TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from I like TurboTax TurboTax 2019 was very easy to use. The Q&A really helped!
Date published: 2021-03-25
Rated 2 out of 5 by from Complicated and cumbersome There should be a simpler version for small (micro) businesses.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax helped me a lot Great in helping me get my taxes done two years in a row!
Date published: 2021-03-25
Rated 3 out of 5 by from Was only Okay this year I have used Turbo Tax for many years now, this is the first year that I have had any real issues. the first "live rep" that I got did not answer the one question I asked. Instead he quoted parts of tax law (info that I already had) and did not answer my question. He told me to wait and not file my return which pushed me outside of the qualifying date for the current promotion. The info that he did provide wasn't even correct. I eventually spoke with another live rep (Jim) that was awesome, stepped me through everything and accurately answered all of my questions.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax I will most likely not use Turbo Tax in the future
Date published: 2021-03-25
Rated 5 out of 5 by from So helpful! Spoke with two live experts and they were incredibly helpful! They really went above and beyond to help with my questions.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is so helpful!! I am very thankful for the TurboTax products that help walk me through all the tax information. Also the assistance from the TurboTax support over the phone is a life-saver! They are always so kind and patient.
Date published: 2021-03-25
Rated 4 out of 5 by from TurboTax is awesome. It was a good experience to used TurboTax online. I think it is easy to do the TurboTax online. There were so many questions to answer.
Date published: 2021-03-25
Rated 5 out of 5 by from Very easy! It was so easy that I completed my taxes in less than 2 hours.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo taxing 4 years strong and will keep using TurboTax until I can’t no more
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5079
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I like TurboTax TurboTax 2019 was very easy to use. The Q&A really helped!
Date published: 2021-03-25
Rated 2 out of 5 by from Complicated and cumbersome There should be a simpler version for small (micro) businesses.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax helped me a lot Great in helping me get my taxes done two years in a row!
Date published: 2021-03-25
Rated 3 out of 5 by from Was only Okay this year I have used Turbo Tax for many years now, this is the first year that I have had any real issues. the first "live rep" that I got did not answer the one question I asked. Instead he quoted parts of tax law (info that I already had) and did not answer my question. He told me to wait and not file my return which pushed me outside of the qualifying date for the current promotion. The info that he did provide wasn't even correct. I eventually spoke with another live rep (Jim) that was awesome, stepped me through everything and accurately answered all of my questions.
Date published: 2021-03-25
Rated 3 out of 5 by from Turbo Tax I will most likely not use Turbo Tax in the future
Date published: 2021-03-25
Rated 5 out of 5 by from So helpful! Spoke with two live experts and they were incredibly helpful! They really went above and beyond to help with my questions.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is so helpful!! I am very thankful for the TurboTax products that help walk me through all the tax information. Also the assistance from the TurboTax support over the phone is a life-saver! They are always so kind and patient.
Date published: 2021-03-25
Rated 4 out of 5 by from TurboTax is awesome. It was a good experience to used TurboTax online. I think it is easy to do the TurboTax online. There were so many questions to answer.
Date published: 2021-03-25
Rated 5 out of 5 by from Very easy! It was so easy that I completed my taxes in less than 2 hours.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo taxing 4 years strong and will keep using TurboTax until I can’t no more
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5079