TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
notanickname4443455 from
Predatory and overpriced
TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by
CaliforniaKatie11 from
Absolute Trash
Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
Rated 5 out of 5 by
Loftonp from
Turbo Tax is Great!
Turbo Tax is great. I have used it for several years and have had no issues, it is easy to use and I can rely on its performance.
Date published: 2023-03-28
Rated 5 out of 5 by
Pamela2022 from
Turbo Tax is awesome!
Fast and easy!! I would highly recommend using Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by
Retired2023 from
Turbo Tax works great
The Turbo Tax program works great and is easy to use. No issues.
Date published: 2023-03-28
Rated 5 out of 5 by
Grady65 from
Turbo tax is great
I try to use turbotax every year because it does me good to use the same tax people and not chance.
Date published: 2023-03-28
Rated 5 out of 5 by
Sailing Woman from
TurboTax lifer
I have been using TurboTax since it started at MacInTax. It is a great product, easy to use and I have never had a problem filing accurate taxes. Keep up this great work and great app.
Date published: 2023-03-28
Rated 1 out of 5 by
BostonJJ from
Really Disappointing
Last year I followed TT recommendation and purchased a programforpersonal/smallbusiness. This year I followed their recommendation again,spent over $200, filed my taxes,and found out after I needed a seperate business program. I had to spend another $200 on this second program. I'm not a tax expert at all, and if I followed their incorrectrecommendation, Lord knows what else I trusted during the process of doing my taxes that is also incorrect. I'm prepared for an audit, and will no longer trust my taxes to Turbo Tax going forward.
Date published: 2023-03-28
Rated 5 out of 5 by
gramsof15 from
very easy even for seniors
used turbo tax the last 7 years very pleased with it easy for everyone
Date published: 2023-03-28
Rated 5 out of 5 by
Dorene39 from
TurboTax Premium is GREAT
I had a little trouble changing my password but the filing went well. Thank you.
All TurboTax® Offerings Reviews - Page 5096
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
notanickname4443455 from
Predatory and overpriced
TurboTax lobbies the US government to keep people dependent on its paid software. If there were an easier alternative I'd use it, but my anger at TurboTax isn't worth wasting hours of my time doing it myself, so here we are.
Date published: 2023-03-28
Rated 1 out of 5 by
CaliforniaKatie11 from
Absolute Trash
Every year I have to wade through multiple tech support calls to file my taxes through this horrible and buggy system. This year I spent many hours and a minimum of 7 phone calls trying to fix payment glitches just so that they will take my money and file my taxes. I am a full time student and don't even have complicated taxes! But thanks to the tax preparation software corporate lobby, they don't have any incentive to improve user experience and continue to overcharge for awful services. Working with a service representative named Nzinga was the only bright spot of this whole ordeal.
Date published: 2023-03-28
Rated 5 out of 5 by
Loftonp from
Turbo Tax is Great!
Turbo Tax is great. I have used it for several years and have had no issues, it is easy to use and I can rely on its performance.
Date published: 2023-03-28
Rated 5 out of 5 by
Pamela2022 from
Turbo Tax is awesome!
Fast and easy!! I would highly recommend using Turbo Tax!
Date published: 2023-03-28
Rated 5 out of 5 by
Retired2023 from
Turbo Tax works great
The Turbo Tax program works great and is easy to use. No issues.
Date published: 2023-03-28
Rated 5 out of 5 by
Grady65 from
Turbo tax is great
I try to use turbotax every year because it does me good to use the same tax people and not chance.
Date published: 2023-03-28
Rated 5 out of 5 by
Sailing Woman from
TurboTax lifer
I have been using TurboTax since it started at MacInTax. It is a great product, easy to use and I have never had a problem filing accurate taxes. Keep up this great work and great app.
Date published: 2023-03-28
Rated 1 out of 5 by
BostonJJ from
Really Disappointing
Last year I followed TT recommendation and purchased a programforpersonal/smallbusiness. This year I followed their recommendation again,spent over $200, filed my taxes,and found out after I needed a seperate business program. I had to spend another $200 on this second program. I'm not a tax expert at all, and if I followed their incorrectrecommendation, Lord knows what else I trusted during the process of doing my taxes that is also incorrect. I'm prepared for an audit, and will no longer trust my taxes to Turbo Tax going forward.
Date published: 2023-03-28
Rated 5 out of 5 by
gramsof15 from
very easy even for seniors
used turbo tax the last 7 years very pleased with it easy for everyone
Date published: 2023-03-28
Rated 5 out of 5 by
Dorene39 from
TurboTax Premium is GREAT
I had a little trouble changing my password but the filing went well. Thank you.
All TurboTax® Offerings Reviews - Page 5096
Date published: 2023-03-28