TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
JPKCR from
Doesn't seem as customer centric as the past
Generally acceptable, but for a multi-year customer I am annoyed by the pop-ups to upgrade, etc. Also, had trouble with connection to financial institutions and payment with VPN connected.
Date published: 2023-03-28
Rated 4 out of 5 by
null from
TurboTax needs a few more guardrails
I created a federal tax return and a IL state tax return filing MFS but did not file the return, but did provide my credit card for the TurboTax payment. My wife and I decided to change our return to MFJ, but TT would not let me delete the IL state return because your system showed it has having been registered. This created all sorts of problems for us.
Date published: 2023-03-28
Rated 1 out of 5 by
Cole03 from
Unexpected fees
I was under the impression that Turbo Tax was free, but I guess I must have clicked something and I got a $200+ charge at the end of my filing that I couldn't go back and undo...my fault I guess in the end, but a little dishonest.
Date published: 2023-03-28
Rated 5 out of 5 by
Elizabeth MH from
TurboTax filing is so easy and fast
I love TurboTax, and I use it year after year. It is SO easy to use, and I feel confident that everything I need has been covered in their steps.
Date published: 2023-03-28
Rated 5 out of 5 by
Awesome121 from
Awesome
Awesome Snsjsjjjjjjjjjjjjjjjjjsushdhdhjdydhdhhdhsjd
Date published: 2023-03-28
Rated 5 out of 5 by
sama82 from
its really easy and felt so confortable
great experience doing my taxes, first time i did it, at first i eas little fearful but thru the process i felt so good and sure about it.
Date published: 2023-03-28
Rated 5 out of 5 by
Margarita185 from
Third Time with Turbo Tax
The help got me through every question I had. My husband and I both had several accounts that we were able to easily upload into the software which saved so much time!!
Date published: 2023-03-28
Rated 5 out of 5 by
tewyatt from
Yay Turbo Tax
I have been using Turbo Tax for many years and find it extremely easy, fast, and helpful. I recommend it to everyone.
Date published: 2023-03-28
Rated 5 out of 5 by
Vallie2023 from
Awesome Program
It felt empowering to do my own taxes. I wasn't intimidated at all. It explained all of my questions with answers I could comprehend. Truly was an ease.
Date published: 2023-03-28
Rated 5 out of 5 by
galic from
easy to use
this is the second year of using turbo tax and i am getting a larger refund then when i used H&R Block
All TurboTax® Offerings Reviews - Page 5093
Date published: 2023-03-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JPKCR from
Doesn't seem as customer centric as the past
Generally acceptable, but for a multi-year customer I am annoyed by the pop-ups to upgrade, etc. Also, had trouble with connection to financial institutions and payment with VPN connected.
Date published: 2023-03-28
Rated 4 out of 5 by
null from
TurboTax needs a few more guardrails
I created a federal tax return and a IL state tax return filing MFS but did not file the return, but did provide my credit card for the TurboTax payment. My wife and I decided to change our return to MFJ, but TT would not let me delete the IL state return because your system showed it has having been registered. This created all sorts of problems for us.
Date published: 2023-03-28
Rated 1 out of 5 by
Cole03 from
Unexpected fees
I was under the impression that Turbo Tax was free, but I guess I must have clicked something and I got a $200+ charge at the end of my filing that I couldn't go back and undo...my fault I guess in the end, but a little dishonest.
Date published: 2023-03-28
Rated 5 out of 5 by
Elizabeth MH from
TurboTax filing is so easy and fast
I love TurboTax, and I use it year after year. It is SO easy to use, and I feel confident that everything I need has been covered in their steps.
Date published: 2023-03-28
Rated 5 out of 5 by
Awesome121 from
Awesome
Awesome Snsjsjjjjjjjjjjjjjjjjjsushdhdhjdydhdhhdhsjd
Date published: 2023-03-28
Rated 5 out of 5 by
sama82 from
its really easy and felt so confortable
great experience doing my taxes, first time i did it, at first i eas little fearful but thru the process i felt so good and sure about it.
Date published: 2023-03-28
Rated 5 out of 5 by
Margarita185 from
Third Time with Turbo Tax
The help got me through every question I had. My husband and I both had several accounts that we were able to easily upload into the software which saved so much time!!
Date published: 2023-03-28
Rated 5 out of 5 by
tewyatt from
Yay Turbo Tax
I have been using Turbo Tax for many years and find it extremely easy, fast, and helpful. I recommend it to everyone.
Date published: 2023-03-28
Rated 5 out of 5 by
Vallie2023 from
Awesome Program
It felt empowering to do my own taxes. I wasn't intimidated at all. It explained all of my questions with answers I could comprehend. Truly was an ease.
Date published: 2023-03-28
Rated 5 out of 5 by
galic from
easy to use
this is the second year of using turbo tax and i am getting a larger refund then when i used H&R Block
All TurboTax® Offerings Reviews - Page 5093
Date published: 2023-03-28