TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
Rated 5 out of 5 by from Completing Taxes as Less of a Chore for 20+ Years 20+ years of experience with Turbo Tax has made it easier to understand some of the information and numerical information requests. Perhaps some more simple language pop-up links would help the new users better understand the cryptic 1040 requests.
Date published: 2023-04-02
Rated 4 out of 5 by from I like TurboTax. Billing is confusing TurboTax is great for taking care of taxes. I don't understand why I get a bill in the fall and then get charged again while filing taxes. I think I ordered extra Turbo Tax products that I didn't need but were advertised to me via email.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5083
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great SW, very user friendly. I filed my return in less than 1 hour! It stores previous tax returns and thus saves time.
Date published: 2023-04-02
Rated 1 out of 5 by from Extremely Expensive So annoying how you have to pay so much to use a basic service.
Date published: 2023-04-02
Rated 3 out of 5 by from Turbo Tax Review for 2022 Not a bad program, in general, but it took four attempts to complete my tax returns this year, using Turbo Tax. Each time I saved my work and restarted the program, the program did not continue from where I left off. It's becoming complicated to use to where it might be better to start using an accountant to do my tax returns for next year.
Date published: 2023-04-02
Rated 5 out of 5 by from Simple, Easy and Straight Forward This is my third year using TurboTax and it gets easier each time. I don't purchase any of the fancy add-ons, as I don't need them, and I am immensely happy with my refund! If you don't have a complicated situation TurboTax is the way to go!
Date published: 2023-04-02
Rated 2 out of 5 by from Wonky There are far too many push ads for products and services I did not want. Also, I was never able to use my credit card to pay. I spent hours trying to get TurboTax to accept a credit card payment.
Date published: 2023-04-02
Rated 5 out of 5 by from Awesome easy to use and saved a lot of time. Like it very much.
Date published: 2023-04-02
Rated 2 out of 5 by from Intuit sucks Greedy, Greedy, Greedy. There's no other word for this outfit.
Date published: 2023-04-02
Rated 4 out of 5 by from Won't use anything but turbo tax! tried others. Tried others but always go back to Turbo tax. I wish they had left in the feature where it automatically picks up where you last stopped.It; had a button upper right you could push to save and return to same spot. also noticed some glitch in w-2 form data collection, but it corrects in the review at the end.
Date published: 2023-04-02
Rated 5 out of 5 by from Completing Taxes as Less of a Chore for 20+ Years 20+ years of experience with Turbo Tax has made it easier to understand some of the information and numerical information requests. Perhaps some more simple language pop-up links would help the new users better understand the cryptic 1040 requests.
Date published: 2023-04-02
Rated 4 out of 5 by from I like TurboTax. Billing is confusing TurboTax is great for taking care of taxes. I don't understand why I get a bill in the fall and then get charged again while filing taxes. I think I ordered extra Turbo Tax products that I didn't need but were advertised to me via email.
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5083