TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great One hour time. State and Federal. Worth it. I loved saving my time
Date published: 2023-04-01
Rated 4 out of 5 by from Not as Good As Previous Years I didn't like how each section made me go back and then start a new section. It would have been better had it flowed better and been less repetitive if that makes sense. I used the Premium Live support because we had stuff this year we'd not previously had, and I didn't feel the experts were really experts. Most were just using Google and even at times I answered my own questions. One expert misinformed me on where to put something. So I don't really recommend that service if you have something complicated. I think for a very basic return, even for a business, it is good enough. This year, we probably would have had better luck with an actual accountant. I will use it next year, as I expect our return to go back to being more simple. I like they offer fast ways to get your refund for no additional cost also. That's great for people who are struggling right now. That's a partner program with Credit Karma.
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and Easy It was easy to import information and complete the information.
Date published: 2023-04-01
Rated 5 out of 5 by from FANTASTIC Easy to process and I felt at ease with Michael, my tax expert. The overall process was very quick.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy, Helpful and Fast It was quick, where i got stuck the help bar was very informative
Date published: 2023-04-01
Rated 5 out of 5 by from Live expert was fantastic Pat helped alleviate my concerns and made me comfortable hitting submit
Date published: 2023-04-01
Rated 5 out of 5 by from Thank You Turbo Tax! Each year it get's easier and so much thanks to Turbo Tax! I still get stressed but only because I procrastanate and with your help it is over!
Date published: 2023-04-01
Rated 5 out of 5 by from turbotax is awesome This was easy and helpful. I will use it again next year.
Date published: 2023-04-01
Rated 4 out of 5 by from been using for 25 years I have engaged with the help person they are great. It is hard to find the contract information to call them. For the first time I had a tech problem the software would not update, which was a major inconvenience, the tech person had me reinstall TurboTax and stayed with me until it was working again.
Date published: 2023-04-01
Rated 1 out of 5 by from stop lobbying for people to handle their own taxes youre literally wasting millions of peoples's lives by existing.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5086
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great One hour time. State and Federal. Worth it. I loved saving my time
Date published: 2023-04-01
Rated 4 out of 5 by from Not as Good As Previous Years I didn't like how each section made me go back and then start a new section. It would have been better had it flowed better and been less repetitive if that makes sense. I used the Premium Live support because we had stuff this year we'd not previously had, and I didn't feel the experts were really experts. Most were just using Google and even at times I answered my own questions. One expert misinformed me on where to put something. So I don't really recommend that service if you have something complicated. I think for a very basic return, even for a business, it is good enough. This year, we probably would have had better luck with an actual accountant. I will use it next year, as I expect our return to go back to being more simple. I like they offer fast ways to get your refund for no additional cost also. That's great for people who are struggling right now. That's a partner program with Credit Karma.
Date published: 2023-04-01
Rated 5 out of 5 by from Fast and Easy It was easy to import information and complete the information.
Date published: 2023-04-01
Rated 5 out of 5 by from FANTASTIC Easy to process and I felt at ease with Michael, my tax expert. The overall process was very quick.
Date published: 2023-04-01
Rated 5 out of 5 by from Easy, Helpful and Fast It was quick, where i got stuck the help bar was very informative
Date published: 2023-04-01
Rated 5 out of 5 by from Live expert was fantastic Pat helped alleviate my concerns and made me comfortable hitting submit
Date published: 2023-04-01
Rated 5 out of 5 by from Thank You Turbo Tax! Each year it get's easier and so much thanks to Turbo Tax! I still get stressed but only because I procrastanate and with your help it is over!
Date published: 2023-04-01
Rated 5 out of 5 by from turbotax is awesome This was easy and helpful. I will use it again next year.
Date published: 2023-04-01
Rated 4 out of 5 by from been using for 25 years I have engaged with the help person they are great. It is hard to find the contract information to call them. For the first time I had a tech problem the software would not update, which was a major inconvenience, the tech person had me reinstall TurboTax and stayed with me until it was working again.
Date published: 2023-04-01
Rated 1 out of 5 by from stop lobbying for people to handle their own taxes youre literally wasting millions of peoples's lives by existing.
Date published: 2023-04-01
All TurboTax® Offerings Reviews - Page 5086