TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Retired teacher loves the "live help" I have used Turbotax for 25 years and my user experience keeps improving because your program allows me to use the back click button and edit to make corrections. I learned this year on the cash contributions with a standard deduction that the software wants a dollar amount entered with a decimal... so instead of just a 5 for 5 dollars, it wanted 5.0 I spoke with Tiairrea G. and she is an expert at helping me navigate through the federal to trouble shoot my question. She is patient and is excellent with my user experience! I also worked with Monica ( a beautiful African American lady) and Monica helped me to edit a mistake I made in the federal forms that was interfering with my State of MN form. Monica did an excellent job helping me understand the connection between the Federal and State.
Date published: 2021-03-27
Rated 5 out of 5 by from turbo tax was super easy it was great and super easy i have been putting it off for months. but it was easy and quick
Date published: 2021-03-27
Rated 5 out of 5 by from EASY AND HELPFUL WALKED ME THROUGH EVERYTHING AND EXPLAINED WHERE I DIDNT KNOW
Date published: 2021-03-27
Rated 5 out of 5 by from Great Servie Turbo Tax is Very easy to use and understand. I would definitely use it again.
Date published: 2021-03-27
Rated 5 out of 5 by from Fast and Easy 2nd year using Turbo Tax. They make it fast and easy.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and intuitive Josie, my expert, was very helpful and answered all questions.
Date published: 2021-03-27
Rated 5 out of 5 by from So Easy I appreciate how TurboTax allows you to either walk through everything or pick and chose what to work on. The software asks questions in a very clear manner, so it makes me feel confident I can do it myself.
Date published: 2021-03-27
Rated 4 out of 5 by from Ridiculous! Everything's great until your done and trying to e-file or finish. At that point it's more money and more info and more more more. Just stop already. It takes longer to finish up the e-file process than to do every step of the tax process. Ridiculous!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax was easy to use Gerald was very helpful. He was efficient and knew the answers to my questions.
Date published: 2021-03-27
Rated 4 out of 5 by from Very simple and helpful Easy to navigate, and very help especially since this is my first time filing. Will definitely be using this site again next year.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Retired teacher loves the "live help" I have used Turbotax for 25 years and my user experience keeps improving because your program allows me to use the back click button and edit to make corrections. I learned this year on the cash contributions with a standard deduction that the software wants a dollar amount entered with a decimal... so instead of just a 5 for 5 dollars, it wanted 5.0 I spoke with Tiairrea G. and she is an expert at helping me navigate through the federal to trouble shoot my question. She is patient and is excellent with my user experience! I also worked with Monica ( a beautiful African American lady) and Monica helped me to edit a mistake I made in the federal forms that was interfering with my State of MN form. Monica did an excellent job helping me understand the connection between the Federal and State.
Date published: 2021-03-27
Rated 5 out of 5 by from turbo tax was super easy it was great and super easy i have been putting it off for months. but it was easy and quick
Date published: 2021-03-27
Rated 5 out of 5 by from EASY AND HELPFUL WALKED ME THROUGH EVERYTHING AND EXPLAINED WHERE I DIDNT KNOW
Date published: 2021-03-27
Rated 5 out of 5 by from Great Servie Turbo Tax is Very easy to use and understand. I would definitely use it again.
Date published: 2021-03-27
Rated 5 out of 5 by from Fast and Easy 2nd year using Turbo Tax. They make it fast and easy.
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and intuitive Josie, my expert, was very helpful and answered all questions.
Date published: 2021-03-27
Rated 5 out of 5 by from So Easy I appreciate how TurboTax allows you to either walk through everything or pick and chose what to work on. The software asks questions in a very clear manner, so it makes me feel confident I can do it myself.
Date published: 2021-03-27
Rated 4 out of 5 by from Ridiculous! Everything's great until your done and trying to e-file or finish. At that point it's more money and more info and more more more. Just stop already. It takes longer to finish up the e-file process than to do every step of the tax process. Ridiculous!
Date published: 2021-03-27
Rated 5 out of 5 by from Turbo Tax was easy to use Gerald was very helpful. He was efficient and knew the answers to my questions.
Date published: 2021-03-27
Rated 4 out of 5 by from Very simple and helpful Easy to navigate, and very help especially since this is my first time filing. Will definitely be using this site again next year.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 5081