TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Could be more user friendly! It works, but I find it hard to use. It told me I was ready to file, I tried doing so, and THEN it told me my return couldn't be validated because the program wasn't up to date! I struggled to find how to update, which I finally did - and then it did transmit. The program should have found that before scaring me. The extra fee for the refund was sneaky at the end. Forcing a Nickname is ridiculous.
Date published: 2023-03-29
Rated 5 out of 5 by from Mauricio He was so professional and knowledgeable . I really appreciate his assistance
Date published: 2023-03-29
Rated 5 out of 5 by from I Love Turbo Tax-Gayle is awesome! This was the best experience yet with Turbo Tax. We had help from Tiana, Antonio and lastly, Gayle, a CPA. These people were fantastic. SO Good. We had a thorny, fiddly situation right at the end and Gayle helped us untangle it.
Date published: 2023-03-29
Rated 5 out of 5 by from . Nope…………………………………………………………………………………………………………………………..
Date published: 2023-03-29
Rated 4 out of 5 by from first time i kept my eye on the prize, and stay on the line and got the job done
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Sneezy Filing my taxes was not difficult at all. No surprises or dissapointments. Thanks Turbo Tax
Date published: 2023-03-29
Rated 5 out of 5 by from Simple and Fantastic! Having a family business and all kinds of random things to include, we love using TurboTax because it is simple to use, walks us through everything, and we have professionals available as we need.
Date published: 2023-03-29
Rated 1 out of 5 by from trying to hard to up sell to much time spent sorting through spam adds to purchase additional services. Program failed ask for identity protection number
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax good Didn’t use a live person but it still was very helpful
Date published: 2023-03-29
Rated 5 out of 5 by from good some W2 could not be imported. some W2 column does not match.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Could be more user friendly! It works, but I find it hard to use. It told me I was ready to file, I tried doing so, and THEN it told me my return couldn't be validated because the program wasn't up to date! I struggled to find how to update, which I finally did - and then it did transmit. The program should have found that before scaring me. The extra fee for the refund was sneaky at the end. Forcing a Nickname is ridiculous.
Date published: 2023-03-29
Rated 5 out of 5 by from Mauricio He was so professional and knowledgeable . I really appreciate his assistance
Date published: 2023-03-29
Rated 5 out of 5 by from I Love Turbo Tax-Gayle is awesome! This was the best experience yet with Turbo Tax. We had help from Tiana, Antonio and lastly, Gayle, a CPA. These people were fantastic. SO Good. We had a thorny, fiddly situation right at the end and Gayle helped us untangle it.
Date published: 2023-03-29
Rated 5 out of 5 by from . Nope…………………………………………………………………………………………………………………………..
Date published: 2023-03-29
Rated 4 out of 5 by from first time i kept my eye on the prize, and stay on the line and got the job done
Date published: 2023-03-29
Rated 5 out of 5 by from Easy Sneezy Filing my taxes was not difficult at all. No surprises or dissapointments. Thanks Turbo Tax
Date published: 2023-03-29
Rated 5 out of 5 by from Simple and Fantastic! Having a family business and all kinds of random things to include, we love using TurboTax because it is simple to use, walks us through everything, and we have professionals available as we need.
Date published: 2023-03-29
Rated 1 out of 5 by from trying to hard to up sell to much time spent sorting through spam adds to purchase additional services. Program failed ask for identity protection number
Date published: 2023-03-29
Rated 5 out of 5 by from TurboTax good Didn’t use a live person but it still was very helpful
Date published: 2023-03-29
Rated 5 out of 5 by from good some W2 could not be imported. some W2 column does not match.
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 5084