TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 3 out of 5 by from It did my taxes i guess Because I have investments accounts, no matter how much money is held in them, I have to pay $119 to file the correct tax forms. These are not some crazy complicated account either. They're just brokerage accounts. kind of ridiculous to me.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Help There's some helpful questions and answers along the way. There's room for including extensive information regarding military individuals and other misc. income. The uncommon situation examples are helpful to get some insight but they feel vague. When stationed in one state, it leaves room for some slight confusion on whether more states need to be filed for.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is worth it! This is our 9th year using TT for both state and federal filing. This year had a couple of glitches related to HSA and health insurance but I used the plan that allowed me to get a call from an agent to help. Worked well.
Date published: 2023-04-01
Rated 5 out of 5 by from was pretty easy It was a very good experience. There were a few times I had to go back over information and re enter things but for the most part it was a good experience I am looking forward to next year because I know it will be much easier from everyone I spoke with who uses this product. wish I would have done it sooner instead of paying someone I had a couple of question that the helpful hints couldn't answer and a person called the next day and walked me through the whole processes and showed me what to do They were very Helpful.
Date published: 2023-04-01
Rated 2 out of 5 by from Disappointed in hidden costs There were added costs every step of the way. Very disappointed in that.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax finished my taxes in an hour I had a good experience with the product. Took about an hour to do both my state and federal tax taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Very efficient My live expert, Amy, was great. She took time to research and answer my questions thoroughly & will be sending me back-up documents.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Fast and easy product but the requirements for posting a review is a bit ridiculous. Should not require set amount of characters.
Date published: 2023-04-01
Rated 4 out of 5 by from Overall good Overall pretty straight forward, however some fields that needed correction are not clear HOW to correct them, leaving you a bit confused what to enter. This was the case primarily for the state filings.
Date published: 2023-04-01
Rated 4 out of 5 by from Full Time Students Should Be Free Love the product and pretty easy to use. Very disappointed the "free version" isn't free for a student who has a withdrawal from a 529 plan and received a 1099-Q. Next year I will go with another company.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5096
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from It did my taxes i guess Because I have investments accounts, no matter how much money is held in them, I have to pay $119 to file the correct tax forms. These are not some crazy complicated account either. They're just brokerage accounts. kind of ridiculous to me.
Date published: 2023-04-01
Rated 4 out of 5 by from Great Help There's some helpful questions and answers along the way. There's room for including extensive information regarding military individuals and other misc. income. The uncommon situation examples are helpful to get some insight but they feel vague. When stationed in one state, it leaves room for some slight confusion on whether more states need to be filed for.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax is worth it! This is our 9th year using TT for both state and federal filing. This year had a couple of glitches related to HSA and health insurance but I used the plan that allowed me to get a call from an agent to help. Worked well.
Date published: 2023-04-01
Rated 5 out of 5 by from was pretty easy It was a very good experience. There were a few times I had to go back over information and re enter things but for the most part it was a good experience I am looking forward to next year because I know it will be much easier from everyone I spoke with who uses this product. wish I would have done it sooner instead of paying someone I had a couple of question that the helpful hints couldn't answer and a person called the next day and walked me through the whole processes and showed me what to do They were very Helpful.
Date published: 2023-04-01
Rated 2 out of 5 by from Disappointed in hidden costs There were added costs every step of the way. Very disappointed in that.
Date published: 2023-04-01
Rated 4 out of 5 by from TurboTax finished my taxes in an hour I had a good experience with the product. Took about an hour to do both my state and federal tax taxes.
Date published: 2023-04-01
Rated 5 out of 5 by from Very efficient My live expert, Amy, was great. She took time to research and answer my questions thoroughly & will be sending me back-up documents.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy to use Fast and easy product but the requirements for posting a review is a bit ridiculous. Should not require set amount of characters.
Date published: 2023-04-01
Rated 4 out of 5 by from Overall good Overall pretty straight forward, however some fields that needed correction are not clear HOW to correct them, leaving you a bit confused what to enter. This was the case primarily for the state filings.
Date published: 2023-04-01
Rated 4 out of 5 by from Full Time Students Should Be Free Love the product and pretty easy to use. Very disappointed the "free version" isn't free for a student who has a withdrawal from a 529 plan and received a 1099-Q. Next year I will go with another company.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5096