TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was so easy to use! It was simple to follow all the questions. Being able to snap a pic and have the info filled in automatically saved a lot of time.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is a great tool I select to have the most detailed Q and A method which takes more time, but increases my trust and confidence. I've used it for about 15 years and highly recommend it to others and have always used the CD version.
Date published: 2021-03-27
Rated 2 out of 5 by from Not So Good Anymore I'm not so happy with Turbotax anymore. If you need answers, there's no way to actually talk to someone for an answer, all you get is a forum. How do I know the people on the forum know what they are talking about? The State tax software is a joke. There is no information, just lists of things I need to already know about. That is not helpful! Then there is the question on your spouse's health insurance: it is illogical. If you answer that your spouse does have a high deductible plan, the software asks when your spouse lost their health insurance. What?? You have to answer "None". It makes no sense. I'm trying somebody else software next year. Turbotax is getting worse and worse.
Date published: 2021-03-27
Rated 4 out of 5 by from turbotax works well for us the detailed step through for each section is helpful, and also being able to go back and pick a specific section to review is a good feature too. I like that the software lets you pick up where you left off, and the ability to do an old fashioned FILE, SAVE is a plus.
Date published: 2021-03-27
Rated 5 out of 5 by from Very thorough and easy to follow process I've been using Turbo Tax for several years now and I love the step-by-step process that takes into account all kinds of tax situations.
Date published: 2021-03-27
Rated 5 out of 5 by from Mistakes not a Problem Turbo Tax guided me through the federal return and was ready to start the state return when I noticed I had left something out. I used the live advice and was able to get into the missing section and continue where I had stopped.
Date published: 2021-03-27
Rated 5 out of 5 by from With Turbo Tax YOU can do your taxes I've been using Turbo Tax for many years. Over time, I've had business deductions, sales of homes and now retirement. Turbo walks me through all the possible things that I need to consider to capture all the situations and reminds me of things I might overlook. It's clear, comprehensive and lets me pause for awhile and come back when I'm ready. I've even had an accountant do my taxes (had what I thought was a complex situation) and Turbo did just as well doing my return.
Date published: 2021-03-27
Rated 5 out of 5 by from where else to do it right...and free! best way to file taxes...ask questions, get answers. Never a confusing moment...and if Turbotax keeps asking you to 'review'...REVIEW...they can pick up on errors that could slow/prevent refund.
Date published: 2021-03-27
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax makes my tax preparation easy. Thank you Turbo Tax
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo is an excellent tax service.Vincent was good Turbo Tax is an excellent service. Vincent was very knowledgeable and responsive. I plan to continue using it every year
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5088
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was so easy to use! It was simple to follow all the questions. Being able to snap a pic and have the info filled in automatically saved a lot of time.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax is a great tool I select to have the most detailed Q and A method which takes more time, but increases my trust and confidence. I've used it for about 15 years and highly recommend it to others and have always used the CD version.
Date published: 2021-03-27
Rated 2 out of 5 by from Not So Good Anymore I'm not so happy with Turbotax anymore. If you need answers, there's no way to actually talk to someone for an answer, all you get is a forum. How do I know the people on the forum know what they are talking about? The State tax software is a joke. There is no information, just lists of things I need to already know about. That is not helpful! Then there is the question on your spouse's health insurance: it is illogical. If you answer that your spouse does have a high deductible plan, the software asks when your spouse lost their health insurance. What?? You have to answer "None". It makes no sense. I'm trying somebody else software next year. Turbotax is getting worse and worse.
Date published: 2021-03-27
Rated 4 out of 5 by from turbotax works well for us the detailed step through for each section is helpful, and also being able to go back and pick a specific section to review is a good feature too. I like that the software lets you pick up where you left off, and the ability to do an old fashioned FILE, SAVE is a plus.
Date published: 2021-03-27
Rated 5 out of 5 by from Very thorough and easy to follow process I've been using Turbo Tax for several years now and I love the step-by-step process that takes into account all kinds of tax situations.
Date published: 2021-03-27
Rated 5 out of 5 by from Mistakes not a Problem Turbo Tax guided me through the federal return and was ready to start the state return when I noticed I had left something out. I used the live advice and was able to get into the missing section and continue where I had stopped.
Date published: 2021-03-27
Rated 5 out of 5 by from With Turbo Tax YOU can do your taxes I've been using Turbo Tax for many years. Over time, I've had business deductions, sales of homes and now retirement. Turbo walks me through all the possible things that I need to consider to capture all the situations and reminds me of things I might overlook. It's clear, comprehensive and lets me pause for awhile and come back when I'm ready. I've even had an accountant do my taxes (had what I thought was a complex situation) and Turbo did just as well doing my return.
Date published: 2021-03-27
Rated 5 out of 5 by from where else to do it right...and free! best way to file taxes...ask questions, get answers. Never a confusing moment...and if Turbotax keeps asking you to 'review'...REVIEW...they can pick up on errors that could slow/prevent refund.
Date published: 2021-03-27
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax makes my tax preparation easy. Thank you Turbo Tax
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo is an excellent tax service.Vincent was good Turbo Tax is an excellent service. Vincent was very knowledgeable and responsive. I plan to continue using it every year
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5088