TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from First Time Tax Return Extremely easy to use and secure. I feel I get the maximum return by using Turbotax
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax 2022 easy to use. I have been using Turbo Tax for years... I like that I am walked through each step. And that I can contract a person if I need additional help.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use I like the step-by-step guidance. The connection to financial accounts could be more effective. I found it best to enter my own information.
Date published: 2023-03-29
Rated 3 out of 5 by from Luke warm experience Everything went as expected until I got to a non deductable item. I had help from one of your agents that couldn't help me. Stated to me there could be a problem with the software, then said it must be right but I could speak with and expert for more money. I found my answer on Google then prompted the Turbo Tax site to get me a form 8606. Doing my own research saved me over $3,600. Turbo Tax let me down. I may go to HR Block next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Amazing service His service was very helpful. And was very knowledgeable.
Date published: 2023-03-29
Rated 5 out of 5 by from NICE AND EASY Way to go Turbo Tax!!! Thanks for making it easy!!
Date published: 2023-03-29
Rated 4 out of 5 by from Generally Great Product, just needs some tweaks AAs always, TurboTax is good tax software, consistently thorough and pretty easy to use. There are some annoying time thieves which require the user to answer again previously completed areas every single time the user goes back to review said area. And switching from Forms to Interview usually requires the same repeating of answers. I'd like to see a MUCH 'tighter' search, enabling the user to get to the specific screen within a major topic (such as Schedule C, when the user wants to go directly TO expenses, but has to start at the beginning of the business interview.) Another peeve concerns effective searching for topics which in previous years were easy to find. This year, I had to Google "enter SEP contributions in TurboTax" since neither the TT search nor the TT help actually answered my question. Again, TurboTax IS the product I continue to choose. I just want the software to be more responsive.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use! I found it very easy to use and to input the necessary information to file my taxes.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax really helps It was a great experience I will be coming back every year
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes Helped me find all possible write offs and get my taxes done.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5104
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from First Time Tax Return Extremely easy to use and secure. I feel I get the maximum return by using Turbotax
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax 2022 easy to use. I have been using Turbo Tax for years... I like that I am walked through each step. And that I can contract a person if I need additional help.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use I like the step-by-step guidance. The connection to financial accounts could be more effective. I found it best to enter my own information.
Date published: 2023-03-29
Rated 3 out of 5 by from Luke warm experience Everything went as expected until I got to a non deductable item. I had help from one of your agents that couldn't help me. Stated to me there could be a problem with the software, then said it must be right but I could speak with and expert for more money. I found my answer on Google then prompted the Turbo Tax site to get me a form 8606. Doing my own research saved me over $3,600. Turbo Tax let me down. I may go to HR Block next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Amazing service His service was very helpful. And was very knowledgeable.
Date published: 2023-03-29
Rated 5 out of 5 by from NICE AND EASY Way to go Turbo Tax!!! Thanks for making it easy!!
Date published: 2023-03-29
Rated 4 out of 5 by from Generally Great Product, just needs some tweaks AAs always, TurboTax is good tax software, consistently thorough and pretty easy to use. There are some annoying time thieves which require the user to answer again previously completed areas every single time the user goes back to review said area. And switching from Forms to Interview usually requires the same repeating of answers. I'd like to see a MUCH 'tighter' search, enabling the user to get to the specific screen within a major topic (such as Schedule C, when the user wants to go directly TO expenses, but has to start at the beginning of the business interview.) Another peeve concerns effective searching for topics which in previous years were easy to find. This year, I had to Google "enter SEP contributions in TurboTax" since neither the TT search nor the TT help actually answered my question. Again, TurboTax IS the product I continue to choose. I just want the software to be more responsive.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to Use! I found it very easy to use and to input the necessary information to file my taxes.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo tax really helps It was a great experience I will be coming back every year
Date published: 2023-03-29
Rated 5 out of 5 by from Taxes Helped me find all possible write offs and get my taxes done.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5104