long story short. She saved what I thought I was going to pay from $21000.00 to only $2910 which excluded my State Tax! Thank you Turbotax and your representative Liang.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbotax is awful TurboTax is a garbage application. Sure it'll help you get through your taxes easy, but they'll charge you an arm and a leg for it. When I entered in my child's info they might as well have just gave me the address to mail my first born. What a rip off. Won't use again.
Date published: 2021-03-24
Rated 5 out of 5 by from Super Easy and Accurate I've used Turbo Tax for many years. It's so easy and accurate that I wouldn't do my taxes any other way. They are also completely up to date with any tax changes including during tax season. You rock Turbo Tax!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Free rules TurboTax Free was easy to use. It went step by step with me through my refund explaining everything I needed to know.
Date published: 2021-03-24
Rated 5 out of 5 by from very nice and easy very good and easy to use and it took very short time
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5106