TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Predatory and overpriced TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by from Absolute Trash Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great. I have used it for several years and have had no issues, it is easy to use and I can rely on its performance.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is awesome! Fast and easy!! I would highly recommend using Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax works great The Turbo Tax program works great and is easy to use. No issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is great I try to use turbotax every year because it does me good to use the same tax people and not chance.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax lifer I have been using TurboTax since it started at MacInTax. It is a great product, easy to use and I have never had a problem filing accurate taxes. Keep up this great work and great app.
Date published: 2023-03-28
Rated 1 out of 5 by from Really Disappointing Last year I followed TT recommendation and purchased a programforpersonal/smallbusiness. This year I followed their recommendation again,spent over $200, filed my taxes,and found out after I needed a seperate business program. I had to spend another $200 on this second program. I'm not a tax expert at all, and if I followed their incorrectrecommendation, Lord knows what else I trusted during the process of doing my taxes that is also incorrect. I'm prepared for an audit, and will no longer trust my taxes to Turbo Tax going forward.
Date published: 2023-03-28
Rated 5 out of 5 by from very easy even for seniors used turbo tax the last 7 years very pleased with it easy for everyone
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Premium is GREAT I had a little trouble changing my password but the filing went well. Thank you.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5096
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Predatory and overpriced TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by from Absolute Trash Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great. I have used it for several years and have had no issues, it is easy to use and I can rely on its performance.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax is awesome! Fast and easy!! I would highly recommend using Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax works great The Turbo Tax program works great and is easy to use. No issues.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo tax is great I try to use turbotax every year because it does me good to use the same tax people and not chance.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax lifer I have been using TurboTax since it started at MacInTax. It is a great product, easy to use and I have never had a problem filing accurate taxes. Keep up this great work and great app.
Date published: 2023-03-28
Rated 1 out of 5 by from Really Disappointing Last year I followed TT recommendation and purchased a programforpersonal/smallbusiness. This year I followed their recommendation again,spent over $200, filed my taxes,and found out after I needed a seperate business program. I had to spend another $200 on this second program. I'm not a tax expert at all, and if I followed their incorrectrecommendation, Lord knows what else I trusted during the process of doing my taxes that is also incorrect. I'm prepared for an audit, and will no longer trust my taxes to Turbo Tax going forward.
Date published: 2023-03-28
Rated 5 out of 5 by from very easy even for seniors used turbo tax the last 7 years very pleased with it easy for everyone
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Premium is GREAT I had a little trouble changing my password but the filing went well. Thank you.
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5096