TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SO EASY!! I have been using TT for years and the experience gets easier all the time!!
Date published: 2021-03-05
Rated 2 out of 5 by from Many errors in the program I've used turbotax for many years, and every year, I find myself having to spend extra 1-2 hours going back on the tax because of apparent software flaw/error. Sometimes, a form that is not necessary will appear during the error check and I have to go delete the form. Sometimes, some questionnaires either get answered incorrectly or left out altogether. It's supposed to be a complicated process, but I find that they REALLY need to step up their game on the back end of the programming...because it's ALWAYS super frustrating.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use I am a retired CPA who previously prepared taxes using accountant's software. When I had to start preparing my taxes from home I chose TurboTax Business. I find it easy to use and comprehensive. I'm not sure how a person who never used a tax program before would view TurboTax but I found that it met my needs.
Date published: 2021-03-05
Rated 5 out of 5 by from Fast & Efficient My taxes are simple and TurboTax helps me file them with relatively little anxiety.
Date published: 2021-03-05
Rated 2 out of 5 by from Instructions for 1041 are incomplete Several complaints about instructions on 1041 for trusts, like how to enter 199 QBI and adding the partners/shareholders it asks for. The main complaint is that I am amending the return. It says the return has already been e-filed and no information about what I should do next to get the amended return off to IRS.
Date published: 2021-03-05
Rated 5 out of 5 by from Great Easy and simple... fast and easy simply the best way of checking
Date published: 2021-03-05
Rated 5 out of 5 by from simple to use awesome it was fast essay and uncomplicated it walked me thru the steps .
Date published: 2021-03-05
Rated 4 out of 5 by from Great Way to do your Taxes Comprehensive and easy to navigate. My only complaint is that it says on the fee payment page that they take PayPal as a method of payment. However that does not seem to be true as there was no link to PayPal on the continuing page.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is great It is very easy to follow through. It takes you step by step. I really like it.
Date published: 2021-03-05
Rated 4 out of 5 by from Works Well Nice product, easy to follow and use, still waiting for last years refund but not your fault.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5093
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY!! I have been using TT for years and the experience gets easier all the time!!
Date published: 2021-03-05
Rated 2 out of 5 by from Many errors in the program I've used turbotax for many years, and every year, I find myself having to spend extra 1-2 hours going back on the tax because of apparent software flaw/error. Sometimes, a form that is not necessary will appear during the error check and I have to go delete the form. Sometimes, some questionnaires either get answered incorrectly or left out altogether. It's supposed to be a complicated process, but I find that they REALLY need to step up their game on the back end of the programming...because it's ALWAYS super frustrating.
Date published: 2021-03-05
Rated 5 out of 5 by from Easy to use I am a retired CPA who previously prepared taxes using accountant's software. When I had to start preparing my taxes from home I chose TurboTax Business. I find it easy to use and comprehensive. I'm not sure how a person who never used a tax program before would view TurboTax but I found that it met my needs.
Date published: 2021-03-05
Rated 5 out of 5 by from Fast & Efficient My taxes are simple and TurboTax helps me file them with relatively little anxiety.
Date published: 2021-03-05
Rated 2 out of 5 by from Instructions for 1041 are incomplete Several complaints about instructions on 1041 for trusts, like how to enter 199 QBI and adding the partners/shareholders it asks for. The main complaint is that I am amending the return. It says the return has already been e-filed and no information about what I should do next to get the amended return off to IRS.
Date published: 2021-03-05
Rated 5 out of 5 by from Great Easy and simple... fast and easy simply the best way of checking
Date published: 2021-03-05
Rated 5 out of 5 by from simple to use awesome it was fast essay and uncomplicated it walked me thru the steps .
Date published: 2021-03-05
Rated 4 out of 5 by from Great Way to do your Taxes Comprehensive and easy to navigate. My only complaint is that it says on the fee payment page that they take PayPal as a method of payment. However that does not seem to be true as there was no link to PayPal on the continuing page.
Date published: 2021-03-05
Rated 5 out of 5 by from TurboTax is great It is very easy to follow through. It takes you step by step. I really like it.
Date published: 2021-03-05
Rated 4 out of 5 by from Works Well Nice product, easy to follow and use, still waiting for last years refund but not your fault.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 5093