TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Ml0118 from
TurboTax is great!
Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by
KGC67 from
Easy to use
Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by
2021badexperience from
TurboTax is horrible
I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by
VIRGINIATAXPAYER from
MISSING PIN
THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by
45CCC from
Copy Pasting
Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by
CGKeyes from
So What this early
Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by
Bobsy BABY from
Turbo
2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
Date published: 2022-12-11
Rated 1 out of 5 by
Disappointed in Savannah from
TurboTax let me down in 2021
I've eFiled with TurboTax for many years. I prepare Federal and State returns for myself, an estate, and several relatives. I eFiled them all on February 22, 2022, but discovered in December that neither my Federal nor my State return was submitted by TurboTax. I'm very afraid to trust TurboTax with my 2022 returns.
Date published: 2022-12-10
Rated 2 out of 5 by
Rod52 from
Good, but not as complete as in the past!
Doesn't archive tax history as in the past. Cut off date in October is way too early top stop e-filing service. This early cut off for e-filing service is really a poor customer service issue!
Date published: 2022-12-10
Rated 4 out of 5 by
StnMtn_ from
Need update for Michigan Business Passthrough Tax
I tried using TurboTax, like I usually do for the past 10-15 years. Unfortunately, this past year, Michigan enacted a new Business Passthrough Tax which 2021 year TurboTax was not updated to include. Because of this, I had to pay an account about $700 to do this part of my taxes. I hope the next year's Turbo Tax will be updated to include being able to file my portion of the Business Pass through Tax for the K1's on my personal taxes as well as the estimated taxes
All TurboTax® Offerings Reviews - Page 5076
Date published: 2022-12-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ml0118 from
TurboTax is great!
Very easy to use, offers great live help if needed. Very helpful with explaining each tax part
Date published: 2022-12-12
Rated 5 out of 5 by
KGC67 from
Easy to use
Great experience and easy to use. TurboTax walks you through each step by asking questions.
Date published: 2022-12-12
Rated 1 out of 5 by
2021badexperience from
TurboTax is horrible
I used the purchased TurboTax to file my taxes for 2021. It gave me wring options like audit defense and efile and just after I got all the way to transmit I got all these error messages that both audit defense and efile are closed since 10/31/22. Why did you make these available if they were not and waste my time? Never had this issues with the online version.
Date published: 2022-12-12
Rated 5 out of 5 by
VIRGINIATAXPAYER from
MISSING PIN
THE TAX PAYER PIN APPEARED IN ELECTRONIC FILE BUT RETURN WAS REJECTED FOR NOT HAVING PIN.
Date published: 2022-12-11
Rated 4 out of 5 by
45CCC from
Copy Pasting
Sometimes the program wouldn't let me paste something I've copied from another PDF document claiming that there were "special" characters. Would be nice if that got fixed, if it can. Also, it was difficult to find the self-employed section to put in income.
Date published: 2022-12-11
Rated 3 out of 5 by
CGKeyes from
So What this early
Second year to use Business software. Might provide additional information later.
Date published: 2022-12-11
Rated 4 out of 5 by
Bobsy BABY from
Turbo
2021 was very good. I have tried to sign in over the last 5 minutes to get 2022 Turbo and I keep going in circles. Frustrated!! And now it says my nickname is 1 character too short? Bob?? So I will add an S, Bobs!! And now it says nickname already used so I will add a Y! nope how about BABY
Date published: 2022-12-11
Rated 1 out of 5 by
Disappointed in Savannah from
TurboTax let me down in 2021
I've eFiled with TurboTax for many years. I prepare Federal and State returns for myself, an estate, and several relatives. I eFiled them all on February 22, 2022, but discovered in December that neither my Federal nor my State return was submitted by TurboTax. I'm very afraid to trust TurboTax with my 2022 returns.
Date published: 2022-12-10
Rated 2 out of 5 by
Rod52 from
Good, but not as complete as in the past!
Doesn't archive tax history as in the past. Cut off date in October is way too early top stop e-filing service. This early cut off for e-filing service is really a poor customer service issue!
Date published: 2022-12-10
Rated 4 out of 5 by
StnMtn_ from
Need update for Michigan Business Passthrough Tax
I tried using TurboTax, like I usually do for the past 10-15 years. Unfortunately, this past year, Michigan enacted a new Business Passthrough Tax which 2021 year TurboTax was not updated to include. Because of this, I had to pay an account about $700 to do this part of my taxes. I hope the next year's Turbo Tax will be updated to include being able to file my portion of the Business Pass through Tax for the K1's on my personal taxes as well as the estimated taxes
All TurboTax® Offerings Reviews - Page 5076
Date published: 2022-12-10