TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is so user friendly If I can use Turbo Tax, I know for a fact ANYONE can!
Date published: 2023-03-28
Rated 5 out of 5 by from Great Product Great product! Been using for almost 30 years. Only minor suggestion. Make it more self-evident and easier to delete a form that is erroneously added to the return. Perhaps in the Review section, where they are identified, offer a delete button option.
Date published: 2023-03-28
Rated 1 out of 5 by from getting worse each year it has become very avg. at best, use to be helpful but now its just meh, wish I used another service. not worth the price anymore.
Date published: 2023-03-28
Rated 1 out of 5 by from Downgraded experience from Turbotax for iMac (20+ Last year you told me that Turbotax would no longer support older versions of iMac os. I bought a new iMac and ordered Turbotax online. Then it would not download because Turbotax would not support current version of iMac os. Web version of software was was more difficult to use. Because I sold my home software required an upgrade to Premium so that I could put one number in schedule d. Very expensive. Bad experience. Bad taste in mouth.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is easy to use Very easy to use covers everything that is needed to complete a tax return
Date published: 2023-03-28
Rated 5 out of 5 by from taxes great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by from Expensive service with hidden fees Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to follow. Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by from Great tool to file tax I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is so user friendly If I can use Turbo Tax, I know for a fact ANYONE can!
Date published: 2023-03-28
Rated 5 out of 5 by from Great Product Great product! Been using for almost 30 years. Only minor suggestion. Make it more self-evident and easier to delete a form that is erroneously added to the return. Perhaps in the Review section, where they are identified, offer a delete button option.
Date published: 2023-03-28
Rated 1 out of 5 by from getting worse each year it has become very avg. at best, use to be helpful but now its just meh, wish I used another service. not worth the price anymore.
Date published: 2023-03-28
Rated 1 out of 5 by from Downgraded experience from Turbotax for iMac (20+ Last year you told me that Turbotax would no longer support older versions of iMac os. I bought a new iMac and ordered Turbotax online. Then it would not download because Turbotax would not support current version of iMac os. Web version of software was was more difficult to use. Because I sold my home software required an upgrade to Premium so that I could put one number in schedule d. Very expensive. Bad experience. Bad taste in mouth.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is easy to use Very easy to use covers everything that is needed to complete a tax return
Date published: 2023-03-28
Rated 5 out of 5 by from taxes great. this website made it very easy and simple to do taxes
Date published: 2023-03-28
Rated 2 out of 5 by from Expensive service with hidden fees Have used Turbotax my entire adult life. Too many hidden fees... When I went back to try to change my payment method to save $40 (pay with credit card instead of taking it out of my return) it kept giving me errors, or bringing me to a payment screen that still had the $40 "convenience fee". Originally decided not to go to an alternative tax preparer because this looked cheaper, but after they get you with all the additional fees, it ended up being more expensive than having someone do it all for me. Honestly would have used a different service if I had started early enough to do research this year.
Date published: 2023-03-28
Rated 5 out of 5 by from Easy to follow. Easy to use. Appreciate the process is easy to follow, and relatively painless.
Date published: 2023-03-28
Rated 5 out of 5 by from Great tool to file tax I've been using TuboTax since 2017. Great tool and will keep using in the future
Date published: 2023-03-28
Rated 5 out of 5 by from Great experience My tax professional was super helpful and made the experience painless even for a year with slightly complicated taxes
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5100